Find It Jobs in Belgard, D

Head of IT - Retail Division
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Computer Science
- ERP systems
- Project management
Quick apply
Service Desk Analyst
Securitas Ireland —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Analysis skills
- Communication skills
- Employee assistance program
- Referral programme
Quick apply
9d
Technical - Helpdesk Administrator
BidvestNoonan —Swords, County Dublin
- €30,000 a year
- Full-time
- No degree
- Communication skills
Quick apply
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
Technical Support Engineer
Vanta —Dublin, County Dublin
- Weekend availability
- Azure
- Windows
- SQL
- Annual leave
IT Trainer
IDA Ireland —Dublin, County Dublin
- €53,071–€78,059 a year
- Salesforce
- Microsoft Office
- Analysis skills
Quick apply
9d
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
Sr IT Infrastructure Engineer EMEA
Qorvo —DUBLIN 8, County Dublin
- On call
- Computer Science
- English
- Windows
Senior Technical Officer (IT Network Engineer)
Trinity College Dublin —Dublin, County Dublin
- €61,736–€74,170 a year
- Full-time
7d
Technical Support Engineer
New Relic —Dublin, County Dublin
- Hybrid work
- Azure
- Customer service
- DevOps
Senior Associate, IT, Network Engineer (12 Month Contract)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
Quick apply
Systems Administrator
ThreatLocker —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- Windows
IT Infrastructure Project Manager
Elwood Roberts —Dublin, County Dublin
- €500–€675 a day
- Full-time
- Bachelor's degree
- No degree
- Organisational skills
Quick apply
Service Desk Lead
Applegreen Stores —Dublin, County Dublin
- Full-time
- Management
- Computer Science
- Customer service
Quick apply
10d
IT Operations Lead
CS Consulting Group Civil & Structural Engineers —DUBLIN 2, County Dublin
- Software troubleshooting
- Windows
- No degree
- Annual leave
Quick apply
2d
Japanese Speaking Technical Support Engineer
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Continuous improvement
Staff Engineer (IT Automation & AI-native Transformation)
SoSafe —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Excel
- Leadership
- Communication skills
- Referral programme
IT Manager
Carrolls Irish Gifts —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Windows
- POS
Quick apply
3d
Technical Support Engineer 2
Dell Technologies —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
3d
IT Service Portfolio Manager
ICON Plc —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Bachelor's degree
1d

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Head of IT - Retail Division

Uniphar PLC -
DUBLIN 24, County Dublin

Quick apply

Job details

Full-time

Qualifications

Computer Science
ERP systems
Logistics
Project management
Bachelor's degree
Agile
IT
Leadership
Communication skills
Information Technology

Full job description

Head of IT - Retail Division

Full Time Permanent Role

Citywest Office

Key Responsibilities:

Act as IT Lead within a large digital Transformation project consisting of ERP, EPOS and O365 Tenant Consolidation Workstreams
Develop, implement, and manage ITIL processes to ensure efficient and effective IT service management.
Oversee vendor relationships, ensuring optimal service delivery and value for business needs.
Drive operational excellence by continuously evaluating and improving processes, technologies, and vendor performance.
Enhance customer service by providing training to employees on software and hardware usage, troubleshooting issues, and offering technical support as needed.
Manage incident response and resolution, ensuring timely and effective handling of IT-related issues.
Collaborate with group-wide technology teams to contribute to the overall technology direction across Uniphar.
Liaise with architects to develop digital solutions that support and align with the divisional strategy.
Develop and monitor KPIs for operations, infrastructure, projects, and service delivery to measure performance and identify areas for efficiency.
Manage the overall IT budget and vendors, ensuring alignment with budget expectations.
Oversee IT projects from initiation to completion, ensuring timely delivery within budget.

Key Skills and Competencies:

Technical Expertise: Strong understanding of IT domains (ERP, EPOS, Infrastructure, Security, Architecture, application performance, etc.).
Leadership: Proven ability to lead and motivate cross-functional teams.
Problem-Solving: Excellent analytical and problem-solving skills, with the ability to resolve complex issues.
Communication: Strong verbal and written communication skills, with the ability to engage effectively with both technical and non-technical stakeholders.
Stakeholder Management: Experience managing relationships with business stakeholders, vendors, and third-party providers.
ITIL Knowledge: Familiarity with ITIL practices, particularly Service Design, Service Transition, and Continual Service Improvement.
Project Management: Experience working in a program/project environment, with a focus on delivering IT solutions.

Qualifications and Experience:

Education:

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Essential:

7+ years of experience in IT leadership or a similar role
Experience with ERP & EPOS technologies
Proven experience delivering IT solutions in a complex, cross-functional environment.
Strong knowledge of IT infrastructure, security, and architecture.
Experience working within an ITIL-aligned IT service management framework.
Excellent stakeholder management and communication skills.

Desirable:

ITIL Foundation Certification (or higher).
Experience in program/project management methodologies (e.g., PRINCE2, Agile).
Experience in the [industry/sector, e.g., Retail Pharmacies, pharmaceutical, logistics, etc.].

Uniphar Background

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

Please note that Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.

#uniphargroup #unipharjobs

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