Find Systems admin/scheduling Jobs in Lusk, D

Front of House Manager
Platinum Pilates Ltd —Dublin, County Dublin
- €42,500 a year
- Full-time
- Microsoft Office
Quick apply
2d
Manager of Service Access and Flow Central Remedial Clinic Disability 99010
Health Service Executive —North Dublin, County Dublin
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- Clinic
- IT
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4d
Senior Creative Project Coordinator
EY —DUBLIN 2, County Dublin
- Hybrid work
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StepStone Group —Dublin, County Dublin
- Microsoft Powerpoint
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14d
Speculative Applications - Embedded GSOC- Program Specialist
Control Risks —Dublin, County Dublin
- Communication skills
Quick apply
Mechanical Service & Maintenance Administrator
Quinn Downes Group —Dublin, County Dublin
- Full-time
- Microsoft Word
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7d
Front Of House - Moate - Full Time
Truly Dental —Dublin, County Dublin
- Weekend availability
- English
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- No degree
Quick apply
Front Of House - Moate - Part Time
Truly Dental —Dublin, County Dublin
- Part-time
- English
- Clinic
- No degree
Quick apply

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Front of House Manager

Platinum Pilates Ltd
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€42,500 a year
2 days ago

Qualifications

Microsoft Office

Full job description

Platinum Pilates & Physio is Ireland's leading boutique Reformer Pilates and physiotherapy studio group, operating across six Dublin locations.

We are looking for a highly organised, warm, and professionally presented Front of House Manager to be the backbone of our client-facing operations. This is a pivotal role: you are the first and last point of contact for every client, the hub through which studio operations run, and a key part of the culture we have built. You will manage memberships, accounts, and lead pipeline across the studio group, while leading the day-to-day front of house function to the standard our clients expect.

Key Responsibilities

Client Experience & Reception

– Manage all front of house operations across studio locations to a five-star standard

– Greet and check in clients, managing the full client journey from first contact through to ongoing retention

– Handle client communications — phone, email, and in-studio — with professionalism and warmth

– Ensure the studio environment is immaculate, well-stocked, and presentation-ready at all times

Membership & Account Management

– Own the full membership lifecycle: onboarding, renewals, freezes, cancellations, and upgrades

– Manage client accounts on our studio management platform (Mindbody / Platinum App), ensuring accuracy at all times

– Handle billing queries, outstanding balances, and payment processing with confidence and discretion

– Track membership data and flag trends or retention risks to management

Lead Management

– Manage and follow up on all new enquiries in a timely, on-brand manner

– Convert leads to trials and trials to memberships, maintaining a structured pipeline

– Coordinate intro offers, new client onboarding calls, and first-class follow-up protocols

– Liaise with the Marketing Manager to align lead flow with campaigns

Operations & Admin

– Support scheduling, timetable management, and class capacity planning

– Coordinate staff rotas and flag operational issues to management

– Manage studio supplies, retail stock, and equipment inventory

– Implement and maintain admin procedures, templates, and client communication standards.

What We're Looking For

– Minimum 2–3 years experience in a premium client-facing role (hospitality, wellness, medical, or similar)

– Exceptional interpersonal skills — you genuinely enjoy people and it shows

– Highly organised with strong attention to detail and the ability to manage competing priorities

– Comfortable with CRM and studio management systems; proficient in Google Workspace / Microsoft Office

– Discreet, professional, and able to handle sensitive client and financial information appropriately

– A natural problem-solver who takes initiative without needing to be asked

– Alignment with the Platinum Pilates brand: clinical, quality-led, and premium — not a generic gym environment.

To apply, send your CV and a short cover note to [email protected]

Pay: €42,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

systems admin/scheduling jobs in lusk, d

Front of House Manager

Manager of Service Access and Flow Central Remedial Clinic Disability 99010

Senior Creative Project Coordinator

EMEA & APAC Talent Acquisition Coordinator

Speculative Applications - Embedded GSOC- Program Specialist

Mechanical Service & Maintenance Administrator

Front Of House - Moate - Full Time

Front Of House - Moate - Part Time

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