Find Senior customer service Jobs in County Cork

Regional Lead - Reseller Operations
Apple —Cork, County Cork
- Analysis skills
- Presentation skills
- Bachelor's degree
Audit Manager - PM, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- Microsoft Excel
- Computer Science
- SQL
Property and Project Administrator
OCS Group —Cork, County Cork
- €42,000 a year
- Remote
- Microsoft Office
- Administrative experience
- Budgeting
Quick apply
Assistant Administration Services Manager - Clerical Grade VI (Temp)
Mercy University Hospital —Cork, County Cork
- €58,477–€71,442 a year
- Part-time
- Acute care
- Microsoft Excel
- Rehabilitation centre
- Annual leave
Quick apply
4d
Bathroom & Tile Retail Sales Advisor- FULL TIME
Deluxe Bathrooms & Tiling Solutions —Cork, County Cork
- €35,000–€50,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
Finance Manager, Global Finance Transformation
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- Microsoft Excel
- ERP systems
- English
Senior Material Planner
PSC Biotech —Cork, County Cork
- Master's degree
- Project management
- No degree
Veterinary Nurse - Ireland (2236)
The Donkey Sanctuary —Liscarroll, County Cork
- €22,030 a year
- Part-time
- English
- Leaving certificate
- Bachelor's degree
- Free parking
- Employee assistance program
Quick apply
14d
EMEIA BPR Business Operations Lead - 23 month
Apple —Cork, County Cork
- ERP systems
- Analysis skills
- Computer skills
Supply Chain Manager
MM Group —Cork, County Cork
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
- Free parking
Operations Manager
Catalyx —Cork, County Cork
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Office Administrator
Hollycare Health and Disability Services —Cork, County Cork
- From €15 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexitime
- Employee assistance program
Quick apply
13h
Deli Assistant Manager
O'Brien's Service Station, Bishopstown —Bishopstown, County Cork
- €16–€17 an hour
- Full-time
- Management
- Supervising experience
- Bakery
- Store discount
Quick apply
Senior Service Advisor
Johnson & Perrott Motor Group —Douglas, County Cork
- Full-time
- Employee assistance program
- Referral programme
Quick apply
13d
Warehouse Supervisor
Independent Express Cargo —Little Island, County Cork
- Full-time
- Forklift
- Supervising experience
- Continuous improvement
- Employee assistance program
Quick apply
Sr. Site Reliability Administrator | Cork
OpenText —Cork, County Cork
- Azure
- Java
- AWS
8d
Manager - Delivery Execution Management
Apple —Cork, County Cork
- Mentoring
- Business
- Leadership
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
Financial Planning & Analysis Specialist
Itron —Cork, County Cork
- €60,000–€70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Regional Lead - Reseller Operations

Apple -
Cork, County Cork

Apply Now

Job details

Qualifications

Logistics
Analysis skills
Presentation skills
Bachelor's degree
Forecasting
Organisational skills
Apple Keynote
Leadership
Communication skills

Full job description

Every day, incredible things happen at Apple. What will you make happen? At Apple, fresh ideas quickly turn into groundbreaking products, services, and customer experiences. Bring your passion and dedication, and there’s no limit to what you could achieve.
Apple is looking for a collaborative, experienced, and highly motivated Senior Manager to lead our Reseller Operations team. This is an exciting opportunity to grow a team and build the operational capabilities needed to support Apple's diverse markets across the region. If you are passionate about leading and inspiring others, fostering cross-functional partnerships, and driving continuous innovation in supply chain execution and product fulfilment, we would love to hear from you!

Description
In this role, you will act as the voice of our Channel partners and Sales teams within EMEIA Operations, ensuring that regional priorities are clearly understood and actioned. You will embrace the unique opportunities of diverse markets, partnering closely with the Channel Sales team to develop and support key sales goals for both direct and indirect Resellers. Operating in a highly collaborative matrix environment, you will drive alignment across Sales, Sales Finance, and Worldwide Reseller Operations to ensure we consistently show up for our partners as “One Apple.”","responsibilities":"Team Leadership: Lead, mentor, and empower a high-performing team to adapt to Apple’s evolving business needs. Continuously champion improvements in processes, tools, and systems.
Partner Engagement: Take a customer-focused approach to understand diverse regional markets. Actively listen, learn, and translate data and insights into actionable strategies that support our channel partners’ growth.
Cross-Functional Collaboration: Work closely with Sales and Sales Finance to align strategies for specific partners and countries. Share clear analytics to guide focus areas and joint action plans.
Operational Excellence: Drive a management system that ensures continuous improvement in service levels, demand planning, inventory assortment, and the digital customer experience.
New Product Introduction (NPI): Actively participate in NPI planning to ensure smooth, timely product transitions and collaborate across teams to reduce time-to-market.
Supply Demand Management (SDM): Partner closely with SDM teams to optimise weekly channel sell-through. Provide informed input to demand forecasting and collaborate on allocation strategies during times of product constraint.
Project Leadership: Identify and lead key initiatives that deliver measurable benefits in planning optimisation, customer fulfilment, sell-through maximisation, and cost savings. Collaborate with Operations & Geo Expansion Business Process Re-engineering (BPR), Sales BPR, and other teams to execute capital and non-capital projects.
Global Alignment: Act as the primary communication link with the Worldwide Reseller Operations organisation, fostering strong partnerships and sharing best practices across global regions.

Preferred Qualifications
Strategic Vision: Ability to see the ‘big picture’ and contribute to shaping the future of Apple's Operations capabilities, with a continuous improvement focus.
Problem Solving: A proactive, creative thinker who can identify practical ways to optimise the supply chain, manage execution details, and implement new tools.
Communication: Exceptional listening, communication, and presentation skills (experience with Keynote is a plus), bringing positive energy to every interaction.
Analytical Skills: Strong analytical capabilities, with the ability to evaluate complex data and present clear, actionable insights to executive leadership.
Influence & Autonomy: Ability to operate autonomously and build influence across a matrix organisation. Comfortable navigating differing viewpoints and advocating confidently for strategic decisions.
Growth Mindset: A strong desire to learn, with the ability to actively seek out, accept, and integrate feedback from diverse perspectives.
Organisation: Excellent organisational skills to manage competing priorities, meet deadlines, and maintain an effective management system for the team.

Minimum Qualifications
Bachelor’s degree.
8+ years of relevant work experience in a Planning, Logistics, Retail, Finance, or Operations within a fast-paced product-driven industry.
3+ years of experience at a senior management level, with a demonstrated track record of hiring, motivating, and developing diverse teams and people managers.
Demonstrated experience in product planning, demand forecasting, inventory management, and supply chain management.

Apply Now

Refine Your Search

senior customer service jobs in county cork

Regional Lead - Reseller Operations

Audit Manager - PM, Audits and Insights

Property and Project Administrator

Assistant Administration Services Manager - Clerical Grade VI (Temp)

Bathroom & Tile Retail Sales Advisor- FULL TIME

Finance Manager, Global Finance Transformation

Senior Material Planner

Veterinary Nurse - Ireland (2236)

EMEIA BPR Business Operations Lead - 23 month

Supply Chain Manager

Operations Manager

Office Administrator

Deli Assistant Manager

Senior Service Advisor

Warehouse Supervisor

Sr. Site Reliability Administrator | Cork

Manager - Delivery Execution Management

IT Manager

Cybersecurity Engineer 2

Financial Planning & Analysis Specialist

I want to receive the latest job alerts for senior customer service in county cork

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