Find Customer service & office Jobs in Shannon, Ce

Transcon Operations Manager
Expeditors —Shannon, County Clare
- Full-time
Quick apply
3d
Territory Manager, Endoscopy
Cook Group —Limerick, County Limerick
- Full-time
- English
- Organisational skills
- Communication skills
- Annual leave
Sales Representative
Arrabawn Tipperary —Clare, County Clare
- Full-time
- Sales
- English
- Business development
Community Lead
KSB-Jones Lang LaSalle Services Ir —Limerick, County Limerick
- Full-time
- Customer service
- No degree
- Organisational skills
Quick apply
Senior Analyst, Transfer Agency (Finance TA Reconciliations)
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Personal Lines Account Executive
Gallagher —Limerick, County Limerick
- Full-time
- Sales
- Customer service
- No degree
11d
Retail Store Manager
The Works —Limerick, County Limerick
- Holidays
- Recruiting
- Retail management
- Leadership
- Employee assistance program
Senior Analyst,Transfer Agency (Investor Services Centre)
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
11d
Catering Supervisor
BaxterStorey IRL —Limerick, County Limerick
- €16 an hour
- Full-time
- Hospitality
- English
- Supervising experience
- Employee assistance program
- Life insurance
Quick apply
Plumbing & Heating Trade Sales Advisor
Chadwicks Group —Ennis, County Clare
- Full-time
- Sales
- Plumbing
- No degree
- Sick pay
8d
Cleaner (part-time)
IQUTECH —Annacotty, County Limerick
- €14.15 an hour
- Part-time
- Customer service
- No degree
- Cleaning
Quick apply
4d
Chef
BaxterStorey IRL —Shannon, County Clare
- From €16.50 an hour
- Part-time
- Cooking
- Organisational skills
- Communication skills
- Employee assistance program
Quick apply
9d
Field Service Engineer
John Crane —Shannon, County Clare
- Full-time
- Microsoft Office
- No degree
- Communication skills
Quick apply
Estimator
RAYN Safety Security —Limerick, County Limerick
- Full-time
- System design
- Administrative experience
- IT
Quick apply
Maintenance Technician
John Crane —Shannon, County Clare
- Full-time
- Microsoft Office
- No degree
- Communication skills
Quick apply
Detail Engineer (Ultra Long Haul)
Verizon —Limerick, County Limerick
- Remote
- Bachelor's degree
- No degree
- AI
- Annual leave
- Employee assistance program
Service Engineer
John Crane —Shannon, County Clare
- Full-time
- Microsoft Office
- No degree
- Communication skills
Quick apply
Food & Beverage Manager
Great National South Court Hotel —Limerick, County Limerick
- Weekend availability
- English
- Hotel
- Leadership
- Employee discount
- Referral programme
Quick apply
French Connection, Concession Manager, Full Time, Permanent
Brown Thomas Arnotts —Limerick, County Limerick
- Full-time
- Customer service
- No degree
- Retail management
Detail Engineer (IP)
Verizon —Limerick, County Limerick
- Remote
- Bachelor's degree
- No degree
- AI
- Annual leave
- Employee assistance program

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Transcon Operations Manager

Expeditors -
Shannon, County Clare

Quick apply

Job details

Full-time
3 days ago

Qualifications

AJAX

Full job description

Company Description

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems

Job Description

SUMMARY DESCRIPTION:

To further develop the Transcon product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.

WHAT YOU DO:

Tasks and Duties

Review and support with day-to-day quotations
Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.
Have thorough knowledge of the Transcon product including export and import database.
Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
Attend the weekly branch Sales meeting and facilitate discussions on Transcon with market updates and trends.
Take an active role in the transition of new business/ updates to existing business.
Grow department Revenue in line with District budget target and management expectations.
Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the Air Import department is showing clean financial accounting throughout all financial reports.
Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
Be open to implementing new system changes and enhancements into your department.
Be involved and suggest system/process improvements.
Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
Assist supervisor and key staff with goal setting and monitoring development.

Physical Demands

Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
Write with pencil/pen/marker
Functions performed primarily while seated at desk

Qualifications

WHAT WE EXPECT FROM YOU:

Expeditors Core Competencies

Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

Job Execution:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Product Manager Job-Specific Competencies

This section lists the core business-critical performance expectations applicable to all product managers, regardless of department or position, and should not be edited. Note that these expectations are found in employee’s My Personal Development Plan view (listed in the SKILLS tile) in the Professional Development Center.

Employee Development (Manager, All)

Properly on-boards new hires and ensures team members have clear expectations. Provides frequent feedback that is timely, accurate, and honest. Conducts regular one-one-ones and an annual review for employees. Has development plans in place for employees that addresses competency gaps and/or prepares employees for growth. Ensures employees complete 52 hours of relevant training yearly and that required training is completed timely. Fosters a climate of compliance within the team, including to company culture, internal policies and government regulations. Promotes employee engagement and team vision, commitment and trust. Develops a #2.

Financial Excellence (Manager, Branch Product)

Has a command of the P&L resulting in meeting revenue growth expectations and control of expenses. This includes monitoring department financial performance (revenue to expense, expense per shipment, etc.), analyzing customer profitability and controlling expenses. Reviews accounts receivable to manage cash flow and to ensure customers are paying within terms. Analyzes billing activity and intercompany accounting.

Operational Excellence (Manager, Branch Product)

Monitors and improves product District Excellence and Global Business Operations metrics. Maps and understands department process flow, while constantly looking for areas to improve efficiency, offer customers better cycle times and service, and control costs. Effectively manages capacity and productivity of department and team members. Successfully executes a department Tactical Business Plan, providing regular updates to team and branch leadership

Business Development (Manager, Branch Product)

Actively grows the product's business and builds customer relationships through involvement in sales and retention programs. Maintains a healthy mix of current customers and manages pipeline of new accounts. Responds to requests for proposal, quotation or information timely and with market-competitive pricing matching the scope of service required by the customer. Actively participates in the transition of new business and acts as a subject matter expert for the product and the industry.

Additional Information

Expeditors offers excellent benefits

Quick apply

Refine Your Search

customer service & office jobs in shannon, ce

Transcon Operations Manager

Territory Manager, Endoscopy

Sales Representative

Community Lead

Senior Analyst, Transfer Agency (Finance TA Reconciliations)

Personal Lines Account Executive

Retail Store Manager

Senior Analyst,Transfer Agency (Investor Services Centre)

Catering Supervisor

Plumbing & Heating Trade Sales Advisor

Cleaner (part-time)

Chef

Field Service Engineer

Estimator

Maintenance Technician

Detail Engineer (Ultra Long Haul)

Service Engineer

Food & Beverage Manager

French Connection, Concession Manager, Full Time, Permanent

Detail Engineer (IP)

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