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Your role at Clorox:
Accountable for building and scaling trusted performance management and process intelligence capabilities across Global Business Services (GBS).
Operating at the intersection of Business, GBS, and Enterprise Data & Technology (EDT), the role transforms business priorities into measurable outcomes through standardized KPI frameworks, enterprise reporting, process intelligence, and decision-ready analytics.
This role is responsible for defining and governing performance insights across functional domains while enabling leaders to understand not only what happened, but why it happened, what actions are required, and where value can be realized.
The role combines strategic leadership with hands-on analytical depth and is expected to lead through influence while providing practical support for data validation, KPI design, reporting architecture, process diagnostics, and solution acceleration when required.
The position will partner closely with Business stakeholders, Global Process Owners, EDT, and external delivery partners to establish scalable, governed, and reusable capabilities that improve business performance, process visibility, and enterprise decision making. This aligns with the Digital Hub and AiM operating model where analytics, process intelligence, and managed capabilities work together to drive measurable business value.
In this role, you will:
Key Responsibilities
Own and scale the GBS Performance Intelligence capability, including KPI frameworks, reporting standards, governance models, semantic layers, performance dashboards, and measurement methodologies.
Define and govern enterprise performance metrics, ensuring consistency, integrity, lineage, and adoption across functions and stakeholder groups.
Translate business requirements into scalable analytics, reporting, and process intelligence solutions that support operational and executive decision-making.
Lead vendor and partner delivery activities including scope definition, quality assurance, acceptance criteria, governance, and transition to operational ownership.
Enable process intelligence across critical business processes by leveraging process diagnostics, root-cause analysis, conformance insights, and value realization frameworks.
Provide hands-on technical leadership for data validation, KPI reconciliation, process analysis, issue resolution, and solution acceleration where necessary .
Drive adoption, value realization, and lifecycle management for performance and intelligence products and capabilities.
Establish reusable practices, standards, and playbooks to ensure sustainable capability growth and scalability across GBS.
Stakeholder Breadth
The role partners with:
GBS Leadership Team
Global Capability Owners (GCOs)
Global Process Owners (GPOs)
Finance leaders
Enterprise Data & Technology (EDT)
Functional leaders across OTC, Finance, RTR, Treasury, Procurement, Supply Chain and Customer Operations
Systems & Platforms
The role works across enterprise platforms and reporting environments including:
SAP S/4HANA
SAP Analytics Cloud (SAC)
Power BI
Denodo
Process Intelligence platforms (e.g., Celonis)
Enterprise reporting and semantic layer technologies
Data governance and certification frameworks
Governance & Risk
Responsible for:
KPI integrity
Reporting quality standards
Metric governance
Reporting certification
Data validation controls
Documentation standards
Release and change management
Value realization tracking
Compliance with enterprise security and governance requirements
Success in this role will be measured through:
Enterprise Performance Management
Standardized KPI definitions across prioritized functional domains
Increased confidence in enterprise performance reporting
Reduced metric disputes and reporting inconsistencies
Adoption of enterprise performance management standards
Decision Intelligence
Improved visibility into operational and business performance drivers
Increased use of insights in leadership and operational decision forums
Faster identification of performance risks and opportunities
Process Intelligence
Increased use of process diagnostics for improvement prioritization
Clear linkage between process performance and business outcomes
Measurable value realization from intelligence-driven initiatives
Capability Development
Reusable reporting assets and patterns
Defined governance and operating models
Sustained adoption and lifecycle ownership of solutions
Scalable Digital Hub capability expansion
What we look for:
Required Skills & Capabilities
Performance Management
Enterprise KPI frameworks
Metric governance and standardization
Business performance management
Executive reporting and performance visibility
Analytics & Reporting
Enterprise BI platforms (Power BI preferred)
Semantic models and reporting layers
Data modeling concepts
SQL, PQL and data validation techniques
Reporting lifecycle management
Process Intelligence
Process analysis and diagnostics
Root cause analysis
Process performance interpretation
Value realization and opportunity assessment
Process improvement methodologies
Enterprise Data & Technology
Data governance fundamentals
Data lineage and certification principles
Enterprise reporting architecture
Cross-functional data integration concepts
Business Leadership
Stakeholder management
Executive communication
Vendor and partner governance
Strategic problem solving
Leading through influence
Preferred Qualifications
Experience with SAP S/4HANA business processes and related reporting environments
Experience with SAP Analytics Cloud (SAC)
Experience working with process intelligence or process mining platforms such as Celonis
Exposure to Denodo, Databricks, or modern enterprise data platforms
Experience within GBS or shared services environments
Lean Six Sigma certification or equivalent process improvement disciplines
Familiarity with APQC frameworks and benchmarking methodologies
Product management experience including roadmaps, prioritization, backlog management, and value tracking
Other Qualifications
The successful candidate will:
Be equally comfortable discussing business outcomes, process performance, and data architecture
Navigate ambiguity and drive progress in complex organizational environments
Balance strategic thinking with hands-on execution
Operate effectively across Business, GBS, EDT, and external partners
Build credibility through analytical rigor and practical problem solving
Creative executive-ready narratives from complex data and process insights
Workplace type:
Hybrid
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
Competitive compensation
Generous 401(k) program in the US and similar programs in international
Health benefits and programs that support both your physical and mental well-being
Flexible work environment, depending on your role
Meaningful opportunities to keep learning and growing
Half-day Fridays, depending on your location
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
