Find Member services officer Jobs in Blackrock, Lh

Member Services Officer
Connect Credit Union —Blackrock, County Louth
- Full-time
- English
- Organisational skills
- IT
Quick apply
2d
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Member Services Officer

Connect Credit Union
Blackrock, County Louth

Quick apply

Job details

Full-time
2 days ago

Qualifications

English
Organisational skills
IT
Communication skills

Full job description

About Us:
At Connect Credit Union we are dedicated to serving our community by providing exceptional financial services to our members. Our team is passionate about helping individuals achieve financial wellness while fostering a supportive, welcoming environment. We are currently seeking a friendly and detail-oriented Member Services Officer to join our Member Services team.

Position Overview:
As a Member Services Officer, you will be the first point of contact for our members in branch & by phone. You’ll play a key role in providing excellent customer service while accurately handling financial transactions. This position requires strong communication skills, attention to detail, and a commitment to delivering an exceptional member experience.

Key Responsibilities:

Assist members with everyday banking transactions, including deposits, withdrawals and loan payments
Onboarding new members and assisting in opening of current account’s
Provide accurate and efficient service to members at the teller counter
Answer member enquiries and offer solutions to their financial needs
Promote and cross-sell Connect Credit Union products and services, such as current accounts, loans, savings accounts, and online banking tools.
Maintain the confidentiality and security of member information.
Balance cash drawer at the end of each shift and ensure all transactions are properly recorded.
Identify and resolve discrepancies in transactions.
Support other team members and departments as needed including but not limited to helping at events

Essential Competencies:

· Team worker with strong communication and organisational skills

· Excellent IT skills

· Strong attention to detail and administration experience

· Ability to multi-task in a busy team environment and work off own initiative

Desired Competencies:

· A relevant Qualification (QFA, APA) or being prepared to study for same, would be an advantage.

· It would be an advantage to have previous Credit Union experience or financial organisational experience

Why Join Us?

Competitive salary with growth opportunities.
A positive, team-oriented work environment that values community and member service.

How to Apply:
Interested candidates should submit their CV and a brief cover letter explaining why they would be a great fit for the Member Services Officer position at Connect Credit Union. Applications can be sent to [email protected] or dropped off in branch in Blackrock .

Job Type: Full-time

Language:

English (required)

Work authorisation:

Ireland (required)

Willingness to travel:

50% (preferred)

Work Location: In person

Quick apply

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