Find Senior it support Jobs in Cork, C

IT Support Administrator
Abtran —Cork, County Cork
- Full-time
- Azure
- Customer service
- Windows
Quick apply
10d
Head of Fundraising
Autism Assistance Dogs Ireland —Little Island, County Cork
- From €72,000 a year
- Full-time
- Hybrid work
- Budgeting
Quick apply
Senior ICT Officer
Marymount University Hospital & Hospice —Cork, County Cork
- €52,235–€70,734 a year
- Full-time
- Remote
- Azure
- Windows
- Supervising experience
9d
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Business Intelligence Support Engineer
Synergy Flavors —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Windows
Business Intelligence Support Engineer
Carbery —Cork, County Cork
- Full-time
- Azure
- Computer Science
- Windows
End User Support Engineer
NECSWS —Cork, County Cork
- Full-time
- Management
- Windows
- No degree
Quick apply
Associate Sportsbook Trader
Penn Interactive —Cork, County Cork
- Remote
Quick apply
8d
Junior Electrical Engineer / CAD Technician
Automated Systems & Controls —Cork, County Cork
- Full-time
- AutoCAD
- CAD
- Electrical Engineering
Quick apply
AI & Automation Senior Business Analyst - McKesson Technology
McKesson —Cork, County Cork
- €72,000–€120,000 a year
- Bachelor's degree
- No degree
- Agile
- Wellness program
- Employee stock purchase plan
Enterprise Tech Supp Advisor (ETP700)
One Identity —Cork, County Cork
- Full-time
- Azure
- Customer service
- Windows
Sr. Cloud Applications Consultant
OpenText —Cork, County Cork
- On call
- Windows
- Java
- SQL
Executive Librarian
Local Government Jobs Ireland —Cork, County Cork
- €57,895–€70,730 a year
- Full-time
- Leadership
9d
Senior HR Operations Specialist
Quest Software —Cork, County Cork
- Full-time
- Human resources
- Communication skills
- Annual leave
Senior People Business Partner
Apple —Cork, County Cork
- Analysis skills
- Human resources
- Mentoring
Service Desk Engineer
Westbourne IT Global Services —Cork, County Cork
- €35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
10d
Manager, Software Development
Johnson Controls —Cork, County Cork
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
- Employee assistance program
Clerical Officer Grade V - Senior Administrator |Medical Workforce
Mercy University Hospital —Cork, County Cork
- €52,758–€63,110 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Control & Reporting Analyst
PepsiCo —Cork, County Cork
- Analysis skills
- Accounting
Optical Assistant
NECSWS —Cork, County Cork
- Full-time
- No experience needed
- Communication skills
Quick apply

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IT Support Administrator

Abtran -
Cork, County Cork

Quick apply

Job details

Full-time
10 days ago

Qualifications

Jira
Azure
Customer service
Windows
DHCP
IT support
DNS
ServiceNow
IT
TCP/IP
Communication skills
Active Directory
CompTIA A+
Intune
VPN

Full job description

IT Support Administrator

Are you an IT support professional looking to grow your career in a dynamic environment? Abtran is seeking an ICT Support Administrator to provide high-quality 1st and 2nd line IT support, ensuring smooth day-to-day operations and assisting with IT asset management.
This role is perfect for someone with 2 to 3 years of experience who enjoys troubleshooting, supporting end-users, and maintaining IT systems.
This is an onsite role based in our offices in Mahon, Cork.

Please note that candidates must be currently residing in Ireland to be eligible for this role. Applications from outside Ireland will not be considered.

Key Responsibilities

Provide 1st and 2nd line IT support, resolving technical issues efficiently.
Troubleshoot and support Windows 10 operating systems and applications.
Assist with user management in Azure Active Directory (Azure AD).
Support Microsoft Intune for device security and compliance.
Handle IT service requests via ticketing systems such as ServiceNow, JIRA, or ManageEngine.
Perform basic network troubleshooting (TCP/IP, DHCP, DNS, VPNs, Wi-Fi).
Oversee the issuing, tracking, and receipt of IT assets, ensuring accurate records.
Maintain IT inventory, including hardware tracking and lifecycle management.
Provide excellent customer service, ensuring a positive IT support experience.
Document troubleshooting steps, procedures, and best practices for knowledge sharing.
Collaborate with senior IT colleagues to escalate and resolve complex issues.
Assist with IT security initiatives, ensuring compliance with company policies.

Skills & Experience Required

2 to 3 years of experience in an IT support or service desk role.
Strong troubleshooting skills in Windows 11 environments.
Basic understanding of networking concepts (TCP/IP, DHCP, DNS, VPNs, Wi-Fi).
Experience with IT asset management, including issuing and tracking devices.
Familiarity with ticketing systems such as ServiceNow, JIRA, or ManageEngine.
Strong problem-solving skills with a proactive approach to IT issues.
Excellent communication and customer service skills, with the ability to support users at all levels.
Ability to document processes and create user-friendly guides.

Desirable Certifications
While not required, the following certifications are highly desirable:

CompTIA A+ or similar IT support certification.
Microsoft 365 Certified (Modern Desktop Administrator or similar).
Cloud certification: Microsoft Azure Fundamentals.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Abtran is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We are committed to equality of opportunity and operate non-discriminatory practices in relation to access to employment, conditions of employment, access to training and experience, promotion and classification of posts. All employment decisions at Abtran are based on business needs, job requirements and individual qualifications, without regard to gender, civil status, family status, sexual orientation, age, disability, race, religion, and membership of the Traveller community.

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Refine Your Search

senior it support jobs in cork, c

IT Support Administrator

Head of Fundraising

Senior ICT Officer

IT Manager

Business Intelligence Support Engineer

Business Intelligence Support Engineer

End User Support Engineer

Associate Sportsbook Trader

Junior Electrical Engineer / CAD Technician

AI & Automation Senior Business Analyst - McKesson Technology

Enterprise Tech Supp Advisor (ETP700)

Sr. Cloud Applications Consultant

Executive Librarian

Senior HR Operations Specialist

Senior People Business Partner

Service Desk Engineer

Manager, Software Development

Clerical Officer Grade V - Senior Administrator |Medical Workforce

Control & Reporting Analyst

Optical Assistant

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