Find School engagement executive Jobs in Dublin County Dublin

Senior Customer Service Executive
McSport —DUBLIN 22, County Dublin
- €40,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Employee discount
Quick apply
Family Facilitator
StartBright Learning Centres —DUBLIN 22, County Dublin
- Full-time
- Childcare
- Data analysis skills
- No degree
Customer Success Manager
EnergyCAP —DUBLIN 8, County Dublin
- €60,000–€65,000 a year
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
- Wellness program
- Annual leave
Quick apply
7d
School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
Content Creation Executive
Woodie's —Tallaght, County Dublin
- Social media management
- Organisational skills
- Communication skills
Centre Manager at StartBright St Finians
StartBright Learning Centres —DUBLIN 22, County Dublin
- Childcare
- Management
- Leadership
Marketing Executive
Truly Dental —Dublin, County Dublin
- Full-time
- Hybrid work
- Marketing
- Social media management
- English
Quick apply
8d
Executive Director
Trinity College Dublin —Dublin, County Dublin
- €111,114–€148,547 a year
- Full-time
5d
Associate Director - Dispute Advisory (Financial Expert Witness & Litigation Support)
KPMG —Dublin, County Dublin
- Hybrid work
- Writing skills
- Business development
- Analysis skills
- Relocation assistance
- Annual leave
Lead Counsel, Privacy
Solstice Advanced Materials —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills

Other jobs to consider

Find your next job by exploring related positions.

Playwork Assistant
YMCA Dublin —Dublin, County Dublin
All the above opportunities are aimed at increasing skill and knowledge in the area in order to gain a full. Hours may differ during school holidays.
Community Fundraiser – Leinster South
Irish Cancer Society —Dublin, County Dublin
Technologically savvy:you are comfortable using digital and technology tools, including digital marketing and social media content and identifying new ways that…
€48,000 a year
Quick apply

I want to receive the latest job alerts for school engagement executive in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

school engagement executive jobs near dublin county dublin

Executive Director jobs in Dublin, County Dublin

Marketing Executive jobs in Dublin, County Dublin

Director Audit jobs in Dublin, County Dublin

Managing Director jobs in Galway, County Galway

Director Public Sector jobs in Dublin, County Dublin

Executive Director jobs in Cork, County Cork

Customer Success Manager jobs in Dublin, County Dublin

Customer Success Manager jobs in Galway, County Galway

Customer Success Manager jobs in Cork, County Cork

Customer Service Agent jobs in Dublin Airport, County Dublin

Customer Success Manager jobs in Ireland, Remote

Customer Service, Tesco jobs in Castlebar, County Mayo

Content Executive jobs in Dublin, County Dublin

Legal Executive jobs in Cork, County Cork

Patient Services Executive jobs in Dublin, County Dublin

Legal Counsel jobs in County Cork

Legal Counsel Technology jobs in Dublin, County Dublin

Litigation Counsel jobs in Dublin, County Dublin

Legal Counsel Litigation jobs in Dublin, County Dublin

Coffee Marketing jobs in Dublin, County Dublin

Senior Customer Service Executive

McSport
DUBLIN 22, County Dublin

Quick apply

Job details

Permanent | Full-time
€40,000 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Customer service
ERP systems
English
Zendesk
Communication skills
Microsoft Dynamics Navision

Full job description

Senior Customer Service Executive

Location: Ballymount, Dublin 12

Contract: Full-time, Permanent

Lead the Future of Customer Experience at McSport

Are you passionate about delivering exceptional customer service and ready to step into a role where your impact truly matters? At McSport, we're looking for a driven, tech-savvy Senior Customer Service Executive to be the first point of contact for our valued customers - solving problems, championing their needs, and continuously improving how we serve them.

In this fast-paced, high-impact environment, you'll thrive on variety and challenge, balancing day-to-day customer support with forward-thinking innovation. From resolving complex queries to supporting the roll-out of AI tools and automation, you'll play a key role in shaping the future of customer experience at Ireland's leading sports and fitness brand.

If you're organised, proactive, and ready to work across people, processes, and technology - we'd love to hear from you.

About Us

McSport is Ireland's largest and most successful independent supplier of sports and fitness equipment. As a 100% Irish-owned, second-generation family business, established in 1980, we've built our reputation on expertise, service, and trust.

With over 70 passionate team members across the company, we're committed to helping people live healthier, stronger lives - whether they're training at home, in schools, clubs, or commercial gyms.

What You'll Be Doing

Customer Support & Engagement

Manage a high volume of inbound queries across Zendesk, WhatsApp, and phone channels.
Provide timely, empathetic support and accurate information to customers.
Resolve complaints relating to products, deliveries, or general issues with a solutions-first mindset.
Build strong, lasting relationships with customers - becoming a trusted advisor, not just a support contact.

Collaboration & Problem Solving

Work cross-functionally with colleagues in eCommerce, sales, warehouse, and logistics to resolve issues quickly and effectively.
Liaise daily with multiple courier partners (JMC, DPD, etc.) to ensure timely deliveries and accurate tracking.
Escalate issues where appropriate and follow through to ensure full resolution.

Technology & Innovation

Play an active role in the adoption of AI tools and automation - such as chatbots, intelligent ticket routing, and self-service knowledge bases - with full training and support provided to help you build confidence and stay ahead of the curve.
Identify recurring issues or process inefficiencies, and propose tech-enabled solutions to improve performance.
Stay informed on customer service trends, tools, and best practices - and bring new ideas to the table.

Customer Insight & Continuous Improvement

Track and report on common pain points, ticket trends, and service performance metrics.
Provide feedback to the leadership team to inform product, service, and process improvements.
Contribute to a high-performance culture where customer satisfaction is always the priority.

Who You Are

You'll be a great fit if you have:

2+ years' experience in a fast-paced customer service environment, ideally with high-volume ticket resolution.
Hands-on experience with Zendesk (or similar CRM) - including ticket management, macros, knowledge base, and admin panel familiarity.
Exposure to maintenance queries, spare parts, or installation support is a strong advantage.
Experience with Microsoft Navision (ERP) is desirable but not required.
An interest in sport and fitness is a bonus - but a passion for customer care is essential.

Skills You Bring

Excellent written and verbal communication skills (Fluent English essential).
Strong troubleshooting, prioritisation, and problem-solving abilities.
Calm under pressure, with the ability to juggle multiple tasks at once.
A natural collaborator who thrives in a team but can also work independently.
Comfortable with technology, systems, and learning new tools.
A sense of ownership, accountability, and pride in delivering outstanding service.
Proactive mindset with a desire to innovate, improve and evolve.

Why Join McSport?

We're not just hiring for a job - we're investing in people who want to grow. At McSport, you'll be given the autonomy, tools, and trust to do your best work. You'll be joining a team that values improvement, encourages innovation, and genuinely cares about each other and our customers.

You won't be expected to know everything on day one - we'll provide the tools, training, and support to help you grow into the role and stay up to speed with emerging technologies.

What We Offer

Competitive salary
Company events and team socials
Employee discounts across all products
Wellness programme
On-site parking
Supportive, inclusive company culture
The chance to work with passionate people in a fast-growing, future-focused business

Additional Information

This is a standalone role that requires initiative, accountability, and adaptability. As the business evolves, additional responsibilities aligned with the role's purpose may be assigned. McSport is an equal opportunities employer and is committed to building a diverse and inclusive workplace.

Ready to make an impact? Apply now and join us in shaping the future of customer experience at McSport.

Quick apply

Refine Your Search

school engagement executive jobs in dublin county dublin

Senior Customer Service Executive

Family Facilitator

Customer Success Manager

School Engagement Executive

Content Creation Executive

Centre Manager at StartBright St Finians

Marketing Executive

Executive Director

Associate Director - Dispute Advisory (Financial Expert Witness & Litigation Support)

Lead Counsel, Privacy

Other jobs to consider

I want to receive the latest job alerts for school engagement executive in dublin county dublin

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected