Find Ecommerce customer Jobs in Dublin, D

Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
Sales Development Representative
Intercom —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Bachelor's degree
- Annual leave
- Work from home
14d
Digital Marketing Specialist
Fonua Ltd —DUBLIN 18, County Dublin
- Full-time
- Social media management
- Merchandising
- Product management
- Free parking
Quick apply
Associate Growth Specialist, Italian & Spanish Speaker
Klaviyo —Dublin, County Dublin
- €42,880–€64,320 a year
- Full-time
- Spanish
- Google Suite
- Salesforce
Quick apply
Onboarding Advisor - German Market
eBay Inc. —DUBLIN 15, County Dublin
- €45,240 a year
- Full-time
- Sales
- English
- Business development
11d
eBay Ads Management TM German Speaking
eBay Inc. —DUBLIN 15, County Dublin
- Full-time
- Salesforce
- English
- Microsoft Office
11d
Trust & Risk Agent (French Speaking)
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Principal Customer Success Manager, Enterprise
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Work from home
Product Owner
Davy —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Analysis skills
- No degree
- Employee assistance program
Quick apply
13d
Hardware Asset Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Inventory control
- ERP systems
- Microsoft Office
Backend Software Engineer, AI Platform
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- Customer service
- Java
Principal Commercial Sales Enablement Partner, EMEA
Klaviyo —Dublin, County Dublin
- €88,000–€132,000 a year
- Sales
- Leadership
- Communication skills
Quick apply
11d
Manager European CBT Markets - FTC
eBay Inc. —Dublin, County Dublin
- Full-time
- Hybrid work
- Spanish
- Sales
- English
Account Manager - German Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Account Manager - French Speaking
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Director of Sales, Commercial (Europe)
Klaviyo —Dublin, County Dublin
- €144,000–€216,000 a year
- Sales
- Leadership
- Communication skills
Quick apply
14d
Sr. SDE, Distributed Databases
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer science
- Computer Science
- Master's degree
Group Head of People
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Human resources
- AI
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Application Security Engineer
Intercom —Dublin, County Dublin
- On call
- Hybrid work
- Windows
- Software development
- AI
- Annual leave
- Work from home
6d
VP Sales, EMEA & APAC
FastSpring —Dublin, County Dublin
- Sales
- Bachelor's degree
- No degree
13d

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Customer Support Specialist, eShop (Channel Operations)

Analog Devices -
Glasnevin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Outlook
Order management system
SAP
E-commerce
Communication skills

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

Customer Support Specialist, eShop (Channel Operations)

Description:

ADI’s Channel Operations team is seeking a customer-focused, process-driven Customer Support Specialist to deliver best-in-class service for eShop customers. In this role, you will manage customer inquiries and cases end-to-end, partner with internal teams to resolve order and account issues, and help improve self-service capabilities to create a seamless customer experience across ordering, returns, and related transactions.

Key Responsibilities Include:

Own eShop customer service inquiries across email and case channels.
Monitor, prioritize, and close customer cases within defined service-level agreements (SLAs).
Support live chat inquiries from eShop customers, ensuring timely, accurate responses.
Research, troubleshoot, and resolve order management issues (e.g., order status, pricing, shipping, invoicing) by partnering with cross-functional teams.
Initiate and process customer returns (RMA) and support NDA workflows as required.
Contribute to and help implement self-service processes and knowledge content to improve ease of doing business for customers.
Drive performance against customer service goals (quality, responsiveness, case resolution) and identify opportunities for continuous improvement.

Qualifications of ADI’s Customer Operations Specialist:

Strong attention to detail with a solutions-oriented mindset; excellent interpersonal, written, and verbal communication skills.
Proficiency with Microsoft 365 (Outlook, Excel, Teams) and comfort working in data-driven, process-based environments.
Prior experience in customer support, order management, or case management (eCommerce and/or B2B environment a plus).
Experience with SAP and Model N is preferred.

Required Travel: No

Shift Type: 1st Shift/Day

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

ecommerce customer jobs in dublin, d

Customer Support Specialist, eShop (Channel Operations)

Sales Development Representative

Digital Marketing Specialist

Associate Growth Specialist, Italian & Spanish Speaker

Onboarding Advisor - German Market

eBay Ads Management TM German Speaking

Trust & Risk Agent (French Speaking)

Principal Customer Success Manager, Enterprise

Product Owner

Hardware Asset Manager

Backend Software Engineer, AI Platform

Principal Commercial Sales Enablement Partner, EMEA

Manager European CBT Markets - FTC

Account Manager - German Speaking

Account Manager - French Speaking

Director of Sales, Commercial (Europe)

Sr. SDE, Distributed Databases

Group Head of People

Application Security Engineer

VP Sales, EMEA & APAC

I want to receive the latest job alerts for ecommerce customer in dublin, d

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