Job Title
Production Coordinator
Reports to
General Manager
Number of Direct reports
0
Smurfit Westrock is a global leader in sustainable paper and packaging, operating in 40 countries with over 500 packaging converting operations and 59 paper mills. With the circular economy at the core of our business, we use renewable, recyclable and recycled materials to create sustainable packaging solutions. For home and beauty products, our paper-based consumer packaging solutions combine elevated form and reliable function to meet the needs of today’s brands and shoppers. Our team of over 100,000 professionals drives operations across 40 countries on 6 continents and Smurfit Westrock are proud to be included on TIME Magazine’s World’s Best Companies 2025 list for the second year running.
Our Consumer Packaging business in Europe supplies paper-based packaging, leaflets and labels for a wide variety of household names in industries such as food and beverage, healthcare, beauty and personal care, premium wines and spirits, and much, much more.
With more than 5,500 colleagues across 10 countries and ~34 operating locations, Smurfit Westrock's European Consumer Packaging operation is ideally positioned to provide innovative, sustainable packaging solutions to customers across the globe.
Our Values
Safety, Loyalty, Integrity and Respect are the core values and foundations on which our organisation is built. Our values are who we are: People who value life above all else; People who do the right thing, always. People who show a deep respect for each other and all of our differences. We are a team of over 100,000 people that are united behind a shared commitment to create, protect and care - We are Smurfit Westrock.
Job Purpose
The role provides support to production operational leads by coordinating activities, managing routine and ad hoc tasks, supporting internal communications, and delivering data analysis to enable efficient site production. This role reports directly to the General Manager.
This job description outlines the general responsibilities associated with the role. Due to the evolving nature of the business, including changes in customer requirements and operating procedures, responsibilities may vary. The role holder may be required to undertake additional duties aligned with their skills, training, and competence. Where significant changes to the role occur, the job description will be reviewed and updated accordingly.
Role Responsibilities
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Provide administrative support to ensure production systems are effectively maintained
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Compile, analyse, and report production KPIs, ensuring accuracy and timely delivery
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Produce and display production performance metrics
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Automate routine data collection and reporting where possible (e.g. VWT, Radius, SFDC)
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Generate reports to support material yield reviews and track factory waste data
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Collaborate with CI, HR, Quality, and H&S teams to support site projects and initiatives
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Customer onboarding - new business
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Drive operational profit margin reviews and ensure action plan outcomes are delivered
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Provide data and administrative support for management processes
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Support operational and management projects through data gathering and reporting
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Organise meetings, site visits, and customer engagements as required
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Prepare reports and presentations following customer visits and management meetings
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Provide general administrative support to site leadership and contribute to problem-solving activities
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Finding AI solutions for current reporting and data extraction/collection and predictive problem solving
Knowledge, Skills, Experience
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Third level education is desirable but not essential
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Attention to detail and a high level of accuracy
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Demonstrable experience of excellent communication skills to all levels of the operation
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Advanced and efficient on the use of Microsoft Office and in particular Excel and Power Point
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Proficient in the use of AI
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High levels of professionalism and standard of work
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Ability to both work on own initiative and take direction from the General Manager
Environmental, Health and Safety
It is your responsibility to co-operate with Smurfit Westrock in relation to all health, safety and environmental topics. This includes working to the practices shown during training that will be provided to you and the company's health, safety and environmental policies. You will be expected to work in accordance with local site practices and not to interfere with or misuse anything that's been provided for your health, safety or welfare.
Other Requirements
Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others.
