Find Escalation specialist Jobs in County Dublin

Programme Director
Skillsource —Dublin, County Dublin
- Azure
- Management
- No degree
Quick apply
1d
Regional HR Service Delivery Manager (EMEA)
Globalli —Dublin, County Dublin
- Remote
- English
- Human resources
- Communication skills
Quick apply
13h
Clinical Nurse Specialist - Urology
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Clinic
- No degree
- Leadership
- Free parking
- Employee assistance program
Quick apply
Senior Infrastructure Quantity Surveyor:Aviation
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Work from home
Support Lead
Grouper —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Leadership
Quick apply
German Customer Support Specialist
HubSpot —Dublin, County Dublin
- €32,000–€44,000 a year
- Full-time
- Remote
- English
Quick apply
Account manager
BT —Dublin, County Dublin
5h

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Regional HR Service Delivery Manager (EMEA)
Globalli —Dublin, County Dublin
Client-Centric Approach: Experience supporting high-touch enterprise accounts and managing escalations with professionalism.
Quick apply
13h
Temp - PMO Administrator
Sumitomo Mitsui Banking Corporation —DUBLIN 2, County Dublin
Ensure RAID items are current and accurately reflected in governance reporting. In addition to base salary, the role may be eligible for a discretionary…
€210–€440 a day
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Programme Director

Skillsource
Dublin, County Dublin

Quick apply

Job details

Fixed term
1 day ago

Qualifications

Azure
Management
Leadership
Communication skills

Full job description

Programme Director

About Our Client

Our client is undertaking a programme of transformation and modernisation and is seeking an experienced Programme Director to provide strategic leadership, governance and delivery assurance across complex technology programmes and engagements.

The successful candidate will work across internal teams, specialist resources and external suppliers to ensure programmes are effectively governed, delivered and transitioned.

About the Role

This is a senior programme leadership position with responsibility for overseeing transformation, modernisation and resource augmentation engagements.

The Programme Director will provide overall governance, manage senior stakeholder relationships and ensure effective delivery across programme activities, resources, risks, dependencies and financial management.

Key Responsibilities

Programme Leadership & Delivery

Lead large scale transformation programmes.
Provide overall delivery assurance across programme activities.
Establish and maintain effective programme governance structures.
Coordinate suppliers, architects and delivery teams.
Ensure successful mobilisation of specialist resources.
Drive effective transition and knowledge transfer.

Governance & Stakeholder Management

Chair steering committees and executive reviews.
Drive stakeholder engagement across programme activities.
Provide clear and timely programme reporting.
Manage relationships with senior and executive stakeholders.
Ensure programme objectives and delivery priorities remain aligned.

Financial, Risk & Dependency Management

Manage programme budgets and financial performance.
Identify, manage and mitigate programme risks.
Monitor dependencies across workstreams and delivery teams.
Ensure appropriate escalation and resolution of programme issues.

Essential Skills & Experience

10+ years' programme leadership experience.
Proven experience delivering technology transformation programmes.
Experience managing blended teams comprising internal and external resources.
Public sector or regulated industry experience.
Proven executive stakeholder engagement experience.
Experience in risk, dependency and financial management.
Strong programme governance and delivery management experience.
Excellent communication, leadership and stakeholder management skills.

Desirable Qualifications

MSP Practitioner.
PRINCE2 Practitioner.
PMP.
Agile Programme Management.
ITIL.

Key Areas of Experience

The successful candidate is likely to have experience across areas such as:

Programme Governance
Executive Stakeholder Management
Transformation Leadership
Modernisation Programmes
Risk Management
Resource Mobilisation
Technology Transformation
Supplier Management
Programme Delivery Assurance
Transition and Knowledge Transfer

What Good Looks Like

For this role, priority should be given to candidates who can demonstrate:

Significant transformation programme leadership experience.
Strong programme governance and executive stakeholder management.
Experience managing complex delivery environments and blended teams.
Proven management of risks, dependencies and programme finances.
Experience working alongside client teams and specialist technology resources.
Public sector or regulated sector experience.
Experience supporting Microsoft Azure, discovery and assessment workshops, and modernisation programmes would be beneficial where relevant to the wider programme environment.

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

escalation specialist jobs in county dublin

Programme Director

Regional HR Service Delivery Manager (EMEA)

Clinical Nurse Specialist - Urology

Senior Infrastructure Quantity Surveyor:Aviation

Support Lead

German Customer Support Specialist

Account manager

More jobs to discover

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