Find Sr. solutions consultant Jobs in Dublin, D

Senior Consultant, Account Services Management – Customer Success
Dell Technologies —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- AI
- Leadership
14d
Senior Consultant - Data & Analytics
Turner & Townsend —Dublin, County Dublin
- Full-time
- Azure
- SQL
- Agile
Quick apply
Real Estate Development Mgr Data Center Supply Solutions (EMEA)
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- English
- AWS
- Analysis skills
Senior HR Consultant
Tata Consultancy Services —Dublin, County Dublin
- Call to connect
- Communication skills
6h
Senior Consultant - Asset Management
AMCL —Dublin, County Dublin
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
Quick apply
VMware Senior Consultant - NSX
Triangle Computer Services —Dublin, County Dublin
- AWS
- Scripting
- Linux
Microsoft Support Engineer
Elwood Roberts —Dublin, County Dublin
- €300–€400 a day
- Full-time
- Azure
- Windows
- AWS
Quick apply
Bid Manager
Sisk —Dublin, County Dublin
- Full-time
- Civil Engineering
- Communication skills
Senior Town Planning Consultant
Arup —Dublin, County Dublin
- Project management
- Bachelor's degree
- Leadership
FS Technology Consulting - Business Analyst - Payments and Cards - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Recruiting
- Gym membership
Senior Solutions Architect
Intercom —Dublin, County Dublin
- Hybrid work
- JavaScript
- AI
- HTML
- Annual leave
- Work from home
Client and Product Services - Senior Consultant - FTC
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Infrastructure Director – HealthPublic Sector Advisory
Grant Thornton —Dublin, County Dublin
- Full-time
- Leadership
Senior Functional Consultant - D365 BC (Contractor)
Storm Technology Limited —Dublin, County Dublin
- Full-time
- Presentation skills
- Budgeting
- Business
Quick apply
SAP S/4HANA Finance Consultant | Senior Manager | Technology Consulting | Advisory
PwC —Dublin, County Dublin
- Full-time
Digital CMC Consultant (Life Sciences)
QbDVision, Inc. —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Work from home
Quick apply
Senior Account Executive Expansion (German Speaker)
Autodesk —Dublin, County Dublin
- Full-time
- English
Cost Manager
Cushman & Wakefield —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Construction
Quick apply
9d
Solution Architect
Codec —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- No degree
Quick apply
Senior Account Executive Expansion (Dutch Speaker)
Autodesk —Dublin, County Dublin
- Full-time
- English
1d

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Senior Consultant, Account Services Management – Customer Success

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
14 days ago

Qualifications

Analysis skills
AI
Account management
Leadership
Analytics

Full job description

Senior Consultant, Account Services Management – Customer Success

Location: Ireland, United Kingdom, France, Netherlands
Organization: Account Services Management (ASM), Customer Success
Role Level: Senior Consultant

Overview

The Senior Consultant in the Account Services Management organization is a strategic, customer‑facing role responsible customer success outcomes for Dell Technologies’ largest and most complex customers. This is a high-impact, executive-facing role that requires equal parts technical depth, strategic vision, and leadership presence.

This position focuses heavily on AI‑driven solution outcomes, ensuring customers maximize the value of their Dell Technologies investments while achieving measurable business results.

You will serve as a trusted advisor, providing executive-level support, technical insights, and proactive guidance across the Dell Technologies portfolio, with an emphasis on AI infrastructure and emerging technologies.

Key Responsibilities

Strategic Customer Engagement

Own the end-to-end service delivery experience for major strategic accounts.
Serve as the primary escalation and support leader for high‑impact customer issues.
Build strong executive relationships, consistently demonstrating exceptional executive presence.
Drive strategic account planning and executive alignment across customer and Dell leadership.
Influence customer AI roadmaps and investment strategies through trusted advisory relationships.

AI & Technical Leadership

Provide expert guidance on Dell’s AI infrastructure, platforms, and operational best practices.
Translate complex technical topics into meaningful business outcomes for senior customer leaders.
Identify trends, risks, and opportunities to advance the customer’s AI and technology roadmap.
Anticipate and shape customer needs around emerging AI technologies and Dell's evolving portfolio

Service Reporting & Insights

Deliver executive-level insights and business reviews that connect technical performance to strategic outcomes.
Translate service data into forward-looking recommendations that drive customer value and Dell growth.

Cross-Functional Collaboration & Escalation Management

Lead complex escalations, orchestrating internal teams across engineering, product, support, and field services.
Resolve customer issues with urgency, ownership, and strategic communication.
Partner with Customer Success, Sales, and Product teams to influence customer success plans and roadmap alignment.
Serve as the internal voice of the customer, influencing product roadmaps, service offerings, and go-to-market strategies.
Lead cross-functional initiatives that improve customer experience and scale best practices across AMS.
Own & conduct comprehensive account health reviews with senior executive Dell leaders – exceptional presentation skills and a keen sense for analytics required.

Required Skills & Qualifications

Typically requires 15+ years of related experience in a professional role with the relevant third level education qualification..
Proven ability to lead without authority and influence outcomes across matrixed organizations.
Track record of driving measurable customer outcomes in high-stakes, high-visibility environments.
Comfort operating at both strategic (exec-level) and tactical (technical deep-dive) altitudes.
Demonstrated experience supporting strategic enterprise customers in a technical or service delivery capacity.
Strong technical aptitude across Dell Technologies solutions, including advanced understanding of AI infrastructure (GPUs, storage architectures, networking, orchestration, data pipelines, etc.).
Proven success handling complex multilevel escalations and navigating cross-functional organizations.
Exceptional communication and executive presence; able to engage confidently with senior customer leadership.
Strong analytical and problem‑solving skills with the ability to synthesize technical data into actionable insights.
Ability to manage multiple priorities in a high‑expectation, fast‑paced environment.

Preferred Qualifications

Experience in Customer Success or service delivery leadership roles.
Familiarity with enterprise AI adoption, MLOps, and data‑centric architecture.
Background in consulting, technical account management, or enterprise technical operations.

Certifications or training in AI, cloud infrastructure, or Dell Technologies products.

Application closing date: 05/06/2026 (Role May Close Sooner)

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

sr. solutions consultant jobs in dublin, d

Senior Consultant, Account Services Management – Customer Success

Senior Consultant - Data & Analytics

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