Find Customer care coordinator Jobs in Ireland

Health Care Supervisor
InisCare —Dundrum, County Dublin
- €36,100–€38,128 a year
- 12 hour shift
- English
- Microsoft Office
- No degree
- Wellness program
- Referral programme
Quick apply
Healthcare Assistant - Ashbourne, Dunshaughlin & Surrounding Areas
Irish Wheelchair Association —Ashbourne, County Meath
- €16.22–€18.03 an hour
- Part-time
- Customer service
- English
- No degree
- Annual leave
- Sick pay
Quick apply
Healthcare Assistant On Call
InisCare —Swords, County Dublin
- €33,020–€37,128 a year
- 12 hour shift
- No degree
- Patient care
- Leadership
- Referral programme
Quick apply
Healthcare Assistant - South Wexford
Irish Wheelchair Association —Wexford, County Wexford
- €16.21–€18.03 an hour
- Part-time
- Customer service
- English
- No degree
- Annual leave
- Employee assistance program
Quick apply
Healthcare Assistant - Roscommon
Irish Wheelchair Association —Roscommon, County Roscommon
- €16.21–€18.03 an hour
- Part-time
- Customer service
- English
- No degree
- Annual leave
- Employee assistance program
Quick apply
Skin Clinic Coordinator (Full time)
Skinsation clinic —Galway, County Galway
- Full-time
- Customer service
- Administrative experience
- Clinic
- Free parking
- Store discount
Quick apply
Healthcare Assistant - Youghal East Cork
Irish Wheelchair Association —Youghal, County Cork
- €16.21–€18.03 an hour
- Part-time
- Customer service
- No degree
- Annual leave
- Sick pay
Quick apply
Care Co-ordinator
Connected Health —Drogheda, County Louth
- €30,500 a year
- Full-time
- Communication skills
- Negotiation
- Referral programme
Quick apply
5d
Training and Compliance Coordinator
Acacium Group —DUBLIN 2, County Dublin
- €27,500–€29,500 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Nursing
- Employee assistance program
Quick apply
Healthcare Assistant - Connemara
Irish Wheelchair Association —Galway, County Galway
- €16.21–€18.03 an hour
- Part-time
- Customer service
- English
- No degree
- Sick pay
Quick apply
Donor Care and Telemarketing Administrator - Temporary
Merchants Quay Ireland —Dublin, County Dublin
- €28,460–€31,700 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
8d
Production Manager
IKO Industries Ltd. —Ennis, County Clare
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
FSQ & HSE Systems Coordinator
Kinisla —Listowel, County Kerry
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
- Annual leave
Quick apply
Training Coordinator
Catalyx —Longford, County Longford
- Full-time
- Project management
- Presentation skills
- Organisational skills
Quick apply
5d
Events Coordinator
Compass Group Ireland —DUBLIN 4, County Dublin
- €18.80 an hour
- Full-time
- Time management
Senior Immigration Analyst
Fragomen —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Administrative experience
- Annual leave
- Employee assistance program
Salon Coordinator
Zeba Hairdressing —Dublin, County Dublin
- From €32,000 a year
- Full-time
- English
- Communication skills
Quick apply
2d
Production Coordinator
Smurfit Westrock —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- AI
11d
Quality System Specialist - Field Action (FA) Process
Boston Scientific —County Westmeath
- Hybrid work
- Communication skills
- Time management
8d
Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
Quick apply

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Health Care Supervisor

InisCare -
Dundrum, County Dublin

Quick apply

Job details

Permanent | Full-time
€36,100–€38,128 a year

Benefits

Wellness program
Company events
Referral programme

Qualifications

React
English
Microsoft Office
Level 5 in Healthcare Support
Patient care
Higher certificate
Leadership
Communication skills
Time management

Full job description

Job Title: Health Care Supervisor

Reports To: Branch Manager

Location: Dundrum Office

Job Type: Full-Time

InisCare was established with the core principle that contented caregivers lead to satisfied customers. We maintain the belief that exceptional, dependable, and personable home care services are delivered by individuals who receive support from a skilled and empathetic leadership team. Our goal is to support our team of caregivers in delivering compassionate and professional care that enables individuals to maintain active and fulfilling lifestyles.

Job Summary:

The Health Care Supervisor oversees the delivery of high-quality, person-centred care services. This role involves managing a team of care assistants, ensuring compliance with healthcare regulations, and maintaining the highest standards of care. The ideal candidate will have strong leadership skills, a deep understanding of healthcare practices, and a commitment to improving customer outcomes.

Responsibilities:

Conduct care supervision visits and risk assessments
Onboarding of new customers including detailed Care Plans & risk assessments
Onboarding of new health care assistants including training and assessments
Evaluate and monitor the quality of care delivered to customers
Prepare, review and update customers’ care plans in collaboration with the Care Manager
React in a timely manner to any issues that arise and support their resolution
Create a harmonious working environment and proactively manage conflicts as they arise
Support the Care Coordinator on the holiday schedule for staff whilst maintaining required levels of service provision
Develop and maintain a relationship with customers based on honesty and trust
Assist with other duties as delegated by the Management Team including HCA duties
Ensure Incident reports are completed in a timely manner
Ensure Carer Competency Assessments are updated as required
Report to the Branch Manager for any complaints on daily basis and if dealt personally, please communicate the full description by the end of the day
Client reviews on a quarterly basis
Health Care Assistant mentoring and guidance
Support and On-Call during out of hours
Providing a high standard of care in compliance with InisCare Policies
Ensuring dignity, privacy and independence is maintained and always respected when delivering care

Qualifications:

QQI Level 6 Health Care Supervision Major Award or equivalent
Full Clean Driver’s license & access to own vehicle

Additional Training Requirements

Children’s First – HSE LAND
Safeguarding – HSE LAND
Dementia Training – HSE LAND
GDPR Training – HSE LAND
AMRIC Basics of Infection Prevention and Control - HSE LAND
AMRIC Hand Hygiene – HSE LAND
Putting on and taking off PPE in Community Healthcare- HSE LAND

Skills:

Basic patient care: bathing, dressing, feeding
Assisting with mobility and exercise
Effective verbal and written communication & Active listening
Following instructions and protocols
Providing companionship and emotional support
Familiarity with healthcare equipment and devices
Time management and task prioritization
Fluent English
Excellent PC skills including Microsoft Office

Competencies:

Empathy and compassion
Understanding and responding to emotional needs
Effective teamwork within a healthcare team
Supporting colleagues and positive team environment
Adaptability to changing needs and environments
Willingness to learn new skills and procedures
Attention to detail in observing and reporting
Physical stamina for demanding tasks
Reliability, punctuality and Professional appearance and demeanour
Ethical standards and confidentiality adherence
Problem-solving and critical thinking

Experience:

Extensive and reputable experience in a healthcare environment

Benefits:

Annual salary depending on experience
Mileage paid at €0.44 per km or use of a company vehicle
Refer-a-Friend Program – €150.00 per referral
Career Progression Plan and guidance
Ongoing training and professional development opportunities including QQI Level courses & CPR Training
Supportive work environment with a focus on employee well-being
Opportunity to make a meaningful difference in the lives of customers

Hours of work

· 4 or 3 days per week

-12-hour shifts, 84 hours Fortnightly

· Every second weekend

· You must be available 7am-10 pm

Equal Opportunity Employer Statement:

We are an Equal Opportunity Employer. Our company is committed to creating a diverse and inclusive environment where all employees feel valued and respected. We do not discriminate on the basis of gender, age, race, religion, disability, sexual orientation, marital status, family status, or membership of the Traveller community. We welcome applications from all qualified candidates and are dedicated to promoting equality and preventing discrimination in our workplace.

In line with the Employment Equality Acts 1998-2015, we ensure that our recruitment, selection, training, and promotion processes are based solely on the abilities and merits of the candidates and employees. We strive to provide a work environment free from harassment and discrimination, and we support equal opportunities in all aspects of employment.

Job Types: Full-time, Permanent

Pay: €36,100.00-€38,128.00 per year

Benefits:

Company events
Wellness program

Application question(s):

Do you live in Dublin, Ireland?
Do you have a Full QQI Level 6 Award or Equivalent?

Experience:

Paid Experience in Healthcare: 1 year (preferred)

Licence/Certification:

Full QQI Level 5 in Healthcare or Equivalent? (required)
Full Driving Licence & Own Car? (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in ireland

Health Care Supervisor

Healthcare Assistant - Ashbourne, Dunshaughlin & Surrounding Areas

Healthcare Assistant On Call

Healthcare Assistant - South Wexford

Healthcare Assistant - Roscommon

Skin Clinic Coordinator (Full time)

Healthcare Assistant - Youghal East Cork

Care Co-ordinator

Training and Compliance Coordinator

Healthcare Assistant - Connemara

Donor Care and Telemarketing Administrator - Temporary

Production Manager

FSQ & HSE Systems Coordinator

Training Coordinator

Events Coordinator

Senior Immigration Analyst

Salon Coordinator

Production Coordinator

Quality System Specialist - Field Action (FA) Process

Supply Chain Team Lead (Customer Service)

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