Find it Jobs in greystones county wicklow

Senior Solutions Architect
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- AI
- HTML
- Annual leave
- Work from home
Head of SOX IT General Controls and Technology GRC
Flutter Entertainment —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Analysis skills
Staff Business Systems Analyst - ServiceNow
PlayStation Global —Dublin, County Dublin
- Agile
- AI
- SDLC
Quick apply
Senior Network Engineer
Elwood Roberts —Dublin, County Dublin
- €350–€400 a day
- Full-time
- Java
- No degree
- Business
Quick apply
Solution Architect - Cloud Infrastructure
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- Windows
- Gym membership
Solution Architect
Semperis —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Engineering
- Microsoft Office
SAP Solution Architect - Senior Manager/Director - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
Security Solutions Architect
Vodafone —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
7d
Senior Manager, IT Capability Owner – HR Platforms
Fresenius Medical Care —Dublin, County Dublin
- Full-time
- Hybrid work
- Childcare
- Bachelor's degree
- Human resources
- Life insurance
Senior Network Engineer
TechBiz Global GmbH —Dublin, County Dublin
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
Quick apply
Senior Network Engineer - Demonware - Dublin, IRL
Activision —Dublin, County Dublin
- On call
- Scripting
- Linux
- Python
4h
IS&T Senior Systems Admin, Molesworth Street Dublin 2
Savills Ireland —Dublin, County Dublin
- Serving
- Project management
- Leadership
14d
HR Information Systems (HRIS) Analyst
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Research
- Bachelor's degree
Quick apply
Senior IT Lead and Delivery Manager
Teleperformance —Dublin, County Dublin
- On call
- Azure
- Computer Science
- Master's degree
Quick apply
14h
IT Solutions Leader for Clinical Diagnostics Ireland and UK
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- English
- Master's degree
Quick apply
1d
Senior Network Engineer - Solution Test
Arista Networks —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Scripting
Quick apply

Discover related jobs

Based on your search for it jobs.

Sales Support
Top Security —Sandyford, County Dublin
Minimum of 2 years’ experience in sales and or marketing administration, customer service experience would be a benefit. Job Type: *Permanent Full Time.
€37,000–€40,000 a year
Quick apply
13d
Cycle Technician
Halfords —Swords, County Dublin
Employee discount, with up to 50% off your garage bills at Halfords Autocentre. Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes…
€15.62 an hour

I want to receive the latest job alerts for it in greystones county wicklow

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it jobs near greystones county wicklow

Senior Network Engineer jobs in Dublin, County Dublin

Shift Leader jobs in Dublin, County Dublin

Solution Architect jobs in Dublin, County Dublin

Business Systems Analyst jobs in Dublin, County Dublin

Senior IT Manager jobs in Dublin, County Dublin

Senior Solution Architect jobs in Dublin, County Dublin

Structural Engineer jobs in County Dublin

Senior Network Engineer jobs in Cork, County Cork

Senior Network Engineer jobs in Remote

Marine Engineer jobs in Dublin, County Dublin

Shift Leader jobs in Cork, County Cork

Shift Leader jobs in Galway, County Galway

Electrical Night Shift jobs in Dublin, County Dublin

Night Shift Health Care jobs in Dublin, County Dublin

Manufacturing Team Leader jobs in County Dublin

Shift Leader jobs in Sligo, County Sligo

Solution Architect jobs in Galway, County Galway

Solution Architect jobs in Cork, County Cork

Total Solution jobs in Dublin, County Dublin

Business Systems Analyst jobs in County Galway

Senior Solutions Architect

Intercom -
Dublin, County Dublin

Apply Now

Job details

Benefits

Annual leave
Work from home

Qualifications

CSS
JavaScript
REST
SaaS
AI
HTML

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What’s the opportunity?

As a Senior Engineer in Dublin / London, you’ll be a trusted technical advisor to our customers, helping them integrate, deploy, and maximize the value of Fin and our AI Agent. You’ll work closely with Customer Success Managers, Sales Engineers, and R&D teams to provide strategic guidance, technical expertise, and hands-on support for API integrations, security reviews, and AI-driven automation strategies.

This role is ideal for someone who is deeply technical, customer-focussed, and excited about AI-powered customer service. You'll help businesses unlock the full potential of Fin, ensuring seamless implementation and long-term success.

What Will I Be Doing?

Assist customers in optimizing Fin, ensuring successful deployments and effective usage.
Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows.
Lead technical discovery sessions, assess customer requirements and design scalable solutions.
Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams.
Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI.
Develop a technical point of view to demonstrate Fin’s impact on customer support operations.
Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices.
Advocate for customers internally, providing feedback to Product and Engineering to enhance Fin’s capabilities.
Develop technical content, including documentation, integration guides, and knowledge-sharing resources.

What Skills Do I Need?

6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company.
Strong technical expertise in APIs, integrations, and automation frameworks.
Proficiency in REST APIs, JavaScript, HTML and CSS.
Deep understanding of AI-driven automation, LLMs, and customer support technologies.
Experience with security reviews, compliance requirements, and enterprise IT environments.
Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity.
A problem-solver who thrives in fast-paced environments and can manage multiple projects.
Passionate about customer success, with a track record of helping businesses adopt and scale new technologies.
Experience with Fin or similar customer support platforms is a plus.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-RH1

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Apply Now

Refine Your Search

it jobs in greystones county wicklow

Senior Solutions Architect

Head of SOX IT General Controls and Technology GRC

Staff Business Systems Analyst - ServiceNow

Senior Network Engineer

Solution Architect - Cloud Infrastructure

Solution Architect

SAP Solution Architect - Senior Manager/Director - Technology Consulting - Advisory

Security Solutions Architect

Senior Manager, IT Capability Owner – HR Platforms

Senior Network Engineer

Senior Network Engineer - Demonware - Dublin, IRL

IS&T Senior Systems Admin, Molesworth Street Dublin 2

HR Information Systems (HRIS) Analyst

Senior IT Lead and Delivery Manager

IT Solutions Leader for Clinical Diagnostics Ireland and UK

Senior Network Engineer - Solution Test

Discover related jobs

I want to receive the latest job alerts for it in greystones county wicklow

Related Searches

Explore jobs in more locations

What’s the opportunity?

What Will I Be Doing?

What Skills Do I Need?

Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected