Find escalation specialists Jobs in dublin, d

Customer Account Specialist, Customer Operations
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
1d
Finance Treasury Specialist ( fixed term contract )
Currencyfair —Dublin, County Dublin
- Hybrid work
Quick apply
1d
Software Engineer – Support & Operations
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Java
- AWS
- Communication skills
Program Manager, Poland - Trust & Safety
TikTok —Dublin, County Dublin
- Microsoft Excel
- SQL
- Product management
Specialist II, Risk
SEI1GLOBAL —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
HR Business Partner
Expleo —Dublin, County Dublin
- Management
- Customer service
- Master's degree
Senior Network Development Engineer, GCNA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- C++
- Bachelor's degree
Business Applications Manager
Kingspan Data Solutions —Dublin, County Dublin
- Full-time
- SQL
- Analysis skills
- Project management
Quick apply
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills
Accounts Payable Team Lead (Maternity Leave Cover)
Codex —DUBLIN 11, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Data analysis skills
- Wellness program
- Annual leave
Quick apply
Retail Finance Systems SME
Primark —Dublin, County Dublin
- Microsoft Excel
- Oracle
- ERP systems
Technical Interfacing Lead
Blackrock Health Blackrock Clinic —Dublin, County Dublin
- Full-time
- Management
- Clinic
- No degree
- Employee assistance program
Quick apply
Finance Manager – Op Ex
Primark —DUBLIN 1, County Dublin
- Microsoft Excel
- Oracle
- English
Senior Network Engineer
Diacom Computer and Telephony Limited —Park West, County Dublin
- €45,000–€70,000 a year
- Overtime
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
Senior Regional Environmental Manager – EMEA, AWS Environmental
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Communication skills
Enterprise Risk Manager
Waystone —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Finance
- Analysis skills
Quick apply
3d
Platform Owner - Public Cloud
Primark —Dublin, County Dublin
- Azure
- Leadership
Asset Management Utilities Engineering Technician(Plumber)
DAA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Plumbing
- No degree
Strategic Technology Partner Manager
Primark —Dublin, County Dublin
- Research
- Analysis skills
- IT
Audit Manager II - Financial Crimes
TD Bank —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Leadership
- Annual leave

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Customer Account Specialist, Customer Operations

Analog Devices -
Dublin, County Dublin

Apply Now

Job details

Full-time
1 day ago

Qualifications

Microsoft Excel
QlikView
Microsoft Office
Presentation skills
Bachelor's degree
Communication skills
Time management

Full job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

At Analog Devices, Inc. we know it’s our great people who make us a great company, and our Customer Operations team is no exception. We are a group of positive, hard-working, customer-centric employees who represent our company in a positive light when working on the front line with our customers. Want to join a fun team with smart people who make a difference every day? If so, you’ve found the right organization!

The Customer Account Specialist partners with the Sales Team adding value to the FSE mission and enhancing the customer experience. The CAS will drive ADI’s go-to-market strategy focused on enabling customer success on ADI’s most strategic accounts. The CAS will proactively manage all aspects of assigned customer's demand stream with ADI. This includes sales support, customer interface, pricing and contracts, sales forecasting, supply and demand optimization, and project management. The CAS will also work with Planning, Manufacturing, Business Units, and the Global Supply Partners to communicate requirements and expectations for assigned accounts. This role is fast paced, exciting, and challenging. The perfect candidate will be professional, agile, and able to make an impact out of the gate.

Additional role specifics:

The CAS continually monitors revenue, backlog, forecasts, and performance to plan. This person understands customer programs that drive revenue and ensures all backend systems are aligned to support anticipated demand. The CAS collaborates closely with Global Ops, Planning, and the Sales Team on a day-to-day basis and is a point of escalation for both the internal and external customers.

The CAS should function as an advisor to the team adding input to help resolve problems and/or achieve goals. The CAS works pro-actively to be in front of situations and notify appropriate teams ahead of issues as well as providing solutions to problems. The CAS should have excellent presentation skills being able to lead customer meetings via phone, virtually, and in person.

The CAS manages all pricing needs of the customers providing quotations, managing pricing contracts, and coordinating worldwide. This includes being a focal point for contract negotiations coordinating with the contract center, providing input, and participating in negotiations. The CAS will also manage Forecasting Revenue, Unit Forecasting (CFIT), Split / DAR Management, MSD/PRT+, Sampling, Demand Monitoring (QlikView / Drop off reports, etc.)

You’ll also have the opportunity to collaborate with internal partners to support ADI’s customer base. Internal partners include:

Sales - track new design opportunities and project ramps

Business Units - review end customer product life cycles to understand business environments

Demand Planning – share and consult on customer forecast data

Quality Assurance - coordinate product changes and applications support

Social & Environmental Management Teams - align customer requirements with ADI policies

Supply Chain Management - analyze and understand supply position at each stage of production

Legal - review and negotiate customer supply agreements

Minimum Qualifications:

Service-oriented individual with a four-year Bachelor's degree

Highly organized and detail-oriented with outstanding follow-through skills

Must have outstanding written and oral communication skills and presentation skills

Ability to work collaboratively as well as independently

Ability to perform with poise under tight deadlines and shifting priorities, as well as ability to understand independently what those priorities should be

Excellent MS Office skills, especially Excel

Self-motivated and disciplined, with a strong sense of ownership and the ability to execute tasks with minimal supervision

Excellent time management capability

Strong problem-solving and critical thinking capability

Quick learner and willing to take on challenges

Potential travel (10%)

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

Apply Now

Refine Your Search

escalation specialists jobs in dublin, d

Customer Account Specialist, Customer Operations

Finance Treasury Specialist ( fixed term contract )

Software Engineer – Support & Operations

Program Manager, Poland - Trust & Safety

Specialist II, Risk

HR Business Partner

Senior Network Development Engineer, GCNA

Business Applications Manager

Real Estate Development Mgr Data Center Supply Solutions (EMEA)

Accounts Payable Team Lead (Maternity Leave Cover)

Retail Finance Systems SME

Technical Interfacing Lead

Finance Manager – Op Ex

Senior Network Engineer

Senior Regional Environmental Manager – EMEA, AWS Environmental

Enterprise Risk Manager

Platform Owner - Public Cloud

Asset Management Utilities Engineering Technician(Plumber)

Strategic Technology Partner Manager

Audit Manager II - Financial Crimes

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