Find evening shift Jobs in cork, c

Tier 2 Technical Care Associate (French speaker), Amazon Leo
Amazon Kuiper Services Europe SARL, Irish Branch —Cork, County Cork
- Weekend availability
- Customer service
- English
- Windows
1d
Homecare Assistant
Elevare —Cork, County Cork
- Part-time
- No degree
- Communication skills
Sportsbook Risk Trader
Penn Interactive —Cork, County Cork
- Weekend availability
- Remote
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- Bachelor's degree
Quick apply
9d
Housekeeping Assistant
Castlemartyr Resort —Cork, County Cork
- Weekend availability
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Bartender – The Merchant (Full Time & Part Time)
The Merchant —Cork, County Cork
- Part-time
- Serving
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- Customer service
Quick apply
Food and Beverage Assistant Full Time
Castlemartyr Resort —Cork, County Cork
- Weekend availability
- Customer service
- Hotel
- Food service
Quick apply
Front Office Receptionist (Full-Time)
Talbot Hotel Cork —Ballincollig, County Cork
- Full-time
- English
- Hotel
- Organisational skills
- Free parking
- Employee assistance program
Quick apply
Part Time Counter Assistant
Buon Gustaio Catering ltd —Bandon, County Cork
- Part-time
- Customer service
- Food service
- Restaurant experience
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Driver/Valeter - Cork Airport
Europcar —Cork, County Cork
- Weekend availability
- No degree
- Organisational skills
- Mechanical knowledge
- Annual leave
- Employee assistance program
Bartender
The SpitJack —Cork, County Cork
- Part-time
- No degree
- Communication skills
- Annual leave
Quick apply
3d
Bar Tender
Castlemartyr Resort —Cork, County Cork
- Weekend availability
- Resort
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Theatre production manager
Super Stars —Cork, County Cork
- €12,000–€20,000 a year
- Part-time
- Project management
- Working with children
- No degree
Quick apply
3d
Full Time Barista
The SpitJack —Cork, County Cork
- Part-time
- Hospitality
- No degree
- Restaurant experience
- Annual leave
Quick apply
3d
Chef/Pizza Chef
EM Italian Food Limited —Wilton, County Cork
- €15–€23 an hour
- Weekend availability
- Cooking
- Food service
- Restaurant experience
- Store discount
- Employee discount
Quick apply
7d
Senior Waiter / Waitress – Full Time
EM Italian Food Limited —Wilton, County Cork
- €15–€20 an hour
- Weekend availability
- Serving
- Customer service
- English
- Store discount
- Sick pay
Quick apply
7d
Full Time - Fully Flexible - Supervisor
Starbucks ROI - EE Group —Douglas, County Cork
- €14.65–€15.25 an hour
- Weekend availability
- Customer service
- Supervising experience
- Food service
- Store discount
- Employee discount
Quick apply
Facilities Manager
Castlemartyr Resort —Cork, County Cork
- Weekend availability
- Leadership
- Resort
Quick apply
2d
Health Care Assistant - North Cork
Irish Wheelchair Association —Cork, County Cork
- €16.21–€18.03 an hour
- Weekend availability
- Customer service
- No degree
- Annual leave
- Sick pay
Quick apply
CyberSecurity Technician (SOC)
WatchGuard Technologies, Inc. —Cork, County Cork
- Weekend availability
- Azure
- AWS
- In-person
Quick apply
8d
Chefs - all levels
Fota Island Resort —Little Island, County Cork
- Weekend availability
- English
- No degree
- Computer skills
Quick apply

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Tier 2 Technical Care Associate (French speaker), Amazon Leo

Amazon Kuiper Services Europe SARL, Irish Branch -
Cork, County Cork

Apply Now

Job details

Full-time
1 day ago

Qualifications

French
Customer service
English
Windows
Microsoft Office
Communication skills

Full job description

DESCRIPTION

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in French and English.

Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.

This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations.

Key job responsibilities

Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.
Offer detailed technical support with clear and professional communication
Collaborate with other customer support teams to resolve complex issues
Document steps and resolutions in a clear, easy-to-follow format
Identify trends in customer issues and propose improvements to support processes
Help create knowledge base articles and team documentation
Stay current on new Amazon Leo products and features

A day in the life
As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.

About the team
Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations.

BASIC QUALIFICATIONS

High school diploma or equivalent
Strong French and English language skills (C1+)
Experience in a customer-facing role, with a proven track record of delivering exceptional customer service
Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment
Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues
Excellent communication skills and ability to convey insights from complex analyses to internal and end customers
Technical curiosity and enthusiasm for learning new technologies and helping customers succeed
Ability to clearly document technical issues and associated solutions
Availability to work flexible schedule/shift, including weekends, nights, and/or holidays
Proficiency with Windows and Microsoft Office applications

PREFERRED QUALIFICATIONS

Experience in direct to consumer or business ISP and/or Satellite technical support
A drive to dig into the details of systems and processes to solve customer technical problems
Ability to document technical customer issues in notes that are easily understood by other users
Technical curiosity and enthusiasm for learning new technologies and helping customers succeed
Proven success working in a fast-paced support environment
Fluency in multiple languages is a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

evening shift jobs in cork, c

Tier 2 Technical Care Associate (French speaker), Amazon Leo

Homecare Assistant

Sportsbook Risk Trader

Housekeeping Assistant

Bartender – The Merchant (Full Time & Part Time)

Food and Beverage Assistant Full Time

Front Office Receptionist (Full-Time)

Part Time Counter Assistant

Driver/Valeter - Cork Airport

Bartender

Bar Tender

Theatre production manager

Full Time Barista

Chef/Pizza Chef

Senior Waiter / Waitress – Full Time

Full Time - Fully Flexible - Supervisor

Facilities Manager

Health Care Assistant - North Cork

CyberSecurity Technician (SOC)

Chefs - all levels

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