Find Cloud architect Jobs in Cork County Cork

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Solutions Architect (Insurance) - Fully Remote
CoverGo —Cork, County Cork
- Full-time
- Remote
- English
- AWS
- Analysis skills
Quick apply
Landscape Architect
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- English
- Microsoft Office
Software Architect
AMCS Group —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
Quick apply
IT Integration Architect
Musgrave —Cork, County Cork
- Azure
- Analysis skills
- IT
Quick apply
Senior IT Architect – Visualization & AI
McKesson —Cork, County Cork
- €72,000–€120,000 a year
- Azure
- Engineering
- SQL
- Wellness program
- Employee stock purchase plan
Sr MTS Digital Architect
onsemi —Cork, County Cork
- Full-time
- Bachelor's degree
- Recruiting
- Linux
2d
AI Model Optimization Architect - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
11d
Network Engineer
Citco —Cork, County Cork
- Full-time
- Azure
- English
- AWS
Salesforce IT Product Owner
Johnson Controls —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Sales
12d
Senior Staff Software Engineer/Architect - Runtime Engineer
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Recurring Revenue Management IT Product Owner
Logitech —Cork, County Cork
- Full-time
- Oracle
- ERP systems
- Finance
- Work from home
Staff Silicon Design Verification Engineer (PCIe)
Advanced Micro Devices, Inc —Cork, County Cork
- System design
- Master's degree
- Presentation skills
Digital Design Member of Technical Staff (MTS)
onsemi —Cork, County Cork
- Full-time
- Recruiting
- Communication skills
Staff Engineer
MongoDB —Cork, County Cork
- On call
- Hybrid work
- Azure
- Java
- AWS
Senior Technical AI Lead
AXA —Little Island, County Cork
- Azure
- Master's degree
- AI
Staff Digital Verification Engineer
onsemi —Cork, County Cork
- Full-time
- Research
- Master's degree
- Analysis skills
Software Senior Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- Full-time
- System design
- Java
- C++
Software Principal Engineer - HyperScale AI Storage Systems
Dell Technologies —Cork, County Cork
- Full-time
- System design
- Java
- C++
Senior Consultant, Data Science
Dell Technologies —Cork, County Cork
- Full-time
- Azure
- Doctoral degree
- Computer Science

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

cloud architect jobs in cork county cork

Solutions Architect – Contact Center (Cloud & AI)

Solutions Architect (Insurance) - Fully Remote

Landscape Architect

Software Architect

IT Integration Architect

Senior IT Architect – Visualization & AI

Sr MTS Digital Architect

AI Model Optimization Architect - Cork, Ireland

Network Engineer

Salesforce IT Product Owner

Senior Staff Software Engineer/Architect - Runtime Engineer

Recurring Revenue Management IT Product Owner

Staff Silicon Design Verification Engineer (PCIe)

Digital Design Member of Technical Staff (MTS)

Staff Engineer

Senior Technical AI Lead

Staff Digital Verification Engineer

Software Senior Engineer - HyperScale AI Storage Systems

Software Principal Engineer - HyperScale AI Storage Systems

Senior Consultant, Data Science

I want to receive the latest job alerts for cloud architect in cork county cork

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