Find It support specialist Jobs in County Cork

Production Support Specialist
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- English
- Analysis skills
Cloud Support Specialist
OpenText —Cork, County Cork
- Oracle
- Windows
- Java
5d
Clerical Officer Grade III Panel - Part Time
Mercy University Hospital —Cork, County Cork
- €31,934–€48,927 a year
- Part-time
- Acute care
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Lab IT Systems Specialist
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Windows
- IT
Quick apply
Assistant Administration Services Manager - Clerical Grade VI (Temp)
Mercy University Hospital —Cork, County Cork
- €58,477–€71,442 a year
- Part-time
- Acute care
- Microsoft Excel
- Rehabilitation centre
- Annual leave
Quick apply
4d
IT Infrastructure Engineer
Eurofins Ireland Food Testing —Cork, County Cork
- Weekend availability
- Windows
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Success Agent
Lanas Healthcare Technology Ltd —County Cork
- Patient care
- Communication skills
- Annual leave
- Work from home
Quick apply
11d
Material Handler Coordinator / Inventory Management Specialist
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Quality Systems Engineer
Merck KGaA —Cork, County Cork
- Bachelor's degree
- No degree
Change Control Specialist
Eurofins Ireland PSS —Ringaskiddy, County Cork
- Full-time
- Analysis skills
- Free parking
- Annual leave
Quick apply
1d
Account Executive
Ashgrove Renewables —Mallow, County Cork
- €38,000–€45,000 a year
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
Speech & Language Therapist Panel (Staff Grade)
Mercy University Hospital —Cork, County Cork
- €45,514–€65,068 a year
- Full-time
- Acute care
- Rehabilitation centre
Quick apply
12d
Principal Environmental Consultant (EIA Projects)
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Project management
- Leadership
Full Time Supervisor, Tommy Hilfiger - Mahon Mall
Tommy Hilfiger —Cork, County Cork
- Full-time
- Maintenance
- Communication skills
- Retail sales
13d
Senior Lead Cost Specialist - Offshore PMO
Eirgrid —Cork, County Cork
- Engineering
- Organisational skills
- Communication skills
Quick apply
11d
Assistant Manager
Lagan Operations & Maintenance Ltd —Fermoy, County Cork
- Full-time
- Outdoor work
- Fuel card
- Gym membership
Quick apply
5d
Engineering Manager
Climeaction —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- Business development
- Accounting
Quick apply
13d
Field Sales Specialist
Merck KGaA —Cork, County Cork
- Sales
- English
- Bachelor's degree
7d
MES Engineer Tulip
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- Oracle
- System design
- No degree
12h
General Practitioner / Family Doctor (Locum GP)
Woodston Personnel Ltd. —County Cork
- Full-time
- English
- Master's degree
- In-person
Quick apply
5d

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Production Support Specialist

OpenText -
Cork, County Cork

Apply Now

Job details

Qualifications

French
EDI
Computer Science
Relational databases
English
Analysis skills
Bachelor's degree
Communication skills

Full job description

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
As a Product Support Specialist at OpenText, you will serve as a trusted customer contact for questions on usage, functionality, and issues encountered with OpenText products and services. You will play a key role in day-to-day customer relations, handling escalations, and contributing to the technical development of your team. Your expertise will directly shape the customer experience, ensuring timely resolutions and high satisfaction across complex accounts and products.

What the Role Offers

Ownership of complex customer accounts and products, with responsibility for production monitoring, error analysis, and end-to-end issue resolution
A collaborative, cross-functional environment where you work alongside teams across the organisation to deliver quality outcomes
Opportunities to mentor and train junior Product Support Specialists, growing your leadership presence
Active involvement in self-improvement and technology training programmes to continuously expand your technical knowledge
The ability to contribute to and shape the team's knowledge base by submitting, writing, and approving complex knowledge articles
A dynamic, fast-paced role with variety, including on-call and weekend rotation responsibilities

What You Need to Succeed

A college or university degree in a technical field (e.g. Computer Science) preferred; strong technical aptitude required for non-IT graduates, with a minimum of 4 years of relevant experience
Strong problem-solving, analytical, and organisational skills, with a moderately high degree of deductive reasoning and the ability to identify patterns and trends
Excellent English communication skills, both written and verbal, with the ability to deliver technical solutions to both EDI-savvy and non-technical customers. French language skills also highly desirable.
EDI knowledge preferred, along with a solid understanding of application functionality, relational database architecture, operating systems, and communication protocols
Ability to manage workload with minimal supervision in a fast-paced environment, remaining proactive and composed under pressure
A strong customer orientation and the ability to exhibit OpenText's core values, acting as a trusted advisor while driving performance and adding value

One Last Thing
OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

it support specialist jobs in county cork

Production Support Specialist

Cloud Support Specialist

Clerical Officer Grade III Panel - Part Time

Lab IT Systems Specialist

Assistant Administration Services Manager - Clerical Grade VI (Temp)

IT Infrastructure Engineer

Customer Success Agent

Material Handler Coordinator / Inventory Management Specialist

Quality Systems Engineer

Change Control Specialist

Account Executive

Speech & Language Therapist Panel (Staff Grade)

Principal Environmental Consultant (EIA Projects)

Full Time Supervisor, Tommy Hilfiger - Mahon Mall

Senior Lead Cost Specialist - Offshore PMO

Assistant Manager

Engineering Manager

Field Sales Specialist

MES Engineer Tulip

General Practitioner / Family Doctor (Locum GP)

I want to receive the latest job alerts for it support specialist in county cork

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