Job Req Number: 125863
Time Type: Full Time
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Supervisor
Quantum -Kilshane Cross
Mon-Fri, 14.30-23.00 37.5 hours per week
At DSV, we keep supply chains moving and help customers succeed through reliable logistics solutions. Every day, our teams play a vital role in ensuring goods reach their destination safely, efficiently, and on time.
We are looking for a Shift Supervisor to lead warehouse operations during an assigned shift within our Contract Logistics business. In this role, you will be responsible for guiding and developing a team, maintaining operational excellence, and ensuring customer expectations are consistently achieved.
Your work will have a direct impact on service quality, operational performance, and customer satisfaction.
What will you be doing?
- Lead, motivate, and support a team of warehouse operatives during your shift.
- Plan daily workloads and allocate resources to meet operational requirements.
- Coordinate warehouse activities including inbound, outbound, picking, packing, loading, unloading, and storage.
- Ensure customer orders are processed accurately and within agreed service level agreements (SLAs).
- Monitor productivity, quality, accuracy, and operational KPIs.
- Conduct daily team briefings and communicate priorities, updates, and customer requirements. .
- Train, coach, and develop team members to improve performance and capability.
- Ensure compliance with health & safety, quality, security, and operational standards.
- Investigate operational issues, stock discrepancies, damages, and customer concerns, implementing corrective actions where required.
- Work collaboratively with Warehouse Managers, Operations, Transport, Inventory, and Customer Service teams.
- Support inventory accuracy through correct warehouse processes and system transactions.
- Promote safe use of warehouse equipment and materials handling equipment (MHE).
- Complete detailed shift handovers to ensure continuity across operations.
- Identify opportunities to improve efficiency, productivity, customer service, and cost control.
- Support continuous improvement initiatives including Lean, 5S, and operational excellence projects.
- Maintain accurate operational records, reports, and KPI data.
About you
- You have previous experience supervising a team within a warehouse, distribution, 3PL, or contract logistics environment and a strong understanding of warehouse operations and logistics processes.
- Confident at managing productivity targets, KPIs, and customer service requirements while leading and developing a team. You have strong communication, coaching, and organisational skills and can make sound decisions in a fast-paced environment.
- Experience using Warehouse Management Systems (WMS) is desirable, along with proficiency in Microsoft Office applications, particularly Excel. MHE or forklift certification would be an advantage.
- Most importantly, you have a strong commitment to health & safety, quality, accuracy, and delivering excellent service.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
In addition, we can offer access to a selection of employee benefits, such as:
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Cycle Scheme
Employee counselling, for support with physical and mental wellbeing
Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay!
Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and background checks.
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com
