Find escalation specialist Jobs in dublin, d

Strategic Account Lead – Industrial & Construction Cleaning
BidvestNoonan —Swords, County Dublin
- Full-time
- Continuous improvement
- Negotiation
- Annual leave
Quick apply
Business Applications Manager
Kingspan Data Solutions —Dublin, County Dublin
- Full-time
- SQL
- Analysis skills
- Project management
Quick apply
HR Business Partner
Expleo —Dublin, County Dublin
- Management
- Customer service
- Master's degree
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills
Senior Specialist, Fund/Client Accounting (Mutual Funds)
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Accounting
- Business
- Leadership
- Annual leave
Technical Interfacing Lead
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Management
- Clinic
- No degree
- Employee assistance program
Quick apply
Data Protection Commission - Senior Litigation Lawyer (AP Higher)
RSM —Dublin, County Dublin
- Full-time
- Continuous improvement
- Leadership
- Communication skills
Quick apply
4d
Retail Finance Systems SME
Primark —Dublin, County Dublin
- Microsoft Excel
- Oracle
- ERP systems
Senior Network Engineer
Diacom Computer and Telephony Limited —Park West, County Dublin
- €45,000–€70,000 a year
- Overtime
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Finance Manager – Op Ex
Primark —DUBLIN 1, County Dublin
- Microsoft Excel
- Oracle
- English
Enterprise Risk Manager
Waystone —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Finance
- Analysis skills
Quick apply
5d
Process Systems Engineer
Uniphar Wholesale Limited —Rathcoole, County Dublin
- Full-time
- Engineering
- Bachelor's degree
Quick apply
3d
Eirdata Regional Manager ( Dublin / Leinster )
ESS Ltd. —Dublin, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Regional Environmental Manager – EMEA, AWS Environmental
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Communication skills
Platform Owner - Public Cloud
Primark —Dublin, County Dublin
- Azure
- Leadership
Audit Manager II - Financial Crimes
TD Bank —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Leadership
- Annual leave
Project Director-Cost Management
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
Accounts Payable Team Lead (Maternity Leave Cover)
Codex —DUBLIN 11, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
- Wellness program
- Annual leave
Quick apply
Asset Management Utilities Engineering Technician(Plumber)
DAA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Plumbing
- No degree

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Strategic Account Lead – Industrial & Construction Cleaning

BidvestNoonan -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Company car
Annual leave

Qualifications

Continuous improvement
Account management
Negotiation

Full job description

About The Role

Strategic Account Lead – Industrial & Construction Cleaning

Location: Ireland (national remit, with client site travel)

Reports to: Regional Manager

Contract Type: Full-time, Permanent

Working hours: Flexible

Role Overview

The Strategic Account Lead – Industrial & Construction Cleaning is responsible for owning, developing, and expanding key national client relationships within the industrial, construction, and specialist cleaning sectors in Ireland.

This role combines strategic account management, commercial growth, and cross-functional leadership, ensuring high-value clients receive consistent, compliant, and innovative cleaning solutions across complex, multi-site environments with responsibility to support the back-office support Team develop systems and processes to drive operational excellence.

The successful candidate will act as a trusted advisor to senior client stakeholders, driving contract retention, organic growth, and service excellence while aligning operational delivery with commercial objectives while working collaboratively with the Operations Management Team to understand the client requirements to help support retention and drive growth.

Key Responsibilities

Strategic Account Management

Own and lead a portfolio of strategically important industrial and construction-sector clients across Ireland

Build long-term, senior-level relationships with client decision-makers

Develop and deliver account strategies, growth plans, and retention initiatives

Act as the single point of accountability for overall contract performance

Support the development of our systems to help deliver Operational excellence.

Managing and align multi‑disciplinary teams, instilling disciplined, standardised ways of working, and ensuring sustained operational excellence and performance delivery.

Client Experience & Continuous Improvement

Conduct regular performance reviews, site visits, and service improvement meetings

Manage escalations and resolve issues proactively and professionally

Drive innovation, sustainability initiatives, and value-added solutions for clients

Deliver the QBR to clients and develop a robust client engagement strategy.

Commercial Growth & Retention

Identify and convert opportunities for contract expansion, scope extensions, and new services

Lead pricing strategies, commercial negotiations, contract renewals, and tenders

Deliver agreed revenue, margin, and profitability targets

Monitor client spend, forecasting, and pipeline performance

Develop a strategy of engagement to find new business pipelines with Clients particularly within the Construction industry that don’t currently work at scale with Bidvest Noonan.

Monitor market trends and client business developments to identify new opportunities and influence strategic decision-making

Operational Collaboration

Work closely with Operations, Mobilisation, HSEQ, Finance, and HR teams to ensure seamless service delivery

Support mobilisation of new contracts and large project works

Ensure services are delivered in line with SLA, KPI, and compliance requirements

Champion health & safety excellence across all client sites

Key Relationships

Internal: Operations Managers, Site Managers, Commercial, HSEQ, Finance, HR

External: Client senior stakeholders, procurement teams, site managers, subcontractors, industry partners

Skills & Experience Required

Essential

Proven experience in strategic or national account management within: Industrial cleaning, Construction support services, Facilities management, building services or related sectors.

Strong commercial acumen with demonstrable success in revenue growth and contract retention

Experience managing complex, multi-site or high-risk environments

Excellent stakeholder management and negotiation skills

Working knowledge of Irish H&S legislation and industrial/commercial compliance standards

Full, clean Irish driving licence

Desirable

Experience working with construction companies, developers, or industrial manufacturing clients.

Tendering and bid management experience

Understanding of specialist services (eg. builder cleans, high-level cleaning, shutdowns, façade cleaning)

Formal sales, commercial, or leadership qualifications

Benefits

Competitive salary

Performance-related bonus

Company car or car allowance

Pension contribution

Mobile phone and laptop

25 days annual leave

Ongoing professional development

INDHP

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Quick apply

Refine Your Search

escalation specialist jobs in dublin, d

Strategic Account Lead – Industrial & Construction Cleaning

Business Applications Manager

HR Business Partner

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

Senior Specialist, Fund/Client Accounting (Mutual Funds)

Technical Interfacing Lead

Data Protection Commission - Senior Litigation Lawyer (AP Higher)

Retail Finance Systems SME

Senior Network Engineer

Senior Network Development Engineer, GCNA

Finance Manager – Op Ex

Enterprise Risk Manager

Process Systems Engineer

Eirdata Regional Manager ( Dublin / Leinster )

Senior Regional Environmental Manager – EMEA, AWS Environmental

Platform Owner - Public Cloud

Audit Manager II - Financial Crimes

Project Director-Cost Management

Accounts Payable Team Lead (Maternity Leave Cover)

Asset Management Utilities Engineering Technician(Plumber)

I want to receive the latest job alerts for escalation specialist in dublin, d

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