Find Information technology manager Jobs in County Cork

Technical Writer (IS&T Knowledge and Training)
Apple —Cork, County Cork
- Computer Science
- Software troubleshooting
- English
23h
Finance Manager, Global Finance Transformation
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- Microsoft Excel
- ERP systems
- English
Training Co-Ordinator ( 12 month FTC)
AbbVie —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Transmission and Distribution Opportunities
AECOM —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Material Handler Coordinator / Inventory Management Specialist
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Project Controls Coordinator
DPS Group —Cork, County Cork
- Full-time
- English
- IT
- In-person
12d
Strategy & Capabilities Manager
PepsiCo —Cork, County Cork
- Finance
- Master's degree
- Analysis skills
6d
Assistant Project Manager
EPS Group —Mallow, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- CAD
Quick apply
Business Development Manager
Irish International Trading Corporation —Cork, County Cork
- Microsoft Excel
- Sales
- ERP systems
Customer Success Agent
Lanas Healthcare Technology Ltd —County Cork
- Patient care
- Communication skills
- Annual leave
- Work from home
Quick apply
11d
Sr. Contracts Administrator | Cork
OpenText —Cork, County Cork
- Sales
- Microsoft Office
- Analysis skills
6d
Manager, Credit & Collections
Proofpoint —Cork, County Cork
- Full-time
- ERP systems
- Finance
- Bachelor's degree
APE Compliance Manager, Compliance Manager, Amazon Payments Europe S.C.A.
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- Leadership
12d
Senior Project Scheduler
PSC Biotech —Cork, County Cork
- Full-time
- No degree
- Communication skills
International Software Quality Engineer with Spanish Latin American
LocalEyes —Cork, County Cork
- Monday to Friday
- Spanish
- Computer Science
- English
- Free parking
Quick apply
Onsite associate, Inventory Services
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Lead Engineer - Team Lead Cork office (m/f/d)
ATS Automation Tooling Systems Inc. —Cork, County Cork
- Computer Science
- Engineering
- Bachelor's degree
Intermediate HSQE Advisor: Munster
Glanua —Macroom, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
Recruiting Coordinator, HR Operations
McKesson —Cork, County Cork
- €38,300–€63,800 a year
- Microsoft Excel
- Customer service
- English
11d
Major Capital Programme Contract Director
AECOM —Cork, County Cork
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree

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Technical Writer (IS&T Knowledge and Training)

Apple -
Cork, County Cork

Apply Now

Job details

23 hours ago

Qualifications

Jira
Drupal
Computer Science
Software troubleshooting
Content management systems
iOS
Git
English
Master's degree
Bachelor's degree
Confluence
Technical writing
Mac OS
AI
Apple Keynote

Full job description

At Apple, great ideas can come from anywhere, and our dedicated internal teams are at the heart of our innovation. The Information Systems & Technology (IS&T) organization is the backbone of Apple's business, and the IS&T Knowledge and Training (K&T) team is committed to enabling our global workforce. We accomplish this by offering high-quality, collaboratively developed learning experiences and knowledge resources that equip the Apple workforce with the knowledge and skills to do their life's best work, better.

Employee Experience and Productivity (EEP) is part of IS&T and delivers some of the most widely used communication and productivity technology and services across Apple - from tools that enable collaboration to the support teams that keep Apple's workforce running. EEP also leads user experience design and research, and manages the systems behind Apple's original content studios.

As a Knowledge and Training Technical Writer, you'll make Apple's complex internal systems and tools accessible to the people who use them every day. This dynamic role sits at the intersection of communication and technology, blending technical writing, instructional design, and copyediting skills, offering a unique opportunity to significantly impact the productivity and success of Apple's global workforce.

Description
In this role, you'll be the link between our internal technologies and the global workforce that relies on them. You'll collaborate with cross-functional partners, engineering teams, and leaders to identify training requirements, define documentation objectives, and align deliverables with business and product priorities for supported tools. You'll get up to speed quickly on new tools and translate their complexity into clear, engaging content for diverse internal audiences. You'll juggle multiple documentation initiatives at once, hold the quality bar, and build alignment across stakeholders when priorities and opinions diverge. We value writers who have successfully worked with editors and style guides, are open to learning, embrace feedback, thrive in iteration, and understand that the best content is always a collaboration.
","responsibilities":"Partner with product managers, engineers, project managers, and UX/UI designers to understand product features and user workflows, and proactively identify documentation requirements.
Gather, weigh, and reconcile input from multiple stakeholders with differing perspectives, applying editorial judgment to keep content focused on the end user.
Contribute to documentation and content strategies; design, write, and maintain a range of user-facing documentation, including setup and user guides, how-to articles, troubleshooting guides, UX/UI navigation instructions, FAQs, and help content.
Draft, edit, and publish content using our content management system (CMS).
Triage, respond to, and resolve documentation tickets to address error reports, update requests, and content gaps.
Synthesize content requests and information from various sources into coherent content plans.
Simplify complex concepts; translate highly technical information into clear, concise, and engaging plain language for diverse internal audiences.
Edit and proofread documentation for accuracy, clarity, grammar, punctuation, and adherence to established style guides and brand voice.
Own the documentation lifecycle from initial planning through creation, review, publication, and ongoing maintenance.
Refine content structure and information architecture to improve readability, discoverability, and learner engagement.

Preferred Qualifications
Experience with Markdown, Git-based docs-as-code workflows, or static site generators.
Working understanding of information architecture principles and how users seek information.
Familiarity with the Apple Style Guide and The Chicago Manual of Style.
Proficiency with Apple's productivity suite (Pages, Keynote, Numbers).
Experience managing assignments with project, task, or ticketing systems such as Wrike, Asana, Jira, or HelpCentral.
Working knowledge of macOS and iOS operating systems and Apple software, including troubleshooting techniques.
Experience or genuine curiosity working with AI and GenAI tools, including using them to enhance content creation, documentation workflows, or training and development.
Experience writing for a global audience with an awareness of accessibility considerations.
A genuine passion for helping people maximize their use of technology and productivity tools.
Master's degree, specialized degrees in technical communication, or certifications in technical writing are a plus.

Minimum Qualifications
Bachelor's degree in Technical Communication, English, Journalism, Computer Science, or a related field, or equivalent practical work experience.
Experience as a Technical Writer, ideally in a technical environment with exposure to internal-facing tools, enterprise software, or developer documentation.
Demonstrated experience producing user-facing documentation such as user guides, how-to articles, troubleshooting guides, or knowledge base content.
Writing samples or portfolio demonstrating recent technical documentation work (e.g., user guides, how-to articles, knowledge base content).
Experience using a content management system or documentation platform (such as Drupal, Confluence, Markdown-based tooling, or similar).

Apply Now

Refine Your Search

information technology manager jobs in county cork

Technical Writer (IS&T Knowledge and Training)

Finance Manager, Global Finance Transformation

Training Co-Ordinator ( 12 month FTC)

Transmission and Distribution Opportunities

Material Handler Coordinator / Inventory Management Specialist

Project Controls Coordinator

Strategy & Capabilities Manager

Assistant Project Manager

Business Development Manager

Customer Success Agent

Sr. Contracts Administrator | Cork

Manager, Credit & Collections

APE Compliance Manager, Compliance Manager, Amazon Payments Europe S.C.A.

Senior Project Scheduler

International Software Quality Engineer with Spanish Latin American

Onsite associate, Inventory Services

Lead Engineer - Team Lead Cork office (m/f/d)

Intermediate HSQE Advisor: Munster

Recruiting Coordinator, HR Operations

Major Capital Programme Contract Director

I want to receive the latest job alerts for information technology manager in county cork

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