Find client engagement & operations lead Jobs in dublin, d

Client Engagement & Operations Lead
Sogeti —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Program Lead - Global Markets Operations
Bank of America —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Client Relationship Management - Senior Vice President
Apex Group —Dublin, County Dublin
- Full-time
14d
UKI Technology Consulting - Technology Delivery - Senior Technical Project/Programme Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Management
- Master's degree
- Presentation skills
- Gym membership
Manager, People Business Partnerships, EMEA & APAC
Clio —Dublin, County Dublin
- €96,800–€145,200 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
EVP, Hedge Funds Strategy and Operations Lead
Citco —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Office Manager & Bookkeeper
Roccul Ltd —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
Implementation Manager
Front —Dublin, County Dublin
- €85,000–€96,800 a year
- Full-time
- Hybrid work
- English
- Project management
- Communication skills
- Annual leave
Head of Operations Change & Delivery
Mediolanum International Funds Limited —Dublin, County Dublin
Community Engagement Project Worker
Merchants Quay Ireland —Dublin, County Dublin
- €36,372–€38,586 a year
- Full-time
- No degree
Quick apply
2d
Head of Private Markets
U.S. Bank National Association —Dublin, County Dublin
- €213,010–€250,600 a year
- Full-time
- Master's degree
- Bachelor's degree
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Community Lead
WeWork —Dublin, County Dublin
- Full-time
- Hospitality
- Bachelor's degree
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9d
Operations Senior Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
AI Transformation Lead (FMCG)
Hadfield Green —DUBLIN 2, County Dublin
- Azure
- ERP systems
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Director COO Office
Davy —Dublin, County Dublin
- Hybrid work
- Communication skills
- Employee assistance program
Quick apply
10d
Analyst Sr Lead, Pricing
FIS Global —Dublin, County Dublin
- Full-time
- Analysis skills
- Agile
- Communication skills
CEO RLAM Ireland
Royal London —Dublin, County Dublin
- Annual leave
8d
EMEA Account Lead
JLL —Dublin, County Dublin
- No degree
8d
People Operations Manager
Sisk —Dublin, County Dublin
- Full-time
- Human resources
- Business
- Leadership
- Annual leave
Head of Energy Operations
Veolia Energy Services Ireland Limited. —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Engineering
Quick apply
5h

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Client Engagement & Operations Lead

Sogeti -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Microsoft Powerpoint
Microsoft Excel
Visio
Microsoft Office
ServiceNow
Communication skills

Full job description

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.

YOUR ROLE

We are seeking a Client Engagement & Operations Lead to serve as the primary representative of the organization at the client location, acting as the bridge between client stakeholders and the global delivery team (majority in India). This role is responsible for managing client relationships, ensuring delivery alignment, and driving high-quality communication and governance across the engagement.

You will play a key role in representing delivery outcomes, shaping the operational narrative, and ensuring client feedback is translated into actionable improvements across teams.

Key responsibilities of the role:

Act as the trusted representative and primary point of contact for client stakeholders.
Build strong relationships and maintain alignment on priorities, expectations, and delivery outcomes.
Represent delivery performance and insights in governance meetings, operational reviews, and leadership discussions.
Partner closely with offshore and cross-functional teams to ensure consistent execution, quality, and SLA adherence.
Communicate client expectations, priorities, and feedback to delivery teams and ensure appropriate follow-through.
Provide visibility into operational performance, risks, and improvement opportunities.
Translate operational insights into clear, impactful narratives for client leadership.
Deliver structured and effective presentations in governance forums and executive discussions.
Ensure reporting reflects business impact and meaningful outcomes, not just operational metrics.
Manage escalations and risks proactively, ensuring timely resolution and transparency with stakeholders.
Identify opportunities to enhance processes, improve service delivery, and strengthen overall engagement.
Foster a culture of ownership, accountability, and continuous improvement across delivery teams.

YOUR PROFILE

Strong client relationship and stakeholder management capability.
Exceptional communication, presentation, and storytelling skills.
Ability to bridge client expectations with global delivery execution.
Strong problem-solving, risk management, and decision-making ability.
Experience working within global delivery or offshore operating models.
Experience in client-facing roles within service delivery, operations, or consulting environments.
Proven ability to manage senior stakeholder communication and governance forums.
Strong experience with Microsoft Office Suite – Excel, PowerPoint, Visio, etc.
Experience in Licensing, KYC, Customer Vetting related fields is a big plus
Experience working or managing the teams using ticketing tools (ServiceNow, CRM, IcM, etc.) is a plus
Prior Microsoft experience in the similar domain would be preferred.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

Craft your own career path through continuous learning and personal growth
Our commitment to maintain high ethical standards ensuring Diversity, Sustainability and Inclusion in our business practises
Be a part of our professional communities role framework which promotes professional growth, career development and enhances Sogeti’s capabilities across different domains

Sogeti Ireland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

We embrace the value of diversity within Sogeti and the entrepreneurial spirit of our people. If you’re looking to join a company with a proven track record of success and that deeply values its people, Sogeti Ireland offers the opportunity for you to grow and advance.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Ref. code

432226-en_GB

Posted on

01 Apr 2026

Contract type

Permanent

Location

Dublin

Business unit

ABL Southern Central Europe

Experience level

Experienced Professionals

Professional communities

Delivery Excellence

Apply Now

Refine Your Search

client engagement & operations lead jobs in dublin, d

Client Engagement & Operations Lead

Program Lead - Global Markets Operations

Client Relationship Management - Senior Vice President

UKI Technology Consulting - Technology Delivery - Senior Technical Project/Programme Manager

Manager, People Business Partnerships, EMEA & APAC

EVP, Hedge Funds Strategy and Operations Lead

Office Manager & Bookkeeper

Implementation Manager

Head of Operations Change & Delivery

Community Engagement Project Worker

Head of Private Markets

Community Lead

Operations Senior Manager

AI Transformation Lead (FMCG)

Director COO Office

Analyst Sr Lead, Pricing

CEO RLAM Ireland

EMEA Account Lead

People Operations Manager

Head of Energy Operations

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