Find Services lead Jobs in Kilkenny, Kk

Reservations Manager – Kilkenny River Court Hotel
Kilkenny River Court Hotel —Kilkenny, County Kilkenny
- Full-time
- Hospitality
- English
- Hotel
- Referral programme
- Sick pay
Quick apply
13d
Reservations Agent - Full-time Position
Kilkenny River Court Hotel —Kilkenny, County Kilkenny
- Weekend availability
- Sales
- English
- Hotel
- Referral programme
Quick apply
14d
EHR Training Lead
UPMC —Kilkenny, County Kilkenny
- Hybrid work
- System design
- Clinic
- Bachelor's degree
- Annual leave
Research, Development and Innovation Project Delivery Section Lead Officer
South East Energy Agency —Kilkenny, County Kilkenny
- €52,000–€55,000 a year
- Engineering
- No degree
- Budgeting
Quick apply
8d
Director of Marketing
Mount Juliet Estate —Kilkenny, County Kilkenny
- €65,000–€70,000 a year
- Full-time
- Hospitality
- Budgeting
- Leadership
Quick apply
4d
Engineering Manager (Water) - REF: 2603b
Fingleton White —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
Laundry/Housekeeping Operative - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €30,500–€38,796 a year
- Customer service
- Leaving certificate
- Clinic
- Annual leave
Custody Management Services - Vice President
State Street —Kilkenny, County Kilkenny
- Full-time
- Bachelor's degree
- Communication skills
- Banking
7d
Senior Clinical Engineer - UPMC Kilkenny
UPMC —Kilkenny, County Kilkenny
- €64,640–€85,990 a year
- Microsoft Word
- Microsoft Excel
- Engineering
- Annual leave
Change Management Specialist - EHR Implementation
UPMC —Kilkenny, County Kilkenny
- Clinic
- Bachelor's degree
- Business
- Annual leave
20h
Surveillance Nurse Manager III – Infection Prevention & Control
UPMC —Kilkenny, County Kilkenny
- Microsoft Excel
- Data analysis skills
- Master's degree
- Annual leave
Senior Building Services Engineer
Lawler Consulting —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- AutoCAD
- Analysis skills
- Project management
Quick apply
HR Lead (EHR Programme) - UPMC Ireland Network
UPMC —Kilkenny, County Kilkenny
- €33,000–€45,000 a year
- Clinic
- Human resources
- Recruiting
- Annual leave
1d
Clinical Nurse Facilitator - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €62,077.17–€76,158.63 a year
- Microsoft Powerpoint
- Research
- Master's degree
- Annual leave
Identity and Access Management Engineer - AVP
State Street —Kilkenny, County Kilkenny
- Full-time
- Bachelor's degree
- Communication skills
Audiologist/Hearing Aid Dispenser
Specsavers —Kilkenny, County Kilkenny
- Up to €42,000 a year
- Weekend availability
5d
Principal Project Engineer
Abbott Laboratories —Kilkenny, County Kilkenny
- Full-time
- Management
- Engineering
- Analysis skills
Mechanical Design Lead
Veolia —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Project Engineer
Veolia —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Mechanical Project Engineer
Lawler Consulting —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Plumbing
- HVAC
- Communication skills
- Annual leave
Quick apply

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Reservations Manager – Kilkenny River Court Hotel

Kilkenny River Court Hotel -
Kilkenny, County Kilkenny

Quick apply

Job details

Permanent | Full-time
13 days ago

Benefits

Bike to work scheme
On-site gym
Referral programme
Sick pay
On-site parking

Qualifications

Hospitality
English
Supervising experience
Organisational skills
Business
Communication skills

Full job description

We have a fantastic opportunity for an experienced Reservations Manager to join our team at the Kilkenny River Court Hotel.

This is an exciting opportunity for a motivated hospitality professional with strong reservations experience who is ready to take the next step in their career within Neville Hotels, a growing Irish hotel group with a portfolio of leading 4 and 5-star properties.

The Role:

The successful candidate will oversee the day-to-day operation of the Reservations Department, ensuring all enquiries, bookings, groups and guest interactions are managed in a professional and efficient manner.
Working closely with the hotel management team and Group Revenue Manager, the Reservations Manager will play a key role in maximising revenue opportunities, driving conversion, developing the reservations team and ensuring exceptional guest service standards.

Key Duties & Responsibilities:

Manage and supervise all aspects of the Reservations Department.
Lead, support and develop the reservations team through ongoing coaching and training.
Answer and oversee incoming calls and emails from guests, corporate clients, tour operators, and travel agents, ensuring all are handled promptly and professionally.
Ensure all reservations are accepted, recorded and confirmed accurately in accordance with company procedures.
Maintain excellent standards of telephone and email communication in line with Neville Hotels brand standards and SOPs.
Manage group enquiries, rooming lists and contracts while ensuring company policies and cancellation procedures are followed.
Work closely with the Group Revenue Manager to maximise revenue opportunities, occupancy and rate performance.
Monitor competitor activity, market trends, pricing, seasonality and business mix, sharing insights with the leadership team.
Ensure accurate and complete entries within the Hotsoft property management system.
Identify opportunities to upsell hotel facilities and maximise guest spend.
Build strong relationships with the Front Office, Sales, Revenue and Operations teams.
Convert enquiries into confirmed business and communicate potential sales opportunities.
Resolve guest queries and complaints in a professional manner, ensuring guest satisfaction at all times.
Complete additional duties as required to meet the needs of the business.

Experience/Qualifications:

Previous reservations experience within a 4-star or 5-star hotel environment.
Previous supervisory or management experience is desirable.
A positive, friendly, can-do attitude.
Fluent English, both written and spoken.
Excellent customer care and communication skills.
Strong organisational skills with excellent attention to detail.
Ability to prioritise and manage a busy workload.
Experience using Hotsoft Property Management System is desirable.
Knowledge of third-party websites, online travel agents and distribution channels is desirable.

In Return We Offer Excellent Employee Benefits Including:

Management sick pay scheme. T&C's apply.
Health Insurance contribution of €500 per annum.
€300 per annum upskilling allowance via linked-in learning.
Management Suit contribution of €300 per person. T&C's apply.
One Complimentary Individual or Family Stay in any NH property for 2 Nights B/B per annum.
Hotel B&B Discounts across the group.
20% Discount on Bar & Restaurant Food in a sister property.
On-site Gym & One free Fitness Assessment.
Promotion of bike to work scheme and other commuting to work incentives.
Meals during shifts and free onsite tea/coffee.
Opportunities for Career Progression.
Employee Recognition
Employee Referral Bonus (€140-€300)
Education & Training Assistance
Onsite Carpark

Important Information:

All applicants must be eligible to live and work in Ireland full time. You will be asked to provide documented evidence of eligibility.

Quick apply

Refine Your Search

services lead jobs in kilkenny, kk

Reservations Manager – Kilkenny River Court Hotel

Reservations Agent - Full-time Position

EHR Training Lead

Research, Development and Innovation Project Delivery Section Lead Officer

Director of Marketing

Engineering Manager (Water) - REF: 2603b

Laundry/Housekeeping Operative - UPMC Aut Even Hospital, Kilkenny

Custody Management Services - Vice President

Senior Clinical Engineer - UPMC Kilkenny

Change Management Specialist - EHR Implementation

Surveillance Nurse Manager III – Infection Prevention & Control

Senior Building Services Engineer

HR Lead (EHR Programme) - UPMC Ireland Network

Clinical Nurse Facilitator - UPMC Aut Even Hospital, Kilkenny

Identity and Access Management Engineer - AVP

Audiologist/Hearing Aid Dispenser

Principal Project Engineer

Mechanical Design Lead

Project Engineer

Senior Mechanical Project Engineer

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