Find Software development manage Jobs in Cork, C

Manager, Support Engineering
Wiz, Inc. —Cork, County Cork
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
7d
Billing Manager III
One Identity —Cork, County Cork
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Senior Commercial Energy Consultant AEI
AEI —Carrigaline, County Cork
- Full-time
- Sales
- Microsoft Office
- No degree
- Annual leave
- Employee assistance program
Quick apply
Lab Automation Engineer
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- System design
Quick apply
Senior Civil Engineer
Ayesa —Cork, County Cork
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Associate - Marine & Coastal
Ayesa —Cork, County Cork
- Full-time
- Hybrid work
- Master's degree
- Business development
- Project management
- Annual leave
- Employee assistance program
Quick apply
Senior AI Engineer
Compliance & Risks —Cork, County Cork
- Full-time
- Remote
- AWS
- Communication skills
- Python
Quick apply
School Bursar/ Accounts Admin
St. Aloysius' College —Carrigtwohill, County Cork
- €15,000–€24,700 a year
- Part-time
- Google Suite
- Microsoft Excel
- Management
Quick apply
15h
Senior Engineer
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount
1d
Planning Manager
Sisk —Cork, County Cork
- Full-time
- Analysis skills
- Presentation skills
- Leadership
- Annual leave
13d
Associate Director - Mechanical
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- Master's degree
- Team management
- Leadership
- Annual leave
- Work from home
Quick apply
11d
Principal Engineer
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount
1d
MEP BIM Lead
Tetra Tech —Cork, County Cork
- Call to connect
- Project management
- Manufacturing
- Electrical Engineering
6d
Senior Planner
Sisk —Cork, County Cork
- Full-time
- IT
- Construction Management
- Communication skills
- Annual leave
BIM Lead - Munster
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- AutoCAD
- Customer service
- Engineering
- Annual leave
- Work from home
Quick apply
Senior Engineer
Sweco UK —Cork, County Cork
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount
1d
Electrical Site Engineer
Glanua —Cork, County Cork
- Full-time
- Microsoft Office
- Presentation skills
- No degree
- Annual leave
- Employee assistance program
Quick apply
Senior / Intermediate Mechanical Engineer
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- Microsoft Office
- Master's degree
- Leadership
- Annual leave
- Work from home
Quick apply
Principal Engineer
Sweco UK —Cork, County Cork
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount
1d
Associate Electrical Engineer
EDC Engineering Design Consultants LTD. —Cork, County Cork
- Overtime
- Hybrid work
- Engineering
- Microsoft Office
- Master's degree
- Annual leave
- Work from home
Quick apply
11d

I want to receive the latest job alerts for software development manage in cork, c

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software development manage jobs near cork, c

Senior Engineer jobs in Cork, County Cork

Automation Engineer jobs in Cork, County Cork

Senior Civil Engineer jobs in Cork, County Cork

Principal Software Engineer jobs in Cork, County Cork

Senior Planner jobs in Cork, County Cork

Electrical Engineer jobs in Cork, County Cork

Support Engineer jobs in Cork, County Cork

Shift Leader jobs in Cork, County Cork

Senior Event Manager jobs in Dublin, County Dublin

Senior Energy Consultant jobs in Dublin, County Dublin

Strategy Consultant jobs in Dublin, County Dublin

Senior Engineer jobs in Dublin, County Dublin

Senior Engineer jobs in Kildare, County Kildare

Senior Engineer jobs in Wexford, County Wexford

Senior Engineer jobs in Limerick, County Limerick

Process Engineer jobs in Cork, County Cork

Mechanical Engineer jobs in Limerick, County Limerick

Alarm Engineer jobs in Dublin, County Dublin

Field Service Engineer jobs in Cork, County Cork

Automation Engineer jobs in Dublin, County Dublin

Manager, Support Engineering

Wiz, Inc. -
Cork, County Cork

Quick apply

Job details

7 days ago

Qualifications

Azure
Rust (programming language)
Go
Computer Science
Kubernetes
Relational databases
Load balancing
Engineering
Google Cloud Platform
Technical support
Java
AWS
Project management
Bachelor's degree
JavaScript
REST
DNS
Cloud computing
Linux
TCP/IP
GraphQL
Python
Debugging
HTML
VPN

Full job description

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google's Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

SUMMARY

As a Senior Manager, Support Engineering, you will be a part of a global team responsible for providing outstanding technical support experience. In this role, you will lead a team of highly technical Solutions Support Engineers providing world class support on Wiz products and solutions.

Our customer facing engineers resolve complex technical issues ranging from platform connectivity across customer cloud infrastructure, to multi-dimensional correlational querying of actionable context created and stored in the graph, to lightweight agents deployed on Linux hosts and in Kubernetes clusters to provide real-time visibility and monitoring.

You will develop a team of subject matter experts and help enable them to manage and solve complex technical escalations, answer and document questions from the field, create tools and automations to help scale our support offering, and work closely with our Product Management and Engineering teams to ensure an excellent customer experience with new and existing products and features.

WHAT YOU'LL DO

Manage, develop, coach and mentor a team of Solutions Support Engineers, who are responsible for resolving complex technical issues and providing a "WOW" technical customer support experience within the Wiz product
Act as the owner for your team's accountability and performance - partnering closely with upper management to facilitate performance reviews, performance plans, and any employee relations issues for your direct reports
Guide the team through technical training and additional learning and development needs. Ensure successful training and onboarding of new hires
Drive projects or initiatives to improve team productivity, process or procedure
Participate in incident and escalation retrospectives and reduce the number of escalations over time. Provide escalation insights, trends, drivers, and statistics to support leadership
Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary
Design and implement solutions that scale the support offering through automations
Coordinate with Technical Account Managers to address any technical issues impacting a customer's success
Achieve team goals for technical articles or knowledge base including both internal and customer-facing to ensure a better customer support experience
Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business
The right person will be highly technical, analytical, and have experience managing technical teams. In addition, this person will have a record of driving projects to improve support-related processes and the technical support experience and be passionate about the growth and success of Wiz customers

WHAT YOU'LL BRING

Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or the equivalent industry experience and certifications
5+ years of experience in managing support engineering teams in high-paced operations environment for a highly technical suite of products
7+ years of hands-on, technical experience in customer support, technical support, system administration, software development, devops, or site reliability
A minimum of 3+ year experience with Cloud technologies (Azure, AWS, GCP)
Experience in reading or debugging code in one language. Examples would include: Java, Python, Shell, JavaScript, Rust, Go
Proficiency with command-line tools and Linux operating system environments
Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring and logging, as well as local and cloud storage
Familiar with security frameworks or tools
Excellent organizational and project management skills
Fast learner, natural curiosity, and love of technology

NICE TO HAVE

Familiar with REST API's or GraphQL
Knowledge of basic web technologies (e.g., HTTP, HTML, DNS)
Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing)
Understanding of graph, relational, and non-relational databases
Experience managing a highly technical escalations tier

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

Quick apply

Refine Your Search

software development manage jobs in cork, c

Manager, Support Engineering

Billing Manager III

Senior Commercial Energy Consultant AEI

Lab Automation Engineer

Senior Civil Engineer

Associate - Marine & Coastal

Senior AI Engineer

School Bursar/ Accounts Admin

Senior Engineer

Planning Manager

Associate Director - Mechanical

Principal Engineer

MEP BIM Lead

Senior Planner

BIM Lead - Munster

Senior Engineer

Electrical Site Engineer

Senior / Intermediate Mechanical Engineer

Principal Engineer

Associate Electrical Engineer

I want to receive the latest job alerts for software development manage in cork, c

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected