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Cathedral Tour Guide
St Fin Barre's Cathedral —Cork, County Cork
- €14.15–€15.00 an hour
- Part-time
- Customer service
- English
- No degree
- Employee assistance program
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Cathedral Tour Guide
St Fin Barre's Cathedral —Cork, County Cork
Gift Shop operation including till operations, cash handling, till counts, stocking and other retail activities as directed by management.
€14.15–€15.00 an hour
Quick apply

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Cathedral Tour Guide

St Fin Barre's Cathedral
Cork, County Cork

Quick apply

Job details

Part-time | Full-time
€14.15–€15.00 an hour

Benefits

Employee assistance program

Qualifications

Customer service
English

Full job description

ROLE Cathedral Guide

REPORTS TO Operations Manager

PURPOSE This role is responsible for welcoming visitors to the Cathedral and ensuring that they have a safe and enjoyable experience whether as tourists, worshippers or pilgrims.

MAIN DUTIES AND RESPONSIBILITIES

Ensuring a warm welcome to worshippers and visitors to the Cathedral;
Working at the Welcome Desk, duties include welcoming visitors, managing visitor entry flow, operating the till, handing out information leaflets and other related duties;
Gift Shop operation including till operations, cash handling, till counts, stocking and other retail activities as directed by management.
Conducting guided tours of the Cathedral, gaining a good knowledge of the Cathedral and its history, and passing this on to visitors;
Opening up the Cathedral and grounds when required;
Being a welcoming presence to worshippers and visitors at the Cathedral while worship is in progress;
Assisting Cathedral management in delivery of successful events including (but not limited to) services, concerts and ceremonies;
Assisting in ensuring the safe operations of the Cathedral as described in the Cathedral Safety Statement;
Other duties as directed by Cathedral management;

CANDIDATE REQUIREMENTS

Essential:

Excellent customer service skills – you will have a confident, positive and professional approach;
Fluent in English;
A team player who is willing to work in different areas if required;
Experience of cash and credit card handling procedures;
A genuine interest in tourism and the heritage attraction industry;
Reliable and flexible;

Desirable:

Previous experience working in a tourist/heritage attraction;
Previous tour guiding experience;
Previous retail experience;
Fluent in a second language;

Pay: €14.15-€15.00 per hour

Benefits:

Employee assistance program

Application question(s):

Do you have excellent customer service skills?

Language:

fluent english (required)

Work Location: In person

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Cathedral Tour Guide

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