Find Senior receptionist Jobs in Carlow, Cw

Senior Customer Service Advisor
Dooley Motors —Carlow, County Carlow
- From €36,000 a year
- Overtime
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Senior Customer Service Advisor

Dooley Motors -
Carlow, County Carlow

Quick apply

Job details

Full-time
From €36,000 a year
8 days ago

Benefits

Bike to work scheme
Company pension
On-site parking

Full job description

Senior Service Advisor

DUTIES Include:

· Arranging service / repair times and dates for workshop in consultation with service receptionists, advisors, parts and customers

· Ensuring customer satisfaction – receiving and defining customers wishes and preparation of repair order

· Ensures parts, labour and any other items relating to work carried out are charged to the relevant vehicle and follow up procedure takes place for outstanding work

· Organisation within the dealership to fulfil customer needs in terms of replacement vehicles and communication regarding outstanding work

· Observing dealership guidelines and fulfilling immediate priority tasks to ensure a competitive and effective service to our customers

· Works within the team to resolve outstanding issues

· Participates in aftersales training programs

.Manage emerging Franchise car hire business within the aftersales dept.

· All other duties assigned by management

· Willing to be flexible, work occasional overtime as requested by management

Job Types: Full-time, Permanent

Pay: €32,500-€40,000 +per year depending on experience and skills

Pay: From €36,000.00 per year

Benefits:

Bike to work scheme
Company pension
On-site parking

Work Location: In person

Quick apply

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Senior Customer Service Advisor

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