Find Level 2 engineer Jobs in Blackpool County Cork

Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Support Engineer IAM ( OneLogin)
One Identity —Cork, County Cork
- Full-time
- Azure
- Salesforce
- Windows
Full Stack Software Engineer
Trimble —Cork, County Cork
- Full-time
- Remote
- Azure
- Computer Science
- SQL
Junior Mechanical Project Engineer
Precision Mechanical LTD —Cork, County Cork
- €30,000.00–€45,679.24 a year
- Full-time
- AutoCAD
- Analysis skills
- Bachelor's degree
Quick apply
4d
Software Security Operations Engineer, Senior - Cork, Ireland
Qualcomm —Cork, County Cork
- Oracle
- Doctoral degree
- Computer Science
- Employee stock purchase plan
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
Graduate Engineer – Transportation, Cork
Roughan & O'Donovan —Cork, County Cork
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
Staff Software Engineer (Java)
Cloudera —Cork, County Cork
- Full-time
- Java
- SQL
- Software development
- Annual leave
Graduate Engineer – Transportation
Roughan & O'Donovan —Cork, County Cork
- Microsoft Word
- AutoCAD
- Microsoft Excel
Resident / Senior Resident Engineer – Mechanical & Electrical
Tetra Tech —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Supervising experience
- Construction experience
Operations & Maintenance Engineer
Glanua —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
Embedded Senior Software Engineer – Storage - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Sr. Customer Support Engineer (Spanish Speaker)
Logitech —Cork, County Cork
- Full-time
- Spanish
- Azure
- Customer service
- Work from home
Senior Software Engineer – Sensors (Cork, Ireland)
Qualcomm —Cork, County Cork
- Azure
- Doctoral degree
- Computer Science
- Employee stock purchase plan
Staff Systems Engineer (AI and DSP) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- System design
- Employee stock purchase plan
Sr. Engineer, AI Platforms and Solutions - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Maintenance Engineer
AbbVie —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Senior Staff Software Engineer/Architect - Runtime Engineer
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Embedded Software Engineer, Staff - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Systems Engineer (ML and DSP) - Cork, Ireland
Qualcomm —Cork, County Cork
- Engineering
- Master's degree
- Analysis skills
- Employee stock purchase plan

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Level 2 Engineer

Ekco -
Cork, County Cork

Quick apply

Job details

Qualifications

Microsoft Windows Server
Customer service
Windows
Sonicwall
Firewall
DHCP
IT support
DNS
IT
TCP/IP
Communication skills
Intune
Time management
VPN

Full job description

About Ekco

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments.

️ In a few words, we take businesses to the cloud and back!

We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.

The Role

As a Level 2 Service Desk Engineer, you will provide advanced technical support to end users across multiple client environments. You will handle escalations from Level 1 engineers, troubleshoot more complex issues, and work closely with Level 3 engineers and senior staff for problem resolution. This role requires strong communication and time management skills, a good technical expertise, and the ability to balance multiple priorities in a fast-paced MSP environment. Opportunities: Strong professional growth development opportunities to avail off for career growth. Continuous learning and participation in training program pathways and certification are available. Exposure to large variety of dynamic IT infrastructures, new technologies and services.

Key Responsibilities

Provide 2nd-line support for escalated incidents, priority incidents and service requests.
Diagnose and resolve hardware, software, security and network issues that cannot be resolved at Level 1.
Support both Windows desktop and server environments, Microsoft 365, our internal service offerings and customer business applications.
Perform user and system administration (AD, 365 Exchange, M365, Intune, backups, security tools).
Document solutions, update knowledgebase articles, and provide feedback to improve Level 1 efficiency.
Provide support for internal network, internet services and firewall gateways (VPNs, IPVSec, DHCP, DNS, VLANs).
Assist with patching, monitoring alerts, and basic firewall/switch configuration as required.
Backup troubleshooting (Veeam, Datto)
Escalate unresolved issues to Level 3 or vendor support, ensuring proper documentation.
Identify and implement process improvements, enhance service delivery offerings
Maintain effective time management and ticket handling practices and procedures
Maintain strong customer service focus when dealing directly with end users.

Requirements

2–4 years’ experience in an IT support technician role, preferably in an MSP or internal IT team.
Strong knowledge of Windows 10/11, Windows Server, Windows Server administrative tools, and Microsoft 365.
Experience with remote monitoring and management (RMM) tools.
Experience with firewall support and administration (DELL SonicWALL preferable)
Experience in backup software and configuration
Understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPN).
Strong written and verbal communication skills. Excellent customer service skills.
Excellent teamwork skills and user initiative

• Innovative thinking skills and logical problem solving • Customer service focused

Relevant certifications (CompTIA+ Network+/Security+, Microsoft Associate Fundamentals, ITIL Foundation) desirable.

Quick apply

Refine Your Search

level 2 engineer jobs in blackpool county cork

Level 2 Engineer

Support Engineer IAM ( OneLogin)

Full Stack Software Engineer

Junior Mechanical Project Engineer

Software Security Operations Engineer, Senior - Cork, Ireland

Cybersecurity Engineer 2

Graduate Engineer – Transportation, Cork

Staff Software Engineer (Java)

Graduate Engineer – Transportation

Resident / Senior Resident Engineer – Mechanical & Electrical

Operations & Maintenance Engineer

Embedded Senior Software Engineer – Storage - Cork, Ireland

Sr. Customer Support Engineer (Spanish Speaker)

Senior Software Engineer – Sensors (Cork, Ireland)

Staff Systems Engineer (AI and DSP) - Cork, Ireland

Sr. Engineer, AI Platforms and Solutions - Cork, Ireland

Maintenance Engineer

Senior Staff Software Engineer/Architect - Runtime Engineer

Embedded Software Engineer, Staff - Cork, Ireland

Systems Engineer (ML and DSP) - Cork, Ireland

I want to receive the latest job alerts for level 2 engineer in blackpool county cork

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