Find it support Jobs in athy, ke

Member Services Officer (Administration) - Specified Purpose Contract (Maternity Cover)
Life Credit Union —Newbridge, County Kildare
- €30,000–€33,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Graduate Electrical Engineer REF: 2623b
Fingleton White —Port Laoise, County Laois
- Overtime
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
9d
Assistant Manager
The Dune Group —Kildare, County Kildare
- Leadership
- Employee assistance program
- Employee discount
Quick apply
Healthcare Assistants for Carlow town and surrounding areas,
Be Independent Homecare —Carlow, County Carlow
- From €16 an hour
- Weekends only
- English
- No degree
- Referral programme
Quick apply
PT Support Worker - Carlow
Depaul —Carlow, County Carlow
- €12,176.28 a year
- Holidays
- Leadership
- Annual leave
- Employee assistance program
Quick apply
10d
Head of Proposals
BAM Civil —Kildare, County Kildare
- English
- Annual leave
9d
Pharmacy Healthcare Advisor - Allcare Hughes Clane
Allcare Pharmacy —Kildare, County Kildare
- Part-time
- Hospitality
- IT
- Communication skills
Quick apply
3d
Service Delivery Co-Ordinator
Ekco —Port Laoise, County Laois
- Hybrid work
- English
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
EHS Advisor
Mercury Engineering —Kildare, County Kildare
- No degree
- Computer skills
- Construction
Industrial Painter
Robinson Distribution Ltd —Portarlington, County Laois
- From €18 an hour
- Overtime
- Forklift
- No degree
- Organisational skills
Sales Specialist
IQVIA —Kildare, County Kildare
- Full-time
- Business
- Communication skills
- Annual leave
9d
Fully Qualified Motor Technician
Monasterevin Motors —Monasterevin, County Kildare
- €39,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
14d
Children's Residential Care Worker
Tír na nÓg Care —Carlow, County Carlow
- €16.50–€21.00 an hour
- Full-time
- English
- First Aid Certification
- Employee assistance program
- Sick pay
Quick apply
4d
Healthcare Assistant Kildare - Athy, Monasterevin, Rathangan Co Kildar...
Be Independent Homecare —Kildare, County Kildare
- €16–€28 an hour
- Weekends only
- English
- No degree
- Referral programme
Quick apply
Floor Manager , Tommy Hilfiger - Kildare Village
Tommy Hilfiger —Kildare, County Kildare
- Full-time
- Communication skills
- Retail sales
Sales Executive - Newbridge, Co.Kildare
Murphy Home —Newbridge, County Kildare
- €40,000 a year
- Weekend availability
- Sales
- IT
- Communication skills
Quick apply
10d
Social Care Worker
VICTORIA HEALTHCARE ORGANIZATION —Portarlington, County Laois
- €19–€20 an hour
- Weekend availability
- Bachelor's degree
- IT
- Communication skills
Quick apply
10d
EMR Technician II
CHA Consulting, Inc. —Carlow, County Carlow
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
Receptionist/Cafe Assistant
Build Fitness and Coffee —Port Laoise, County Laois
- Part-time
- Customer service
- IT
- Computer skills
Quick apply
HR Operations Manager
CERTA IRELAND LIMITED —Port Laoise, County Laois
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
- Fuel card
Quick apply

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Member Services Officer (Administration) - Specified Purpose Contract (Maternity Cover)

Life Credit Union
Newbridge, County Kildare

Quick apply

Job details

Full-time
€30,000–€33,000 a year
1 day ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Leaving certificate
Communication skills

Full job description

Life Credit Union is a socially responsible financial institution dedicated to delivering exceptional value and service to our members, which we have been providing for over 55 years. Established in 1968, Life Credit Union is among the largest Credit Unions in Ireland with assets of 180 million euro and a membership base of over 38,000. We currently operate 4 branches in Main Street Naas; Monread, Naas; Maynooth and Newbridge.

Offering a range of ethical financial services, membership is open to anyone living or working in Naas, Maynooth, Newbridge and surrounding areas. Our main services are savings accounts and flexible loans for members.

As a Credit Union, we are different. The more members do business with us, the more we can give back to the community. We are a not-for-profit organisation, so the money we make goes directly back to our members and communities. That’s what sets us apart from our competitors. That’s what makes us unique.

Every member of our team is dedicated to providing a professional, welcoming and efficient service to our members. We take great pride in our work, and in making sure that our members’ needs are met in the best way possible.

We’re now looking for a Full-Time Member Service Officer to join our Member Service Hub on a Specified Purpose Contract to cover a Maternity period. In this role, you’ll handle a variety of administrative and operational tasks that keep our credit union running smoothly.

The Hub Team plays a unique role, combining essential back-office operations with front-line member support through our Call Centre. As the first point of contact for many members, the team provides a warm, professional service that reflects and upholds our culture, values, and commitment to excellence. Strong customer service skills, excellent communication abilities, and a keen attention to detail are essential for success in this role.

This is a full-time position (37.5 hours per week), primarily Monday to Friday from 9:00 AM to 5:15 PM. As part of a rotating schedule (approximately one in every four weeks), the role will require working on a Thursday evening (until 8:00 PM) and a Saturday shift (9:00 AM to 1:15 PM). A day off in lieu will be provided during the same week.

The Member Services Hub team is based in our Newbridge office. Upon successful completion of training, hybrid work will be considered.

The successful candidate will be required to satisfy the minimum competency requirements as set out in the Central Bank Guidelines, (QFA/APA). The Credit Union will provide financial support for the successful candidate to obtain this qualification if they do not have it currently.

Reporting directly to the Operations Branch Manager the Member Service Officer will assist in and be part of a team proactively providing an efficient and helpful service to members including, but not limited to:

Processing membership applications and handling member queries via phone and online channels.
Assisting with current account applications and providing ongoing support to account holders.
Managing and processing electronic payment files to ensure smooth transactions.
Handling all online and email correspondence from members efficiently.
Overseeing the deceased account and account transfer processes with sensitivity and accuracy.
Answering external membership queries and processing card payments over the phone.
Performing general administrative tasks to support the smooth operation of the Member Service Hub.
Co-operation with manager in the development and/or implementation of new technology or services
To be aware of and compliant with various procedures, legislation and regulations governing Credit Union operations.
To be aware of and comply with all Health Safety regulations as directed by the credit union.
To undertake such other reasonable and lawful duties as may be directed from time to time by the manager.

Education, Skills Experience Required:

Possess a QFA or APA qualification, or be willing to obtain the qualification if not already held.
Strong communication and interpersonal skills, with the ability to engage effectively with members and colleagues.
A collaborative team player with a proactive, "can-do" attitude.
Customer-focused, demonstrating a friendly, professional, and helpful approach at all times.
Exceptional accuracy and attention to detail, ensuring high-quality work.
Ability to work under pressure while managing multiple tasks efficiently.
Self-motivated and able to work independently, taking initiative when needed.
Adaptable and flexible, with the ability to respond to changing business needs.
Minimum education requirement: Leaving Certificate or equivalent qualification.
Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
Strong problem-solving skills, with the ability to assess situations and find effective solutions.
At least 12 months of work experience in a team-oriented environment.

Life Credit Union aims to attract, recruit, and retain individuals with diverse backgrounds, skills, competencies, and abilities to work collaboratively to enhance the service we provide to all of the members we serve.

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Refine Your Search

it support jobs in athy, ke

Member Services Officer (Administration) - Specified Purpose Contract (Maternity Cover)

Graduate Electrical Engineer REF: 2623b

Assistant Manager

Healthcare Assistants for Carlow town and surrounding areas,

PT Support Worker - Carlow

Head of Proposals

Pharmacy Healthcare Advisor - Allcare Hughes Clane

Service Delivery Co-Ordinator

EHS Advisor

Industrial Painter

Sales Specialist

Fully Qualified Motor Technician

Children's Residential Care Worker

Healthcare Assistant Kildare - Athy, Monasterevin, Rathangan Co Kildar...

Floor Manager , Tommy Hilfiger - Kildare Village

Sales Executive - Newbridge, Co.Kildare

Social Care Worker

EMR Technician II

Receptionist/Cafe Assistant

HR Operations Manager

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