Find infrastructure engineer Jobs in cork, c

Japanese Speaking Technical Support Engineer
Dell Technologies —Cork, County Cork
- Full-time
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Tetra Tech —Cork, County Cork
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Dell Technologies —Cork, County Cork
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MongoDB —Cork, County Cork
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Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
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Principal Engineer- Development Infrastructure
AECOM —Cork, County Cork
- Full-time
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Senior Software Engineer, Core Experiences - Cork, Ireland
Speechify —Cork, County Cork
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Development Infrastructure Engineer
AECOM —Cork, County Cork
- Full-time
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Senior Engineer
Tetra Tech —Ballincollig, County Cork
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Junior/Graduate AI Automation Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
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Software Principal Engineer
Dell Technologies —Cork, County Cork
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Cloudera —Cork, County Cork
- Full-time
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Software Senior Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Bachelor's degree
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Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
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Quick apply
Civil BIM Modeller (Site Infrastructure)
Arup —Cork, County Cork
- AutoCAD
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Senior Staff Engineer Digital Verification (f/m/div)
Infineon Technologies AG —Cork, County Cork
- Full-time
- English
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Staff Engineer, Observability
MongoDB —Cork, County Cork
- On call
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Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Cork, County Cork
- Remote
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Foxboro I/A System Administration Engineer
PACIV —Cork, County Cork
- Full-time
- Computer Science
- English
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Quick apply

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Japanese Speaking Technical Support Engineer

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Customer service
English
Japanese
Continuous improvement
IT support
Unity
Communication skills

Full job description

Japanese-Speaking Technical Support Engineer

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.

Join us to do the best work of your career and make a profound social impact as a Japanese-speaking Technical Support Engineer on our Technical Support Team in Cork or Dublin.

What you’ll achieve
As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services.

You will:

Resolve issues while working closely with multi-functional teams. Troubleshoot and resolve complex hardware and software issues using diagnostic tools and technical expertise
Act as a customer advocate, communicating clear action plans and driving timely escalations.
Collaborate cross‑functionally with field, engineering, and local Japan teams, including during critical events.
Manage case priorities, maintain accurate documentation, and ensure consistent, closed‑loop communication.
Contribute to knowledge creation, and support continuous improvement of support processes.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

Native‑level Japanese proficiency (spoken and written), plus strong English communication skills (spoken and written)
Ability to perform technical troubleshooting to identify issues and support resolution using diagnostic tools and technical knowledge
Ability to work under pressure with a strong customer focus and service mindset. Effective interpersonal and presentation skills for customer‑facing communication
Solid escalation judgment and ability to collaborate across teams to resolve issues. Solid previous experience in a customer service or customer‑facing support role
2+ years of Japanese customer support experience as an IT Infrastructure Support Engineer

Desirable Requirements

Relevant technical certifications such as ISM v5, PowerStore/Unity Associate
PowerEdge Associate (LPIC‑1 or VCP‑DCV preferred)

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: Apply today!

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

infrastructure engineer jobs in cork, c

Japanese Speaking Technical Support Engineer

Flood Risk Assessment Specialist

Software Engineer 2

Senior Engineer - Development Infrastructure

Senior Product Security Engineer, Server

Senior Cybersecurity Engineer

Principal Engineer- Development Infrastructure

Senior Software Engineer, Core Experiences - Cork, Ireland

Development Infrastructure Engineer

Senior Engineer

Junior/Graduate AI Automation Engineer - Cork, Ireland

Software Principal Engineer

Senior Staff Backend Engineer

Software Senior Engineer

Level 2 Engineer

Civil BIM Modeller (Site Infrastructure)

Senior Staff Engineer Digital Verification (f/m/div)

Staff Engineer, Observability

Staff Technical Program Manager, Site Reliability Engineering

Foxboro I/A System Administration Engineer

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