Find Center engineering operations area manager, data center engineering operations Jobs in Dublin, D

Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Management
- Computer Science
RL Global Commodity Manager, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Business Command Center Major and Cyber Incident Region Lead (SVP)
Citi —Dublin, County Dublin
- €119,760–€179,640 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Leadership
Field Operations Transition Program Manager (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €355.22–€400.00 a day
- SharePoint
- Construction
Regional Infrastructure Director
Microsoft —Dublin, County Dublin
- €113,600–€213,700 a year
- Full-time
- Engineering
- Project management
- Bachelor's degree
13d
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
Director, Data Analytics
Optum —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- SQL
Associate Business Developer , Data Center Supply Solutions EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Marketing
- Engineering
7d
Director Amazon EMEA Energy & Water
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
15 month contract - Finance Manager – US and India
Taoglas —Dublin, County Dublin
- Full-time
- Organisational skills
- Communication skills
- Time management
Senior Civil Engineer , Data Centre Design Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
Data Center Mechanical & Electrical Engineering Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Sr. Technical Program Manager, Network Monitoring and Remediation
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
SAP Specialist - Project Systems
NDT Global —Dublin, County Dublin
- Hybrid work
- Sales
- Accounting
- Budgeting
- Annual leave
- Sick pay
Quick apply
Project Controls Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Sr Engineering Manager, Info Sec
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Product management
Software Development Manager, Shield (Anti-DDoS)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
Hardware Asset Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Inventory control
- ERP systems
- Microsoft Office
Manager EMEA North, Infrastructure Energy Team
Amazon Energy Eoraip Limited —Dublin, County Dublin
- Full-time
- English
- Master's degree
- AWS
13d
Software Engineering Manager
eBay Inc. —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java

I want to receive the latest job alerts for center engineering operations area manager, data center engineering operations in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

center engineering operations area manager, data center engineering operations jobs near dublin, d

Asset Manager jobs in Dublin, County Dublin

Project Manager jobs in Dublin, County Dublin

Data Center Engineer jobs in Dublin, County Dublin

Senior Vice President jobs in Dublin, County Dublin

Technical Program Manager jobs in Dublin, County Dublin

Commodity Manager jobs in Dublin, County Dublin

Director Of Analytics jobs in Dublin, County Dublin

Contract Manager jobs in Dublin, County Dublin

Business Developer jobs in Dublin, County Dublin

Software Engineering Manager jobs in Dublin, County Dublin

Asset Manager jobs in Galway, County Galway

Asset Manager jobs in Cork, County Cork

Retail Area Manager jobs in Dublin, County Dublin

Recruitment Manager jobs in Dublin, County Dublin

Assistant Director Of Sales jobs in Dublin, County Dublin

Pharma Commercial Director jobs in Dublin, County Dublin

Business Development Director Construction jobs in Dublin, County Dublin

Commercial Director jobs in County Galway

Art Director jobs in Remote

Product Manager jobs in Cork, County Cork

Senior IT Lead and Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Azure
Management
Computer Science
BMC Remedy
Master's degree
AWS
ServiceNow
Business
Leadership
Communication skills
Help desk
Juniper

Full job description

Overview:

Senior IT Lead and Delivery Manager

Location: Dublin, Ireland (On-site across two sites)

Salary: DOE

Role Purpose

The Senior Lead and Delivery Manager - Technology integrates high-level commercial strategy and regional leadership with rigorous operational governance and team management. This hybrid profile ensures that the leader is not only driving revenue and client retention at the executive level but also directly steering technical execution on the ground.

Serving as the definitive bridge between technology delivery, client satisfaction, and commercial success, this leader acts as the "face of IT" on the Dublin leadership board while maintaining hands-on accountability for service delivery excellence. The role manages a complex ecosystem of global client applications and local infrastructure, ensuring that every technical initiative justifies its spend by directly supporting client retention and operational efficiency.

Key Responsibilities

1. Strategic Leadership & Commercial Stewardship

Site Representation: Act as the primary IT representative on the Dublin leadership board, driving success against stated KPIs and delivering the regional IT strategy.
P&L Ownership: Manage the regional IT OpEx and CapEx budget, linking every Euro of spend to ROI, cost-savings, or revenue-generating potential.
Client & TAM Interface: Act as the senior technical point of contact for key clients and Technical Account Managers (TAMs), positioning IT services as a value-add in pitches and renewals.

2. Operational Governance & Service Excellence

SLA/OLA Accountability: Own the end-to-end delivery of IT services, ensuring all Service Level Agreements and Operational Level Agreements are consistently met or exceeded.
Incident & Problem Escalation: Serve as the primary point of contact for all critical (P1/P2) incidents, coordinating rapid resolution and post-incident reviews.
Global Client Suites: Oversee the performance, access management, testing, and compliance of enterprise Global client application suites and collaborative tools.
Cross-Site Governance: Standardise processes, asset management, and service deployment across both Dublin physical sites.
Performance Reporting: Design, generate, and present weekly, monthly, and quarterly business reviews (QBRs) to senior stakeholders, detailing system health, KPIs, and operational metrics.
Change & Risk Management: Approve high-risk technical changes via the Change Advisory Board (CAB) and enforce global security policies, data privacy compliance (GDPR), and business continuity/disaster recovery (BCDR) plans.

3. Team Leadership & On-Call Steering

Direct People Management: Lead, mentor, and manage a team of 3 to 5 Desktop Support Technicians across both Dublin sites, overseeing their training, performance reviews, and capacity planning.
Escalation & Crisis Leadership: Serve as the ultimate point of escalation for P1/P2 incidents. During critical outages, steer the engineering team to swift resolution and manage all executive-level communications.
On-Call Rota Management: Implement and oversee a 24/7 support schedule, providing guidance and technical "steering" to the team during out-of-hours events.

4. Technical Ecosystem & Innovation

Infrastructure Management: Guarantee high availability for local networking (Fortinet and Juniper), data centers, end-user computing, and audiovisual (AV) technologies.
Application Stewardship: Oversee the performance and access management of enterprise client application suites and collaborative tools.
Continuous Improvement (CSI): Identify emerging technologies and deploy Continual Service Improvement (CSI) frameworks to eliminate service bottlenecks and optimize operational costs and efficiency.
ITSM Tools: Maintain expert proficiency using service management platforms such as ServiceNow, Jira Service Management, or Remedy.

5. Stakeholder & Vendor Management

Client Relationship: Build trusted relationships with global client stakeholders, aligning MSP delivery with changing corporate IT strategies.
Vendor Accountability: Monitor third-party vendor contracts, holding external suppliers accountable to agreed service standards.
Change Advisory: Review and approve high-risk technical changes via Change Advisory Boards (CAB) to eliminate localized business disruption.

Soft Skills & Professional Attributes

Communication: Exceptional verbal and written communication skills tailored for C-suite presentations and engineering debriefs.
Crisis Management: Calm under pressure with a decisive approach to managing high-severity service outages.
Mobility: Flexibility to travel frequently between both Dublin-based sites as required by operations.

Candidate Profile

Experience: 12+ years in high-volume IT environments, including at least 5 years in BPO or Managed Services leadership.
People Management: At least 2–3 years of direct line management experience explicitly leading desktop support or helpdesk teams.
Enterprise Scale: Proven track record supporting large-scale, global corporate clients across multiple physical campuses.
Framework Expertise: Certified in ITIL v4 Foundations (Managing Professional designation preferred).
Technical Savvy: Deep understanding of enterprise networking (Fortinet and Juniper), cloud (AWS/Azure), hybrid identity management (Okta/AD), and ITSM platforms like ServiceNow, Jira Service Management, or Remedy.
The "Bridge" Factor: Proven ability to translate complex technical issues into business-centric solutions for C-suite executives and non-technical stakeholders.
Education: Degree in IT/Computer Science, ideally supplemented by an MBA or business-centric certification.

Apply Now

Refine Your Search

center engineering operations area manager, data center engineering operations jobs in dublin, d

Senior IT Lead and Delivery Manager

RL Global Commodity Manager, re:Cycle Reverse Logistics

Business Command Center Major and Cyber Incident Region Lead (SVP)

Field Operations Transition Program Manager (contract)

Regional Infrastructure Director

Data Center Operations Engineer - Dublin

Director, Data Analytics

Associate Business Developer , Data Center Supply Solutions EMEA

Director Amazon EMEA Energy & Water

15 month contract - Finance Manager – US and India

Senior Civil Engineer , Data Centre Design Engineering

Data Center Mechanical & Electrical Engineering Manager

Sr. Technical Program Manager, Network Monitoring and Remediation

SAP Specialist - Project Systems

Project Controls Manager

Sr Engineering Manager, Info Sec

Software Development Manager, Shield (Anti-DDoS)

Hardware Asset Manager

Manager EMEA North, Infrastructure Energy Team

Software Engineering Manager

I want to receive the latest job alerts for center engineering operations area manager, data center engineering operations in dublin, d

Related Searches