Find Technical program manager iii, data center deployments Jobs in Dublin, D

Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
Design Project Engineer - Mechanical, Fleet Remediation Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- System design
- AWS
- Bachelor's degree
Production Engineer (Kubernetes)
Crusoe —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- Linux
Quick apply
Sales Engineer Liquid Cooling
Tate Europe —DUBLIN 10, County Dublin
- Full-time
- Bachelor's degree
- No degree
- HVAC
Quick apply
Senior Infrastructure Security Engineer
Crusoe —Dublin, County Dublin
- Full-time
- AWS
- Linux
- AI
Quick apply
Senior Robotics Software Engineer, Payload Integration
Anduril Industries —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- C++
Quick apply
Lead AI Platform Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
7d
Colo Physical Security Arch, Colo Regional Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Electrical Capacity Install Technician , DCEO Capacity Install
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time

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Customer Success Manager (VCF)

Ergo
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

English
Analysis skills
VMWare
Account management
Communication skills
vSphere

Full job description

Ergo are seeking a Customer Success Manager (CSM) with a background in VMware technology. In this exciting role you will be responsible for driving the adoption, retention, and growth of VMware Cloud Foundation (VCF) and associated solutions across Ergo / Presidio's customer base in Ireland and the United Kingdom. This role will focus on helping customers successfully transition to, stabilize, and maximize the value of their VCF-based private and hybrid cloud environments.

This is a hybrid role with occasional office visits to Dublin office and client sites.

What will you do?

Drive adoption and utilization of VMware Cloud Foundation across assigned customer accounts, ensuring customers fully leverage their VCF licensing investments.
Monitor customer health, usage trends, and engagement levels to proactively identify opportunities and risks.
Identify and promote opportunities to expand customer value through the adoption of additional VCF solutions and add-ons, including:
Guide customers through post-sales onboarding, subscription renewals, licensing transitions, and migration from legacy VMware environments.
Define, track, and communicate key performance indicators (KPIs) and success metrics that demonstrate business value.
Conduct regular Executive Strategic Reviews (ESRs) detailing consumption metrics and optimization paths.
Proactively identify deployment challenges, technical barriers, adoption gaps, and renewal risks.
Partner closely with Broadcom Technical Account Managers (TAMs), solution architects, support teams, product specialists, and Presidio sales teams to resolve issues and drive customer success.

What do you need?

Minimum 5 years of experience in Customer Success, Technical Account Management, Professional Services, or a related customer-facing role.
Strong understanding of data center virtualization, private cloud infrastructure, hybrid cloud architectures, and subscription-based software licensing models.
- Working knowledge of the VMware ecosystem, including: VMware Cloud Foundation (VCF) / vSphere / vSAN / NSX / Aria Suite
Proven track record of dealing with C-level stakeholders and navigating complex enterprise IT governance & strong analytical, presentation, and problem-solving skills.
Excellent verbal and written communication skills in English.

Apply today for more information.

Apply Now

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technical program manager iii, data center deployments jobs in dublin, d

Customer Success Manager (VCF)

Design Project Engineer - Mechanical, Fleet Remediation Engineering

Production Engineer (Kubernetes)

Sales Engineer Liquid Cooling

Senior Infrastructure Security Engineer

Senior Robotics Software Engineer, Payload Integration

Lead AI Platform Engineer

Colo Physical Security Arch, Colo Regional Engineering

Electrical Capacity Install Technician , DCEO Capacity Install

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