Find Senior compliance executive / compliance manager Jobs in Dublin 12, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- €60,000–€70,000 a year
- Full-time
- Azure
- AWS
- IT
Account Manager, Utilities
Hitachi —Dublin, County Dublin
- Full-time
- Remote
- Engineering
- Business development
- Analysis skills
- Annual leave
- Employee assistance program
Regulatory Compliance Coordinator
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Time management
- Annual leave
- Employee assistance program
Quick apply
2h
RSOC Shift Lead
Synergy Security Solutions —DUBLIN 2, County Dublin
- €27 an hour
- Full-time
- Management
- Data analysis skills
- English
14d
Senior Project Manager (ERP)
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- ERP systems
Quick apply
Global Partner Manager - Salesforce Ecosystem
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Salesforce
Quick apply
Account Manager, Utilities
Hitachi Rail —Dublin, County Dublin
- Full-time
- Remote
- Engineering
- Business development
- Analysis skills
- Annual leave
- Employee assistance program
Bid Manager
Collen Construction —Dublin, County Dublin
- Microsoft Office
- Analysis skills
- Project management
Reward Manager
IPL Schoeller —DUBLIN 2, County Dublin
- Hybrid work
- Data analysis skills
- English
- Bachelor's degree
Quick apply
Head of Sales and Distribution, GI
Zurich Insurance —Dublin, County Dublin
- Part-time
- Sales
- Marketing
- Analysis skills
11d
Social Media Manager (12-Month FTC)
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Social media management
- Leadership
8d
Project Manager
Sisk —Dublin, County Dublin
- Full-time
- Contracts
- Construction experience
- Communication skills
- Annual leave
Partner Sales Manager - French Speaking
New Relic —Dublin, County Dublin
- Hybrid work
- English
Chef Manager
Sodexo —DUBLIN 16, County Dublin
- €21 an hour
- Full-time
- Cooking
- Team management
- In-person
- Employee assistance program
Quick apply
1d
Senior Solutions Consultant
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- AI
- Communication skills
- Annual leave
Manager - Market Strategy - Future Markets
Eirgrid —Dublin, County Dublin
- Engineering
- Analysis skills
- Business
Quick apply
Commercial Sales Manager
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- AI
- Leadership
Head of Food & Beverage Hotel
Castleknock Hotel —DUBLIN 15, County Dublin
- Full-time
- Hotel
- Budgeting
- Leadership
- Free parking
- Employee assistance program
Quick apply
Senior Insurance Client Advisor - Large Clients
Marsh —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
Engineering Manager
Innalabs —DUBLIN 15, County Dublin
- Full-time
- Engineering
- Leadership
Quick apply

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Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time
€60,000–€70,000 a year

Qualifications

Jira
Azure
AWS
ServiceNow
IT
Budgeting
Active Directory
Juniper

Full job description

Overview:

Senior IT Lead & Client Success Manager

Location: Dublin, Ireland (On-site across two sites)
Salary: €60,000 to €70,000
Reports to: Head of IT Infrastructure / Head of Service Delivery

Shape the Future of IT Service Delivery

Are you an experienced IT leader who thrives on solving complex technical challenges while building trusted relationships with clients and senior stakeholders?

We’re looking for a Senior IT Lead & Client Success Manager to lead IT operations across our Dublin sites. This is a high-impact leadership role where you’ll combine strategic thinking with hands-on operational excellence, ensuring technology delivers measurable value to both our clients and the business.

You’ll become the face of IT for the Dublin operation—driving service excellence, leading a talented technical team, influencing senior leadership, and ensuring every technology investment supports business growth and customer success.

What You’ll Be Doing

Strategic Leadership & Business Partnership
Represent IT on the Dublin Leadership Team, helping shape strategic decisions and regional technology initiatives.
Own the regional IT operating and capital budgets, ensuring investments deliver measurable ROI, operational efficiencies, and commercial value.
Build strong relationships with clients, Technical Account Managers (TAMs), and senior stakeholders, positioning IT as a trusted business partner.
Support client retention, business growth, and new business opportunities through exceptional technology delivery.
Service Delivery Excellence
Take ownership of IT service delivery across both Dublin sites, ensuring SLA and OLA targets are consistently achieved.
Produce and present Quarterly Business Reviews (QBRs), providing clear reporting on service performance, infrastructure health, risks, and improvement initiatives.
Lead governance around change management, security, GDPR compliance, and business continuity planning.
Chair or contribute to Change Advisory Board (CAB) meetings for high-risk technical changes.
Leadership & People Management
Lead, mentor, and develop a team of 3–5 Desktop Support Engineers.
Drive performance management, coaching, succession planning, and professional development.
Act as the senior escalation point for Priority 1 and Priority 2 incidents.
Lead technical response during critical incidents while providing clear communication to executive stakeholders.
Manage and continuously improve a 24/7 on-call support model.
Infrastructure & Innovation
Ensure maximum availability and performance across:
Enterprise networking (Fortinet & Juniper)
Local infrastructure and data centres
End-user computing
Audio Visual technologies
Enterprise client applications
Collaboration platforms
Identify opportunities to modernise infrastructure and introduce innovative technologies.
Drive Continuous Service Improvement (CSI) initiatives that improve user experience while reducing operational costs.

Essential Experience

8+ years’ experience within enterprise IT environments.
Minimum 5 years leading IT teams within a BPO, Managed Services, or large enterprise environment.
Previous people management experience, leading and developing technical teams.
Strong commercial awareness with experience managing operational budgets.
Proven experience managing enterprise service delivery and stakeholder relationships.
Technical Expertise
You’ll have strong experience across several of the following:
ITIL v4 Foundation (Managing Professional desirable)
Fortinet and Juniper networking
Microsoft Azure and/or AWS
Active Directory & Okta
ServiceNow and/or Jira Service Management
Enterprise infrastructure
Hybrid environments
Identity and Access Management
IT Governance
Change Management
Business Continuity & Disaster Recovery
GDPR and Information Security
Personal Attributes
We’re looking for someone who can confidently bridge the gap between technology and business by:
Translating complex technical concepts into clear business outcomes.
Influencing senior leaders and executive stakeholders.
Remaining calm under pressure during critical incidents.
Building trusted relationships with clients and internal teams.
Leading with accountability, collaboration, and a customer-first mindset.
Continuously identifying opportunities for improvement and innovation.

Why Join Us?

This is an opportunity to play a pivotal role within a growing organisation where technology is central to operational success.

You’ll have the chance to:

Lead strategic IT initiatives that directly influence business performance.

Partner with global clients and senior leadership teams.

Drive innovation across modern enterprise technologies.

Develop and mentor a high-performing technical team.

Make a genuine impact on customer experience and business growth.

If you’re an experienced IT leader who combines technical expertise with commercial awareness and exceptional stakeholder management, we’d love to hear from you.

Apply today and help shape the future of IT service delivery in Dublin.

#LI-CW1

Apply Now

Refine Your Search

senior compliance executive / compliance manager jobs in dublin 12, d

Senior IT Lead and Delivery Manager

Account Manager, Utilities

Regulatory Compliance Coordinator

RSOC Shift Lead

Senior Project Manager (ERP)

Global Partner Manager - Salesforce Ecosystem

Account Manager, Utilities

Bid Manager

Reward Manager

Head of Sales and Distribution, GI

Social Media Manager (12-Month FTC)

Project Manager

Partner Sales Manager - French Speaking

Chef Manager

Senior Solutions Consultant

Manager - Market Strategy - Future Markets

Commercial Sales Manager

Head of Food & Beverage Hotel

Senior Insurance Client Advisor - Large Clients

Engineering Manager

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