About us
Allianz Partners HL offers health, life and disability insurance as well as a wide range of corporate assistance services to employers and insurance partners worldwide. Our focus is on earning and maintaining client loyalty by providing a global, market leading, level of service and support.
We are the international health division of Allianz Worldwide Partners which offersinsurance solutions in the following areas of expertise: international health life, global assistance, global automotive and travel insurance. This global family of over 16,000 employees is present in 35 countries, speaks 58 languages and handles 40 million cases per year, paying claims in over 200 currencies, protecting customers and employees on all continents.We are also part of the wider Allianz Group which is one of the top five global Life and Health Insurers and is in the top 20 of the world’s largest corporations based on revenues.
Allianz Partners HL has steadily built a client base that includes many of the Fortune Global 500 companies. Our focus is on earning and maintaining customer loyalty through superior service, product advances and competitive cost containment. Our commitment to customer service is highlighted by our “Clear to Zero” claims handling initiative, whereby 99% of fully completed Claim Forms received are processed within 48 hours.
Allianz Partners HL has a variety of committees and clubs including a Values Committee, a Sports and Social Committee and a choir. There are four key values in Allianz Partners HL: Responsible, Excellent, Connected and Caring. The “I Make a Difference” award is given to staff who live out these values and make a significant and positive difference within service-led activities.
The role
The Operations Data Governance Specialist is responsible for the operational implementation, monitoring, and maintenance of the Data Governance framework across the Global Data and Analytics Team for Health Operating Entities including Allianz Care, Nextcare, Medi-24, Mawista and Australia Students, as well as across operational departments.The role supports the Data Governance Manager by ensuring that governance policies, data standards, controls, and documentation are consistently applied across the organization. The position focuses on the day-to-day governance management of key data processes including KPI governance, audit coordination, access governance, stakeholder approvals, and governance documentation.The Data Governance Specialist acts as a central point of coordination for governance activities between business stakeholders, reporting teams, IT, and compliance functions to ensure that data governance standards are implemented effectively and that regulatory, audit, and data protection requirements are met.The role also supports the Operations Data Governance Manager and Operations Data Managers in ensuring that reporting, analytics, and operational data initiatives align with the established governance framework and global data standards..
What you will do
Responsibilities will include, but are not limited to, the following:
- Support the implementation and ongoing management of the Global Data Governance Framework across Global Health Operating Entities.
- Ensure that data governance policies, standards, and procedures are applied consistently across reporting, analytics, and operational data processes.
- Act as the primary coordinator for Data Governance audit topics including preparation, documentation, and management of remediation actions.
- Manage and track audit findings, governance recommendations, and performance improvement action plans to ensure timely resolution and compliance.
- Maintain governance documentation and evidence required for internal and external audits.
- Manage and maintain the Global KPI Index ensuring consistent KPI definitions, ownership, calculation logic, and data sources across reporting environments.
- Maintain and update the KPI Handbook to ensure all KPIs are governed by clear definitions and standardized methodologies
- Ensure alignment and consistency between business reporting outputs and the established governance standards.
- Manage and coordinate data access governance processes including access requests, approval workflows, and documentation of stakeholder sign-offs.
- Ensure appropriate access controls and governance procedures are followed for data platforms and reporting environments.
- Maintain governance records related to access approvals, governance decisions, and stakeholder sign-offs.
- Support Data Managers and reporting teams in ensuring that reporting solutions and data usage adhere to governance standards.
- Maintain and manage Standard Operating Procedures (SOPs) and governance documentation related to data governance processes.
- Ensure governance documentation is kept up to date and aligned with enterprise data management Strictly Confidentialstandards and DAMA best practices.
- Coordinate with business stakeholders, IT teams, and reporting teams to ensure governance requirements are understood and implemented.
- Support monitoring of data quality issues and work with relevant stakeholders to ensure proper tracking and resolution of data integrity issues affecting reporting.
- Maintain governance tracking logs including audit action tracking, access governance documentation, and governance approval records.
- Provide governance updates and reporting to the Data Governance Manager and relevant governance committees.
- Support governance committee activities including preparation of governance documentation, reports, and follow-up actions.
- Ensure compliance with data privacy regulations and internal governance policies to minimize regulatory and operational risk.
What you need
To be successful in this position you will need to have the following skills/ experience:
- Bachelor’s degree in a relevant discipline such as Data Management, Business Analytics, Information Systems, Finance, or related field.
- Minimum of 4 years experience working in Data Governance, Data Analytics, Reporting, Data Management, or related roles.
- Experience working with governance frameworks, compliance environments, or regulatory data controls is an advantage.
- Experience managing audit topics, governance documentation, or compliance-related activities is preferred.
- Strong understanding of data governance principles including data ownership, data stewardship, data standards, and data quality management.
- Knowledge of industry best practices in data management such as DAMA frameworks is desirable.
- Strong attention to detail with the ability to maintain governance documentation and ensure compliance with governance standards.
- Excellent organizational and coordination skills with the ability to manage multiple governance processes simultaneously.
- Strong interpersonal and communication skills with the ability to collaborate with stakeholders across different business functions and locations.
- Ability to work independently and proactively manage governance responsibilities.
- Strong problem-solving skills with the ability to identify governance gaps and propose practical solutions.
- Advanced experience with Microsoft Office and Informatica(IDMC) products; familiarity with Power BI, SQL, or reporting tools is considered an advantage.
- Full English proficiency is required.
How we hire
To Recruitment Agencies
Allianz recruits through dedicated in-house teams and does not accept unsolicited resumes/CVs, candidate introductions, or outreach from agencies or search firms. We only engage agencies under a prior, written contract and, where applicable, via our Preferred Supplier List (PSL). No fees will be paid for any candidate submitted or introduced without a contract in place, even if that candidate is subsequently hired. Do not contact hiring managers directly. Any breach, including unsolicited submissions, off-PSL contact, or attempts to invoice without an agreement, will result in candidate disqualification, termination of any existing contract, and non-payment of fees.
96996 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Join us. Let's care for tomorrow.
