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EMEIA BPR Business Operations Lead - 23 month

Apple -
Cork, County Cork

Apply Now

Job details

2 days ago

Qualifications

Supply chain
ERP systems
Analysis skills
Computer skills
Business
Communication skills

Full job description

Apple is a place where extraordinary people gather to do their best work. Together we build products and experiences people once couldn’t have envisioned - and now can’t imagine living without. Are you excited by the idea of making a real impact? Are you prepared to dream big? Then a career with Apple might be your dream job. We would love to hear from you!

Description
In this role, you will drive our Business Operations function in collaboration with IS&T and all Operations Business functions to triage and project managing all P1 systems issues. You will also drive strategic vision, along with RCA and Preventative measures (ensuring a 360 degree close the loop process) to further harden our systems, ensuring that we drive to our ambitious goal of Zero P1’s incidents.

You will devise and implement process & systems solutions that meet the needs of our dynamic business conditions, and partner with our IS&T team to deliver these solutions. Applying project management methodology to support the completion of key projects, you will lead and handle multi-functional projects. You'll need to maintain priorities and deadlines, and maintain an excellent level of focus on detail. You will bring a strong customer service ethos, as well as superb communication and computing skills. ","responsibilities":"Partner with IS&T to drive a best-in-class Business Operations systems support model.
Triage and investigate systems issues in depth, with the ability to clearly communicate complex issues to senior leadership.
Evolve the strategic vision for Business Operations, including the execution plan to achieve this.
Collaborate with IS&T to implement an ambitious zero P1 goal.
Ensure all priority systems tickets are captured and triaged with key stakeholders in a timely and effective manner.
Manage each issue from creation through to resolution, followed by full root cause analysis and future preventative agreements with IS&T partners.
Analyse P1 systems issues and trends, driving process and systems change based on findings.
Establish and maintain professional and open relationships with a wide range of stakeholders.
Understand business needs and approach problems with creativity and new ideas.

Preferred Qualifications
Degree in Humanities, Business, Commerce, Project Management, Information Technology, Computer Science, Mathematics, Engineering, or a related field; equivalent professional experience will be fully considered.
Experience in supply chain technologies.

Minimum Qualifications
Knowledge and experience of ERP systems and databases, as well as delivering multi-system and cross-functional projects in a complex IT landscape.
Experience leading and managing projects with the ability to maintain priorities and deadlines.
Analytical problem-solving skills with a solution-focused approach.
Communication, presentation and influencing skills with the ability to engage audiences at all levels.
Ability to maintain focus on detail while retaining sight of the bigger picture.

Apply Now

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EMEIA BPR Business Operations Lead - 23 month

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