McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
About Us
Established in 1833, McKesson is a Fortune 10 global leader in healthcare supply chain management solutions, retail
pharmacy, healthcare technology, community oncology, and specialty care. We partner with life sciences companies,
manufacturers, providers, pharmacies, governments, and other healthcare organizations to help provide the right
medicines, medical products, and healthcare services to the right patients at the right time, safely and cost
effectively. Our enterprise consists of the following businesses:
- North American Pharmacutical Services
- Medical Surgical Solutions (MMS)
- CoverMyMeds (CMM)
McKesson draws upon its rich and nearly 200-year history to serve as the central nervous system of healthcare, touching nearly 1/3 of all pharmaceuticals used each day in North America, leading as the 4th largest pharmacy chain, and serving as the #1 distributor in Oncology and key specialties. Most recently, McKesson has been awarded the honor and public health responsibility of serving as the centralized distributor of the COVID 19 vaccine(s) and all associated ancillary products and supplies.
We deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with
resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives.
What sets McKesson apart as an exceptional place is our people. Our employees understand that together, unified by our global i²care values, we fulfill our mission and uphold our reputation as a trusted partner to our customers and their patients.
Our i²care values are foundational to all that we do, and who we are as a company.
Integrity – We do what’s right
Inclusion – We embrace and respect each other as we are
Customer First – We succeed when our customers succeed
Accountability – We take personal responsibility for our actions and our work
Respect – We treat people with dignity and respect
Excellence – We insist upon quality
The Role
We are seeking an individual who is passionate about customer experience and operational rigor, working with broad network of partners and delivering great customer service, to create the highest level of efficiency and engagement possible within the TA organization.
Responsible to execute, maintain and support day-to day operation, programs, and new processes. They administer the recruitment process in Workday and other technologies, own the candidate communication funnel from interview to onboarding, audit our systems to find source of bad data, and support on projects designed to improve the tech or operations systems.
They work with moderate supervision and their work is reviewed for accuracy. This role will partner directly with key stakeholders including recruiters, candidate, hiring manager, Human resources information system (HRIS), Information technology, immigration, compensation, and legal.
Key Responsibilities
- Support 5 to 8 talent advisors to move and guide candidate through the recruitment process:
- Interview management (scheduling, rescheduling, cancellations, etc.), offer letter management, candidate communication of next steps, initiating and monitoring background checks, immigration/sponsorship process, relocation process, booking travel for candidate interviews.
- Manage and resolve escalations from candidate.
- Administrative tasks are rotated between individuals in TA Operations and may include but is not limited to:
- Contractor conversion
- Relocation Management
- Ad hoc reporting requests
- Participate in completing testing for process automation, improvements, M&A.
Qualifications
Minimum Requirements
- Minimum of 2 years of experience in customer service or administration or related fields.
- Intermediate Excel Skills.
- The incumbent of this position will provide daily support to internal and/or external clients outside Quebec and/or in the United States. Therefore, he/she must be proficient in spoken and written English. Please note that the number of positions requiring English language skills has been limited where possible.
Additional Preferred Knowledge & Skills
- Experience with Workday recruiting platform, scheduling software, customer relationship management system (CRM), and employee onboarding software.
Education
- Nothing specific required.
Physical Requirements
- Hybrid | home and McK office
- No travel
At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to supportphysical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves.
As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
Our Base Pay Range for this position
€38,300 - €63,800
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
