The Hotel Kilmore in Cavan, part of Calusade Hotels group, is currently hiring a Food & Beverage Supervisor.
Who We Are – Calusade Hotels
Calusade Hotels is an Irish hospitality group owning and operating four well-established hotels: The Keadeen Hotel in Newbridge, Fairways Hotel and The Gateway Hotel in Dundalk, and Hotel Kilmore in County Cavan.
Across our hotels we are passionate about delivering warm, genuine hospitality and creating memorable experiences for our guests. Our teams take pride in the service we provide and the welcoming atmosphere we create in each of our properties.
At Calusade Hotels we believe exceptional hospitality begins with exceptional people. We are committed to creating a workplace where our teams feel supported, valued and proud to belong.
POSITION SUMMARY
The Food & Beverage Supervisor is responsible for the smooth and efficient operation of Food & Beverage services while delivering exceptional guest experiences in line with Calusade Hotels standards.
This role supervises the team during service, ensures high standards of food and beverage delivery, drives sales through upselling and maintains full compliance with operational, licensing and safety requirements.
KEY RESPONSIBILITIES
Service Leadership & Guest Experience
- Ensure guests are served promptly, courteously and professionally at all times.
- Supervise lunch and dinner service to maintain smooth operations.
- Maintain strong product knowledge of all food and beverage offerings.
- Use suggestive selling techniques to maximise revenue and guest satisfaction.
- Monitor reservations and table flow within the Restaurant.
- Handle guest queries and complaints efficiently and professionally.
Operational Standards
- Ensure all orders are processed accurately in line with hotel procedures.
- Maintain cleanliness and presentation of the Brasserie and surrounding areas.
- Ensure daily checklists and service plans are completed.
- Control par stock levels and ensure adequate departmental supplies.
- Keep up to date with hotel activities, function sheets and operational updates.
- Support the Food & Beverage Manager as required.
Cash, Licensing & Compliance
- Ensure guest checks are processed accurately and securely.
- Maintain full compliance with cash handling and credit card procedures.
- Apply responsible service of alcohol standards and manage intoxicated guests appropriately.
- Ensure compliance with Irish licensing legislation and company policy.
- Maintain GDPR awareness and confidentiality standards.
Health, Safety & Risk Management
- Ensure a safe working environment for guests and colleagues.
- Report hazards and incidents promptly to management.
- Maintain full knowledge of emergency procedures.
- Ensure team adherence to hygiene, safety and uniform standards.
- Complete required documentation via Flow and Alkimii where applicable.
Team Leadership & Collaboration
- Supervise and support Food & Beverage team members during service.
- Promote high standards of grooming, professionalism and teamwork.
- Attend meetings and training sessions as required.
- Support rostering & team management.
- Work flexibly to meet business needs and service demands.
- Support a One Team, One Purpose culture.
CANDIDATE PROFILE
- Previous supervisory experience in a Food & Beverage environment.
- Strong food and beverage product knowledge.
- Excellent guest service and communication skills.
- Good commercial awareness and upselling ability.
- Ability to work under pressure in a busy service environment.
- Knowledge of licensing legislation desirable.
CORE COMPETENCIES
- Leadership & Accountability
- Guest Experience Excellence
- Commercial Awareness
- Compliance & Risk Control
- Communication & Collaboration
- Operational Discipline
CALUSADE VALUES
The Food & Beverage Supervisor must demonstrate and embed the Calusade values:
- Care
- Strive for Excellence
- Be Consistent
- Grow with Ambition
- One Team, One Purpose
Why Join Calusade Hotels
At Calusade Hotels, we believe exceptional hospitality begins with exceptional people. Across our hotels, we are proud to foster a culture built on teamwork, professionalism and genuine service — a place where our teams feel valued, supported and proud to belong.
We are committed to creating an environment where our people can thrive, develop their skills and build meaningful careers in hospitality. Many of our team members progress through the organisation, moving into supervisory and management roles as they grow with us.
When you join Calusade Hotels, you become part of a professional and welcoming team that takes pride in delivering memorable guest experiences every day.
What we offer:
- Opportunities for career progression across our hotel group
- Ongoing training, learning and professional development
- Employee recognition programmes celebrating great performance
- Incentives and rewards that recognise commitment and excellence
- Staff rates across our hotels
- Complimentary meals on duty
- Pension scheme
- Healthcare benefits
- A supportive team culture and positive working environment
- Employee wellbeing initiatives and support programmes
- Competitive pay and benefits
- The opportunity to build a rewarding long-term career in hospitality
At Calusade Hotels, we take pride in creating a workplace where our people feel respected, supported and proud to belong.
Benefits:
- Employee assistance program
- Food allowance
- On-site parking
Work Location: In person
