Find It Jobs in Dublin 24, D

Technical Support & Solutions Engineer
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
Service Desk Agent - Contractor
Atos —Dublin, County Dublin
- €29,000 a year
- Remote
- Customer service
- English
- Windows
21h
IT Service Portfolio Manager
ICON Plc —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Bachelor's degree
2h
IT Trainer
IDA Ireland —Dublin, County Dublin
- €53,071–€78,059 a year
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
8d
IT Infrastructure Project Manager
Elwood Roberts —Dublin, County Dublin
- €500–€675 a day
- Full-time
- Bachelor's degree
- No degree
- Organisational skills
Quick apply
Senior Associate, IT, Network Engineer (12 Month Contract)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
Systems Administrator
ThreatLocker —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- Windows
IT Operations Lead
CS Consulting Group Civil & Structural Engineers —DUBLIN 2, County Dublin
- Software troubleshooting
- Windows
- No degree
- Annual leave
Quick apply
1d
Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
Senior Network Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Engineering
- Analysis skills
- No degree
Senior IT Internal Auditor
Sumup —Dublin, County Dublin
- English
- IT
- Annual leave
- Gym membership
Network Engineer
Elwood Roberts —Dublin, County Dublin
- €45,000–€70,000 a month
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
Staff Engineer (IT Automation & AI-native Transformation)
SoSafe —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Leadership
- Communication skills
- Referral programme
Internal Audit Specialist - IT
Accenture —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Windows
- Work from home
Technical Support Engineer 2
Dell Technologies —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
2d
IT Systems Engineer - Active Directory
PlayStation Global —Dublin, County Dublin
- On call
- Computer Science
- Bachelor's degree
- No degree
Quick apply
2d
Senior IT Infrastructure Administrator, Networking
Confluence Technologies —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Mentoring
- Scripting
- Python
- Annual leave
- Referral programme
Quick apply
Senior Business Systems Analyst - ServiceNow
PlayStation Global —Dublin, County Dublin
- €80,800–€121,200 a year
- Agile
- AI
- SDLC
Quick apply
Technical Support Engineer 3, Premier - EMEA
Datadog —Dublin, County Dublin
- Weekend availability
- Linux
- Employee stock purchase plan
Quick apply

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Technical Support & Solutions Engineer

Protex AI
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Computer Science
UNIX
Git
Technical support
AWS
Bachelor's degree
JavaScript
Linux
Communication skills
Python

Full job description

We are a Site Intelligence company transforming how industrial businesses operate. Our platform turns your existing infrastructure into a source of actionable operational intelligence, enabling teams to see what's happening, understand why, and improve continuously. By surfacing the operational signals that reports miss, we help the world's largest logistics, manufacturing, and warehousing operators stay one step ahead, making operations visible and driving proactive safety. We're a fast-growing, high-agency team building category-defining products by leveraging the latest technologies in computer vision and AI.

Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights.

About the Team

The Technical Operations (Tech Ops) team supports the core edge-to-cloud foundation that powers all Protex AI systems, ensuring scalable data infrastructure, robust edge-to-cloud connectivity, and high-performance backend services. We support edge deployments for real-time computer vision applications and deliver resilient systems to enable proactive workplace safety at global scale.

Our Solutions Engineers collaborate closely with the engineering team to understand client technical needs, and support our Fortune 500 clients with their technical issues.

What You'll Do

Develop and maintain strong relationships with key stakeholders, including customers, partners, and industry influencers.
Collaborate across teams (Engineering, Product, Client Success) to ensure effective problem resolution.
Support client-facing teams with explanations of complex problems to non-technical stakeholders via calls, emails and documentation
Debug and resolve camera-related and networking issues across client installations using Linux systems via AWS.
Monitor and investigate system issues using AWS CloudWatch analysing error codes and logs to identify root causes.
Troubleshoot integration issues between edge devices and cloud (database), ensuring uninterrupted system performance.
Provide escalated technical support for system installations and deployments
Debug Python and JavaScript code as needed to resolve client-facing issues
Contribute to the continuous improvement of processes, tools and systems, documenting technical solutions and for the purposes of knowledge base development

What You'll Need

Minimum of 3 years of experience in a technical support or engineering role
Experience with device troubleshooting, log hunting, and system checks
Bachelor's degree in Computer Science, Engineering, or a related technical field
Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences
Self-motivated and results-oriented, with a strong sense of ownership and accountability
Willingness to travel as required for client meetings, and on-site visits
Excellent stakeholder management and relationship management skills
Demonstrated AWS experience
Demonstrated expertise with Python
Demonstrated experience with Linux/Unix and Git, including networking and the command-line interface

Nice to Have

Experience with the deployment and integration of hardware-based technology solutions in real-world applications.

Please note: this position is not eligible for visa support.

Protex AI is an inclusive and equal opportunities employer. We are committed to creating an equitable workplace for everyone regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Apply Now

Refine Your Search

it jobs in dublin 24, d

Technical Support & Solutions Engineer

Senior D365 Business Systems Analyst

Service Desk Agent - Contractor

IT Service Portfolio Manager

IT Trainer

IT Infrastructure Project Manager

Senior Associate, IT, Network Engineer (12 Month Contract)

Systems Administrator

IT Operations Lead

Japanese Speaking Technical Support Engineer

Senior Network Engineer

Senior IT Internal Auditor

Network Engineer

Staff Engineer (IT Automation & AI-native Transformation)

Internal Audit Specialist - IT

Technical Support Engineer 2

IT Systems Engineer - Active Directory

Senior IT Infrastructure Administrator, Networking

Senior Business Systems Analyst - ServiceNow

Technical Support Engineer 3, Premier - EMEA

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Please note: this position is not eligible for visa support.

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