Job Title: Digital Learning Designer
Reports to: Learning Manager
Terms: Permanent, Hybrid
Location: Dublin, Ireland
Salary: Global Band 5 €47,539 - €52,821
About Concern: Established in 1968, Concern Worldwide is an international, humanitarian, non-governmental organisation dedicated to the elimination of extreme poverty and the reduction of human suffering, primarily in fragile countries.
Our Vision is a world wall people live in peace and prosperity and are treated equally, with dignity and respect. Informed by the priorities of affected communities, we go wthe needs are greatest, and work to save lives, protect and develop livelihoods, support recovery and build long-term resilience
To advance our mission and ensure high quality‑quality, impactful work, we are guided by our core values and a culture committed to inclusion, compassion, and humanity. Inspired by our founders and our long history of effective programming, these values reflect both who we are and how we address extreme poverty in the world’s most fragile contexts.
We are dedicated to fostering a workplace weveryone feels valued and supported to succeed and contribute to our mission.
Role Purpose: The Digital Learning Designer is responsible for designing, developing, and maintaining high-quality e-learning modules using Articulate Storyline and Rise, alongside blended learning solutions, that support staff capability, learning and development, compliance, and wider organisational priorities.
Reporting into the Learning Manager, this role will work closely with subject matter experts and managers across the global organisation to translate learning needs into practical, engaging and accessible content.
The postholder will play an important role in strengthening Concern’s digital learning offer and helping to ensure that learning is relevant, inclusive, accessible and aligned with organisational priorities.
Responsibilities:
- Design, develop, and maintain engaging e-learning modules and digital learning resources using Articulate Storyline and Rise.
- Translate technical subject matter into user-friendly learning content aligned with adult learning principles.
- Develop accessible blended learning solutions, including e-learning, live virtual sessions, self-directed resources, videos, guides, and facilitator toolkits.
- Adapt and design face-to-face training content for effective digital and hybrid delivery.
- Guide internal facilitators and regional focal points in the use of learning materials and digital resources.
- Work with the Learning Manager to identify digital learning needs and translate these into structured learning objectives, content outlines and learning pathways.
- Advise subject matter experts to review content, select appropriate learning methods and design learning materials.
- Upload, organise, test and maintain content on the Learning Management System (LMS), ensuring it is accessible, inclusive and aligned with organisational strategic priorities.
- Monitor completion data, learner feedback and course usage to support continuous improvement.
Troubleshoot basic learner and content issues, escalating technical problems w- required.
- Accept, advance and pursue any new objectives or responsibilities that may be assigned by the Learning Manager.
- All staff are responsible for upholding and promoting Concern’s values, including our workplace equality, diversity and inclusion, and safeguarding values.
- All staff are required to participate and contribute as necessary towards Concern’s emergency response as and when required.
Role Holder Requirements:
- Experience designing and developing digital learning or e-learning content or digital learning content
- Strong knowledge of adult learning principles and low-bandwidth learning design.
- Experience of working with a Learning Management System (LMS) and Articulate Storyline/Rise
- Experience working with subject matter experts to translate complex information into clear and effective learning content.
- Experience working with culturally diverse audiences.
- Previous INGO experience is desirable.
- Exposure to use of AI tools in content design would be desirable
Competencies:
Candidates are expected to demonstrate abilities in the following priority competency areas (highlight 3-4 competencies in bold as appropriate):
Planning and decision-making
Creativity and innovation
Communication and working with others
Influence, advocacy and networking
We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date.
If you have any concerns about our recruitment process and need particular assistance - for example if you have a disability e.g. a hearing impairment - please let us know and we will do our best to respond to your needs.
Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.
Important information:
Concern has an organisational Code of Conduct supported by three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible. These have been designed to ensure the highest level of protection for everyone the organization engages through its work.
The policies set out the behaviours and responsibilities that Concern staff, and all its representatives (including consultants, contractors, sub-contractors, suppliers, partners, visitors, ambassadors and Board members) are expected to uphold. They also articulate Concern’s commitment to safeguarding and protecting adults and children from harm in all aspects of our work. We will tfore do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking.
In this context, all staff and representatives of Concern have a responsibility to uphold the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.
Your Personal Data:
During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
For additional information please consult our web site or contact the Human Resource Division in our Head Office.
You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy
Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.
Your Personal Data
During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements wby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List).
Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment.
By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists
In certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them - so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes.
For additional information please consult our web site or contact the Human Resource Division in our Head Office.
You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy
Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.
