Find customer service representative Jobs in dublin, d

Customer Care Representative
Boluda Lines Ireland Limited —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- Spanish
- English
- Microsoft Office
Quick apply
Customer Service Agent – Travel Insurance
Cover-More —Blanchardstown, County Dublin
- Weekend availability
- Sales
- Customer service
- SharePoint
Quick apply
2h
CSR Ultrasound (Part-time)
Beacon Hospital —Dublin, County Dublin
- Full-time
- Bachelor's degree
Quick apply
German Customer Service and Sales Officer in Malta
Next Job Abroad —Dublin, County Dublin
- €23,000–€28,000 a year
- Full-time
- Microsoft Excel
- Sales
- English
- Life insurance
Quick apply

Related jobs to explore

Based on your search for customer service representative

Sales Representative - Dublin
Butternut Box —Dublin, County Dublin
5 additional, paid 'paws' days off per year dedicated to your learning, development or personal wellbeing. Any travel outside of 1 hour, mileage will be paid.
From €85,000 a year
8d
Aircraft Appearance Operative
Sky Handling Partner —Dublin, County Dublin
In addition to performing your duties, you’ll maintain open lines of communication with your supervisor and colleagues, ensuring that any issues are addressed…
€14.74–€14.94 an hour
Quick apply

I want to receive the latest job alerts for customer service representative in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near dublin, d

Customer Service Representative jobs in Dublin, County Dublin

Customer Support Representative jobs in Dublin, County Dublin

Customer Service Representative jobs in Blackpool, County Cork

Customer Service jobs in Drogheda, County Louth

Customer Service Representative jobs in Athlone, County Westmeath

Service Engineer jobs in Tallaght, County Dublin

Customer Service Representative jobs in Limerick, County Limerick

Customer Service Representative jobs in Lucan, County Dublin

Customer Service Representative jobs in Castletroy, County Limerick

Customer Service jobs in Port Laoise, County Laois

Customer Service Representative jobs in Cork, County Cork

Arabic Customer Service jobs in Dublin, County Dublin

Customer Service jobs in Kilkenny, County Kilkenny

Customer Support Representative jobs in Kilcoole, County Wicklow

Sales Representative jobs in Limerick, County Limerick

Support Pharmacist jobs in Dublin, County Dublin

It Support Hospitals jobs in Dublin, County Dublin

Customer Support Representative jobs in Limerick, County Limerick

Customer Service Representative jobs in County Dublin

Customer Service Representative jobs in Drogheda, County Louth

Customer Care Representative

Boluda Lines Ireland Limited
Dublin, County Dublin

Quick apply

Job details

Full-time
€30,000–€35,000 a year

Qualifications

Spanish
English
Microsoft Office
Continuous improvement
IT
Freight
Root cause analysis
Communication skills

Full job description

Customer Care Advisor

ABOUT US

Boluda Corporación Marítima was founded in 1837, with the establishment of la Naviera Fos.

In 1920, Vicente Boluda Marí founded the tugboat company Vicente Boluda in the port of Valencia, that took over other Spanish ports under the control of his son, Vicente Boluda Crespo. In 1982, Vicente Boluda Fos took over the company, with the firm intent of the internationalization and diversification of the enterprise’s activities. Thus, he converted it into Boluda Corporación Marítima, a leading company in maritime services with a presence throughout Europe, the African Westcoast, Cape Verde, Latin America and the Indian Ocean.

Organised into two strategic divisions: Boluda Towage (towing service) and Boluda Shipping (sea/land transport and port logistics).

JOB DESCRIPTION

Collaborating closely with the Customer Care Team to provide outstanding customer service.
Coordinating with internal stakeholders to exceed service level targets and develop solutions that align with both customer needs and Boluda Lines' business objectives.
Participating in initiatives to drive improvements and identify cross-selling opportunities for Boluda Shipping' products and services.

MAIN RESPONSIBILITIES

· Provide exceptional customer service to all Boluda Shipping customers via telephone and email.

· Achieve customer satisfaction by meeting customer-specific key performance indicators (KPIs) targets.

· Oversee the entire Export and Import lifecycle using in-house systems.

· Serve as the central point for handling exceptions, special customer demands, unexpected shipment disruptions, issues, and complaints, offering appropriate solutions within committed timelines.

· Coordinate with internal teams, management, and overseas offices to ensure timely resolution.

· Facilitate communication among different teams

· Support continuous improvement of processes and procedures within the Import/Export department and suggest ideas for organizational enhancements.

· Address customer complaints professionally and contribute to root cause analysis and continuous improvement.

KNOWLEDGE, SKILLS AND EXPERIENCE

· Professional and confident demeanour on the telephone

· High resilience and the ability to juggle multiple priorities in a dynamic, customer-focused setting

· Proficiency in establishing and managing effective relationships with a variety of stakeholders, including colleagues, internal teams, and customers

· Excellent analytical and data management abilities, with a strong attention to detail

· Outstanding written and verbal communication skills

· Strong IT proficiency, with proven experience in working with in-house systems, CRMs, and MS Office packages

· Minimum 1 Years Experience in the Shipping, Freight Forwarding, Airfreight or Logistics sector

Boluda Corporation Maritima is proud to define itself as a family business built on strong values.

Professionality
Honesty
Flexibility
Innovation
Transparency
Teamwork
Efficiency in operations
Orientation towards clients
Excellence in service
Respect and courtesy

Boluda Corporación Marítima honours, supports, and values diversity in every form. We are dedicated to preventing discrimination and ensuring equal opportunities for all our employees.

Become a part of our team and uncover endless opportunities!

To apply for this exciting opportunity, please send your CV along with a covering letter detailing your experience, Salary expectation and explaining why you want to work with us

www.boluda.com.es

Job Type: Full-time

Pay: €30,000.00-€35,000.00 per year

Ability to commute/relocate:

Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

Ireland (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in dublin, d

Customer Care Representative

Customer Service Agent – Travel Insurance

CSR Ultrasound (Part-time)

German Customer Service and Sales Officer in Malta

Related jobs to explore

I want to receive the latest job alerts for customer service representative in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected