Find Customer service representative us Jobs in Dublin, D

Customer Care Representative
Boluda Lines Ireland Limited —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- Spanish
- English
- Microsoft Office
Quick apply
Concierge - Part-Time
Air Canada —Dublin, County Dublin
- Full-time
- Microsoft Excel
2h
HR Business Partner
Expleo —Dublin, County Dublin
- Management
- Customer service
- Master's degree
Principal Biostatistician (Biomarker Analyst -EMEA and US BASED)
サイネオス・ヘルス —Dublin, County Dublin
- English
- Communication skills
Staff Site Reliability Engineer
Replit —Dublin, County Dublin
- Full-time
- Remote
- Mentoring
- Communication skills
- Python
- Life insurance
14d
Mid-Market Account Executive (Polish Market)
Revolut —Dublin, County Dublin
- €9,500–€14,600 a month
- Full-time
- Remote
- Sales
- Salesforce
- English
Senior Manager, Medical Information
Novartis —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Senior Manager Service Architect
PwC —Dublin, County Dublin
- Full-time
- Mentoring
- Negotiation
QA Manager & Qualified Person (QP)
RxSource —Dublin, County Dublin
- Engineering
- Bachelor's degree
- No degree
Contracts Manager
KCC Group —Ballymount, County Dublin
- Customer service
- Organisational skills
- Leadership
Associate – Asset Management
Hines —DUBLIN 2, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Mid-Market Account Executive (Greek Market)
Revolut —Dublin, County Dublin
- €9,500–€14,600 a month
- Full-time
- Remote
- Sales
- Salesforce
- English
Conference & Banqueting Manager
Fitzpatrick Castle hotel —Killiney, County Dublin
- Full-time
Quick apply
Business Development Manager
DSV —Dublin, County Dublin
- Full-time
- Management
- Sales
- Business development
- Annual leave
Strategy Planning and Market Intelligence Manager
Centrica —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
3d
Catering Assistant
BaxterStorey IRL —Blanchardstown, County Dublin
- €14.50 an hour
- Full-time
- No degree
- Employee assistance program
Quick apply
Risk & Regulatory - Senior Associate
PwC —Dublin, County Dublin
- Full-time
- Management
- Organisational skills
- Business
Mechanical Stress Engineer
Boeing —Dublin, County Dublin
- Bachelor's degree
- No degree
1d
Medical Information Specialist - (Italian & English Speaking)
EVERSANA —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Senior Manager, Information Security
eBay Inc. —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Product management
14d

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Customer Care Representative

Boluda Lines Ireland Limited
Dublin, County Dublin

Quick apply

Job details

Full-time
€30,000–€35,000 a year

Qualifications

Spanish
English
Microsoft Office
Continuous improvement
IT
Freight
Root cause analysis
Communication skills

Full job description

Customer Care Advisor

ABOUT US

Boluda Corporación Marítima was founded in 1837, with the establishment of la Naviera Fos.

In 1920, Vicente Boluda Marí founded the tugboat company Vicente Boluda in the port of Valencia, that took over other Spanish ports under the control of his son, Vicente Boluda Crespo. In 1982, Vicente Boluda Fos took over the company, with the firm intent of the internationalization and diversification of the enterprise’s activities. Thus, he converted it into Boluda Corporación Marítima, a leading company in maritime services with a presence throughout Europe, the African Westcoast, Cape Verde, Latin America and the Indian Ocean.

Organised into two strategic divisions: Boluda Towage (towing service) and Boluda Shipping (sea/land transport and port logistics).

JOB DESCRIPTION

Collaborating closely with the Customer Care Team to provide outstanding customer service.
Coordinating with internal stakeholders to exceed service level targets and develop solutions that align with both customer needs and Boluda Lines' business objectives.
Participating in initiatives to drive improvements and identify cross-selling opportunities for Boluda Shipping' products and services.

MAIN RESPONSIBILITIES

· Provide exceptional customer service to all Boluda Shipping customers via telephone and email.

· Achieve customer satisfaction by meeting customer-specific key performance indicators (KPIs) targets.

· Oversee the entire Export and Import lifecycle using in-house systems.

· Serve as the central point for handling exceptions, special customer demands, unexpected shipment disruptions, issues, and complaints, offering appropriate solutions within committed timelines.

· Coordinate with internal teams, management, and overseas offices to ensure timely resolution.

· Facilitate communication among different teams

· Support continuous improvement of processes and procedures within the Import/Export department and suggest ideas for organizational enhancements.

· Address customer complaints professionally and contribute to root cause analysis and continuous improvement.

KNOWLEDGE, SKILLS AND EXPERIENCE

· Professional and confident demeanour on the telephone

· High resilience and the ability to juggle multiple priorities in a dynamic, customer-focused setting

· Proficiency in establishing and managing effective relationships with a variety of stakeholders, including colleagues, internal teams, and customers

· Excellent analytical and data management abilities, with a strong attention to detail

· Outstanding written and verbal communication skills

· Strong IT proficiency, with proven experience in working with in-house systems, CRMs, and MS Office packages

· Minimum 1 Years Experience in the Shipping, Freight Forwarding, Airfreight or Logistics sector

Boluda Corporation Maritima is proud to define itself as a family business built on strong values.

Professionality
Honesty
Flexibility
Innovation
Transparency
Teamwork
Efficiency in operations
Orientation towards clients
Excellence in service
Respect and courtesy

Boluda Corporación Marítima honours, supports, and values diversity in every form. We are dedicated to preventing discrimination and ensuring equal opportunities for all our employees.

Become a part of our team and uncover endless opportunities!

To apply for this exciting opportunity, please send your CV along with a covering letter detailing your experience, Salary expectation and explaining why you want to work with us

www.boluda.com.es

Job Type: Full-time

Pay: €30,000.00-€35,000.00 per year

Ability to commute/relocate:

Dublin, County Dublin: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

Ireland (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative us jobs in dublin, d

Customer Care Representative

Concierge - Part-Time

HR Business Partner

Principal Biostatistician (Biomarker Analyst -EMEA and US BASED)

Staff Site Reliability Engineer

Mid-Market Account Executive (Polish Market)

Senior Manager, Medical Information

Senior Manager Service Architect

QA Manager & Qualified Person (QP)

Contracts Manager

Associate – Asset Management

Mid-Market Account Executive (Greek Market)

Conference & Banqueting Manager

Business Development Manager

Strategy Planning and Market Intelligence Manager

Catering Assistant

Risk & Regulatory - Senior Associate

Mechanical Stress Engineer

Medical Information Specialist - (Italian & English Speaking)

Senior Manager, Information Security

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