Find Manager / program director Jobs in Dublin, D

Area service Manager Key Accounts
Jungheinrich Lift Trucks Ltd —Maynooth, County Kildare
- Full-time
- Hybrid work
- Engineering
- ERP systems
- Microsoft Office
- Annual leave
- Work from home
Quick apply
22h
Branch Manager - Tullamore
Brooks Timber & Building Supplies Ltd —Dublin, County Dublin
- Full-time
- Management
- Sales
- Team management
- Employee assistance program
- Employee discount
Quick apply
2d
Research Manager
Bounce Insights —Dublin, County Dublin
- Research
- Scripting
- Leadership
- Annual leave
Quick apply
Executive Director, Global Patient Safety Sciences Delivery
Regeneron —Dublin, County Dublin
- €172,500–€288,300 a year
- Doctoral degree
- Master's degree
- Business
- Annual leave
ICTS Project Manager
Evolution Security —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Annual leave
- Employee assistance program
Quick apply
Director, Services Operations Agentic Workflow & Implementation
Citi —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Business
- Communication skills
5d
Senior Contractor Field Sales Representative II
Schneider Electric —Dublin, County Dublin
- Full-time
- Sales
- English
- No degree
- Annual leave
Programme Advisory Consultant
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Research
- Microsoft Office
- Annual leave
Quick apply
Senior Manager, Process Validation
West Pharmaceutical Services —Dublin, County Dublin
- €100,900–€130,200 a year
- Computer Science
- No degree
- Manufacturing
Director, Finance Transformation
KAYAK —DUBLIN 2, County Dublin
- Full-time
- Remote
- Computer Science
- Engineering
- ERP systems
- Annual leave
- Employee assistance program
Quick apply
Associate Director - Environmental Services
KEO International Consultants —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Master's degree
Global Partner Manager - Salesforce Ecosystem
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Salesforce
Quick apply
Health Technology Director - Health Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Communication skills
Senior Manager - Credit Portfolio Risk
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Banking
Senior Director, Global Privacy & Data Protection
Trulioo —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Leadership
- Annual leave
Manufacturing Operations Support Manager
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- Engineering
- Supervising experience
- Bachelor's degree
Group Revenue Manager
Windward Management Ltd —DUBLIN 2, County Dublin
- €50,000–€60,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Communication skills
Quick apply
Join AECOM's growing Transportation Team in Ireland
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Leadership
Global Mobility Associate
Vialto Partners —Dublin, County Dublin
- €36,605–€42,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
- Employee assistance program
Quick apply
Manager, Total Rewards
PTC Therapeutics International Limited —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d

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Area service Manager Key Accounts

Jungheinrich Lift Trucks Ltd -
Maynooth, County Kildare

Quick apply

Job details

Permanent | Full-time
22 hours ago

Benefits

Company car
Annual leave
Company pension
Work from home
Employee assistance program
Private medical insurance
Sick pay

Qualifications

Engineering
ERP systems
Microsoft Office
FETAC
SAP ERP
Higher certificate
Leadership
Communication skills

Full job description

Jungheinrich AG is one of the world’s most successful intralogistics companies. Every day, our products and solutions are used to move millions of goods in logistics centres around the world. We are one of the world’s leading suppliers of industrial forklift trucks and design and install everything from basic storage systems to a fully automated high-bay dark warehouse.

Within our field, the Group ranks among the world’s top three manufacturers with direct sales organisations in more than 42 countries, generating more than €5.5 billion turnover with over 21,000 employees around the globe.

The Irish business is long-established with its headquarters in Maynooth, Co. Kildare with a satellite office in Cork. We continually strive for excellence, challenging current practice and striving to be the best in our class.

An exciting opportunity has arisen within Jungheinrich Ireland for you to join our finance team as Area Service Manager Key Accounts.

The Role

Reporting to the Customer Service Director, we are seeking an experienced and commercially focused Area Service Manager Key Accounts to lead the delivery of after-sales services for a portfolio of key customers as well as managing a team of mobile site engineers. This role combines customer account management, service operations leadership, and team management to ensure exceptional service delivery, customer satisfaction, and account profitability.

This position requires a strong blend of technical knowledge, commercial awareness, people management skills, and a proactive customer-focused approach.

Key Responsibilities

Manage a portfolio of key accounts, ensuring the highest levels of customer satisfaction and service delivery including developing and maintaining strong relationships with key customer.
Manage a team of site-based and field Service Engineers supporting customer accounts nationwide, ensuring customer commitments are delivered effectively.
Management of the Service Schedules ensuring that all service Maintenances are carried out on time.
To ensure that all planned preventative maintenance and service schedules are completed on time and to agreed standards.
Act as the primary contact for customer escalations, service reviews, and ongoing account management.
Monitor account performance, service costs, and profitability, implementing actions to improve commercial outcomes where required.
Ensure all planned maintenance schedules, service audits, and KPI requirements are achieved.
Oversee project quotations and support larger customer site requirements.
Drive continuous improvement initiatives within service operations to improve customer service and operational efficiency.
Work closely with the Technical Department to ensure engineers receive the support required to deliver best-in-class service.
Provide leadership, coaching, performance reviews, and ongoing development for Service Engineers.
Manage workshop activities in Maynooth to support customer and operational requirements ensuring workshop productivity, quality standards, and health and safety requirements are maintained.
Maintain strong communication with customers, Finance, Operations, and the Senior Management Team.

The Person

We are looking for a customer-focused professional with strong commercial awareness and a proven ability to build lasting client relationships with excellent leadership skills and can balance customer needs with operational performance and business objectives

Essential Requirements:

Minimum 5 years' experience in a similar role within an engineering, technical service, or related environment.
Degree, Diploma, or FETAC Level 7/8 qualification in Engineering or a related discipline.
Proven experience managing teams and driving operational performance.
Strong problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills.
Advanced computer literacy, including proficiency in Microsoft Office applications.
Full clean driving licence.

Desirable Requirements:

Experience working with SAP ERP systems.
Experience managing service-level agreements (SLAs) and customer performance metrics.

In return we offer:

We invest in talent and have a culture of openness, integrity and respect. Our renumeration package is highly competitive and includes:

Competitive salary
Performance related incentive
Company vehicle
Company pension contribution and DIS
Company health insurance plan
Generous occupational sick pay scheme
Generous annual leave incorporating long service
Hybrid working arrangement included
Long service recognition
Company mobile phone and laptop provided
Life assurance with death in service benefit
Employee Assistance Program
Learning and Development opportunities.
Opportunities to travel and many more

Apply now to join a team of people at Jungheinrich, who will assist you to achieve your career objectives, and who are passionate to succeed.

Benefits:

Company car
Company pension
Private medical insurance
Work from home

Application question(s):

Do you have experience with Microsoft Office applications?
What is your salary expectation?

Education:

Advanced/Higher Certificate (required)

Experience:

engineering/technical servicing: 5 years (required)

Licence/Certification:

EU Driving licence (required)

Work Location: Hybrid remote in Maynooth, County Kildare

Quick apply

Refine Your Search

manager / program director jobs in dublin, d

Area service Manager Key Accounts

Branch Manager - Tullamore

Research Manager

Executive Director, Global Patient Safety Sciences Delivery

ICTS Project Manager

Director, Services Operations Agentic Workflow & Implementation

Senior Contractor Field Sales Representative II

Programme Advisory Consultant

Senior Manager, Process Validation

Director, Finance Transformation

Associate Director - Environmental Services

Global Partner Manager - Salesforce Ecosystem

Health Technology Director - Health Consulting - Advisory

Senior Manager - Credit Portfolio Risk

Senior Director, Global Privacy & Data Protection

Manufacturing Operations Support Manager

Group Revenue Manager

Join AECOM's growing Transportation Team in Ireland

Global Mobility Associate

Manager, Total Rewards

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