Find Escalation specialist Jobs in Dublin, D

Head of Health & Safety
Harris Group —DUBLIN 12, County Dublin
- Leadership
- Annual leave
Quick apply
Tissue Viability Nurse
Dublin Simon Community —DUBLIN 8, County Dublin
- €58,000–€70,000 a year
- Full-time
- Management
- No degree
- Leadership
- Annual leave
- Sick pay
Quick apply
Internal Audit Senior Manager
Primark —DUBLIN 1, County Dublin
- Project management
- Leadership
- Communication skills
CitiService Funds Specialist
Citi —Dublin, County Dublin
- €85,600 a year
- Full-time
- Hybrid work
- Analysis skills
- Business
- Communication skills
Senior Compliance Specialist - Digital Assets Lead
Northern Trust Corp. —Dublin, County Dublin
- Full-time
- Finance
- Bachelor's degree
- Leadership
Senior Implementation Consultant
Kefron —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- ERP systems
- SQL
Quick apply
IT Operations Lead
CS Consulting Group Civil & Structural Engineers —DUBLIN 2, County Dublin
- Software troubleshooting
- Windows
- No degree
- Annual leave
Quick apply
1d
Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking
TikTok —Dublin, County Dublin
- Weekend availability
- English
- AI
- Communication skills
14d
Global Head of Child Safety - Trust & Safety
TikTok —Dublin, County Dublin
- Presentation skills
- Communication skills
HR Payroll Generalist (12 months Fixed Term)
Zurich Insurance —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- No degree
5d
Business Applications Manager
Kingspan Data Solutions —Dublin, County Dublin
- Full-time
- SQL
- Analysis skills
- Project management
Quick apply
Senior Manager - Credit Portfolio Risk
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Banking
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
Project Manager - Installation & Digital Health Projects
Cardiac Services IRL —Dublin, County Dublin
- Full-time
- Engineering
- Project management
- IT
Quick apply
Data Delivery Director
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Continuous improvement
- Agile
- Leadership
Quality Improvement and Clinical Audit Coordinator
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Nursing
- Management
- Microsoft Office
Quick apply
6d
Associate/Senior Associate, Security Master - Private Debt
StepStone Group —Dublin, County Dublin
- Finance
- Master's degree
- Bachelor's degree
GPO Analyst
Primark —DUBLIN 1, County Dublin
- Oracle
- ERP systems
- Analysis skills
12d
Technical Interfacing Lead
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Management
- Clinic
- No degree
- Employee assistance program
Quick apply
Program Manager, EMEA Infrastructure Supply Chain, AWS Cloud Logistics (ACL)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Master's degree
- AWS
- AI

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Head of Health & Safety

Harris Group
DUBLIN 12, County Dublin

Quick apply

Job details

Benefits

Bike to work scheme
Annual leave

Qualifications

Leadership

Full job description

Job Purpose

The Head of Health & Safety will provide strategic and operational leadership for Health, Safety and Wellbeing across Harris Group (Dublin and UK). The role is responsible for establishing a robust, compliant and sustainable H&S management system, closing out repeat and high‑risk audit findings, embedding a strong safety culture, and leading the business through ISO-aligned Health & Safety management system implementation.
This role moves the organisation from site‑led compliance to group‑wide best practice and assurance.

Key Responsibilities

1. Leadership, Governance & Culture

Act as the senior competent person for Health & Safety under Irish and UK legislation.
Chair and establish a formal Health & Safety Committee, ensuring regular meetings, documented actions, and workforce engagement.
Provide clear leadership to site H&S resources and departmental managers, setting standards and expectations.
Promote a proactive safety culture, increasing near‑miss reporting, quality investigations, and visible management ownership.

2. Audit Close‑Out & Risk Reduction

Own and drive closure of repeat and high‑risk audit findings, including (but not limited to):
- Electrical fixed wire testing and PAT testing
- Preventative maintenance systems
- Training gaps (vehicle lifts, working at height, roadside assistance, IVR, FLT, fire wardens, banksmen)
- Statutory inspection visibility and defect closure
Implement clear tracking, escalation and verification processes for corrective actions.

3.Management Systems & ISO Implementation

Lead the design, implementation and ongoing management of an ISO‑aligned Health & Safety Management System (e.g. ISO 45001).
Ensure policies, risk assessments, SOPs, permits to work and records are consistent, controlled, and auditable.
Integrate H&S systems with operational, HR and maintenance processes.
Prepare the business for external audits and certification readiness.

4. Risk Assessment, SOPs & Safe Systems of Work

Review and enhance existing Risk Assessments and SOPs, ensuring they are task‑specific, current and effectively communicated.
Introduce missing assessments and controls (e.g. young workers, overhead crane use, asbestos survey oversight).
Ensure effective permit‑to‑work systems for high‑risk activities such as working at height, electrical work and contractor activities.

5. Training, Competence & Assurance

Develop and maintain a comprehensive Training Needs Analysis and Training Matrix, clearly identifying required, completed and planned training.
Ensure role‑based competence for all safety‑critical activities (workshop, warehouse, PDI, roadside assistance).
Oversee induction, refresher training, toolbox talks and specialist external training provision.

6. Incident Management & Performance Monitoring

Ensure all accidents, incidents and near misses are properly investigated using root cause analysis techniques (e.g. 5 Whys).
Monitor H&S KPIs, trends and leading indicators, reporting performance to senior leadership.
Drive continuous improvement based on data, audits and workforce feedback.

7. Contractor & Visitor Safety

Strengthen contractor management systems, including RAMS, competence checks and permit controls.
Ensure visitor and driver safety arrangements are consistently applied and enforced across site operations.

Key Relationships

Group Managing Director & Senior Leadership Team
Site Management (Workshop, Warehouse, PDI, Roadside Assistance)
HR, Facilities and Maintenance Teams
External Consultants, Auditors and Regulators

Essential Knowledge, Skills & Experience

Essential

Degree or postgraduate qualification in Occupational Health & Safety or related discipline
Chartered or Graduate Member of IOSH (CMIOSH / GradIOSH) or equivalent
Proven senior H&S leadership experience in a high‑risk operational environment (transport, logistics, engineering, automotive or similar)
Strong working knowledge of Irish H&S legislation and regulatory expectations
Demonstrable experience closing audit findings and implementing management systems

Desirable

Experience leading ISO 45001 (or OHSAS 18001) implementation
Experience operating across multi‑site or group environments
Fire Safety, Electrical Safety or Contractor Management specialism

Key Measures of Success

Reduction and elimination of repeat audit findings
Full compliance with statutory inspection and testing regimes
Improved training coverage and competence assurance
Successful ISO‑aligned system implementation and audit readiness
Visible improvement in safety culture and workforce engagement

Benefits

Competitive Salary
25 Days Annual Leave
5% Matched Pension Contribution
Bike to Work
Death in Service

About us

About Us

At Harris Group, we are proud to be Ireland’s leading distributor of commercial vehicles, spare parts & aftersales services with a legacy spanning over 60 years.
Founded on a spirit of innovation and strong values, our business has grown through a consistent commitment to excellence, customer service, and long-term partnerships. These principles were established by our founder, Pino Harris, and continue to shape everything we do today.
We work with some of the world’s leading automotive brands and continue to invest heavily in our parts and after-sales service infrastructure. This ensures we provide not only high-quality vehicles, but also the ongoing support our customers depend on.
As our industry evolves, so do we. We are actively contributing to the future of transport by delivering clean, sustainable, and cost-effective commercial and public transport solutions.

Why Join Us

Our people are at the heart of our success. Every employee contributes to our continued growth, and we are committed to creating an environment where you can develop, thrive, and make a meaningful impact.
We value:

Innovation and forward thinking
A strong sense of integrity and accountability
Collaboration and teamwork
Pride in delivering exceptional service

Joining Harris Group means becoming part of a team that values not just what you do, but how you do it.

Quick apply

Refine Your Search

escalation specialist jobs in dublin, d

Head of Health & Safety

Tissue Viability Nurse

Internal Audit Senior Manager

CitiService Funds Specialist

Senior Compliance Specialist - Digital Assets Lead

Senior Implementation Consultant

IT Operations Lead

Quality & Training specialist - Account, Interaction & Search Safety - Dublin - German Speaking

Global Head of Child Safety - Trust & Safety

HR Payroll Generalist (12 months Fixed Term)

Business Applications Manager

Senior Manager - Credit Portfolio Risk

Technical Support Engineer

Project Manager - Installation & Digital Health Projects

Data Delivery Director

Quality Improvement and Clinical Audit Coordinator

Associate/Senior Associate, Security Master - Private Debt

GPO Analyst

Technical Interfacing Lead

Program Manager, EMEA Infrastructure Supply Chain, AWS Cloud Logistics (ACL)

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