Find Trust safety specialist Jobs in Dublin County Dublin

Extreme Risk Operations Specialist, EMEA - Trust & Safety
TikTok —Dublin, County Dublin
- Weekend availability
- English
- Communication skills
13d
Law Enforcement Response Specialist, EMEA - Trust & Safety
TikTok —Dublin, County Dublin
- Weekend availability
- English
- Analysis skills
- Bachelor's degree
6d
Warehouse Operative
Swegon UK & I —Bray, County Wicklow
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Production Operative
COLAS —Dublin, County Dublin
- €18.36 an hour
- Overtime
- Free parking
- Annual leave
13d
Program Manager, REECA - Trust & Safety
TikTok —Dublin, County Dublin
- Microsoft Excel
- Product management
14d
FM Contracts Manager
OCS Group —Dublin, County Dublin
- Remote
- No degree
- Higher certificate
- Free parking
- Annual leave
Quick apply
Commercial Manager – Major Infrastructure Programme
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
Quick apply
Graduate Building Surveyor|Dublin, Ireland
BB7 —Ranelagh, County Dublin
- Bachelor's degree
- In-person
- Communication skills
- Annual leave
- Referral programme
Electrical Contracts Manager - Live Data Centre Projects in Europe
Designer Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- No degree
- Contracts
Quick apply
Civil Engineer - Roads, Public Transport, & Greenways
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Social Care Manager 1
Gheel Autism Services CLG —North Dublin, County Dublin
- €53,357–€62,311 a year
- Full-time
- Management
- Microsoft Office
- Budgeting
- Annual leave
- Employee assistance program
Quick apply
6d
Senior Professional, Asset Lifecycle
ESB —Dublin, County Dublin
- €59,000–€70,000 a year
- Full-time
- Hybrid work
- Engineering
- No degree
1d
Project Manager - Mechanical & Electrical
Designer Group —Ballycoolen, County Dublin
- Full-time
- Hybrid work
- Project management
- Team management
- Leadership
Quick apply
13d
Cleaning Operative / Driver
Domestic & General Property Support Services —Rathcoole, County Dublin
- From €15.80 an hour
- Full-time
- Cleaning
- Annual leave
Quick apply
Cleaning Operative
Domestic & General Property Support Services —Rathcoole, County Dublin
- From €14.80 an hour
- Weekend availability
- Cleaning
- Annual leave
Quick apply
1d
Warehouse Operative
Electro Automation Ltd —DUBLIN 15, County Dublin
- From €16.40 an hour
- Full-time
- Microsoft Excel
- English
- No degree
- Wellness program
- Annual leave
Quick apply
Health & Safety Administrator
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Director of Spectrum and Market Framework
ComReg —North Wall, County Dublin
- €183,771.00–€183,771.62 a year
- Full-time
- Hybrid work
- Master's degree
- Continuous improvement
- Business
- Annual leave
- Employee assistance program
Quick apply
Operations Supervisor
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Weekend availability
- Microsoft Excel
- Analysis skills
- Computer skills
Quick apply
13d
Senior Engineer - Roads, Public Transport, & Greenways
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree

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Extreme Risk Operations Specialist, EMEA - Trust & Safety

TikTok -
Dublin, County Dublin

Apply Now

Job details

13 days ago

Qualifications

English
Communication skills

Full job description

Global Operations

Extreme Risk Operations Specialist, EMEA - Trust & Safety

Location
:

Dublin

Employment Type
:

Regular

Job Code
:

A241217A

Responsibilities

About the team
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
The Extreme Risk Operations (ERO) team assesses and acts on livestream extreme risk content, combining fast intervention with continuous detection improvement to reduce serious harm at scale. We are the first point of interruption and transfer for credible, specific and imminent live stream escalations to the Emergency Response Team and Child Safety Teams for assessment, acting as the first line of defense when dealing with extreme risk on TikTok.

This role will be exposed to harmful content as part of the core role.
Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

What will I be doing?

ERO responsibilities:

You will bring operational excellence to a team that handles a large volume of Livestream Escalations and evaluates risk, threats, and user safety in time-critical escalations.
You will provide support to escalations related to sensitive materials and subject matter.
Execute instant decision-making while analyzing a variety of factors that include imminent, dangerous, sensitivities, and graphic content and coordinate with a number of internal partners to ensure user's safety.
You will clearly respond to process and policy questions from internal parties.
You will be working with a cross-functional team, driving improvements to policies and processes within the ERO team.
You are willing and able to maturely work with sensitive issues that include child exploitation, a variety of religious and political views, violence, and adult content.
You will participate in frequent refreshers and new training in order to adhere to relevant SOPs and policies

Live Risk Assessment and Escalation:

You will review videos, posts, comments, user profiles, and live-streaming content according to the policies, workflows, and targets, which may include graphic, violent, explicit, political, profane, and otherwise disturbing content
You will investigate and resolve complex issues regarding content in accordance with SLAs and metrics
You will add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams
This position is part of a team that provides 24/7 support and requires working scheduled shifts, which may include holidays

Qualifications

Minimum Qualifications:

You must have fluency in English as you will be working with cases that require language skills (verbal and written)
You have at least 1 year of experience or relevant educational background
Excellent verbal and written communication skills and ability to adapt communication styles to suit different stakeholders, like cross-functional teams
Experience in reviewing or being exposed to sensitive content and a deep understanding of removal workflow calibrations and escalations management.

Preferred Qualifications:

You have experience communicating with cross-functional teams
You have experience working independently with judgment
You are proactive towards complying with procedures, policies, and objectives set in place and taking a disciplined approach when undertaking tasks.
Proven ability to make important decisions independently and multi-task in fast paced environments, responding quickly to changing situations in complex environments without compromising quality
You have the ability to perform duties objectively, devoid of inherent biases or personal beliefs.
Demonstrate good analytical, troubleshooting, and problem-solving skills
Willing to work over weekends and holidays on a rotation basis
Willing to start between the hours of 10:00 and 12:00 daily on a rotational basis - EMEA. (for APAC this will read 06:00 and 10:00). AMS will be start time between 09:00 and 11:00.
This role is office based and the successful applicant will be required to be in the office 5 days per week.

Job Information

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Apply Now

Refine Your Search

trust safety specialist jobs in dublin county dublin

Extreme Risk Operations Specialist, EMEA - Trust & Safety

Law Enforcement Response Specialist, EMEA - Trust & Safety

Warehouse Operative

Production Operative

Program Manager, REECA - Trust & Safety

FM Contracts Manager

Commercial Manager – Major Infrastructure Programme

Graduate Building Surveyor|Dublin, Ireland

Electrical Contracts Manager - Live Data Centre Projects in Europe

Civil Engineer - Roads, Public Transport, & Greenways

Social Care Manager 1

Senior Professional, Asset Lifecycle

Project Manager - Mechanical & Electrical

Cleaning Operative / Driver

Cleaning Operative

Warehouse Operative

Health & Safety Administrator

Director of Spectrum and Market Framework

Operations Supervisor

Senior Engineer - Roads, Public Transport, & Greenways

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