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Operations Specialist

PwC -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Customer service
SAP
Salesforce
Research
Administrative experience
Calendar management
Communication skills
Time management

Full job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Associate

Job Description & Summary

We are seeking a diligent and organized Administrator to join our Middle Office Operations team within Internal Firm Services. This role provides essential administrative support to internal stakeholders, assisting in the accurate processing and management of operational tasks. The successful candidate will support daily office functions, maintain records, respond to queries, and assist with routine operational activities in a busy office environment.

This role offers the opportunity to build foundational administrative and operational skills and gain exposure to internal processes within a supportive team setting.

Responsibilities include but are not limited to:

Perform routine validation checks to ensure data accuracy and completeness

Maintain and update records and databases in line with standard procedures

Identify and escalate errors or missing information for resolution

Collaborate with team members and internal stakeholders to address queries

Support ongoing administrative activities and documentation management

Assist with period-end or cycle-based tasks as needed

Follow established workflows, controls, and procedures

Provide clear and timely communication on task status and queries

Support process improvement initiatives by identifying routine issues and suggesting ideas

Maintain clear and accurate documentation for actions taken

Adhere to a structured task and escalation process

Experience and Skills

Some administrative or operations experience (e.g., internships, previous roles, or shared services experience) is beneficial but not mandatory

Ability to follow structured processes and attention to detail

Comfortable handling data, reports, and spreadsheets

Basic understanding of operational workflows and procedures

Good communication and customer service skills

Ability to prioritize tasks and work within deadlines

Takes ownership of assigned responsibilities

Education

Any level of education is acceptable

Relevant work experience or internships considered valuable

Required Skills

Communication

Attention to Detail

Time Management

Organisation Skills

Customer Service

Documentation Management

Data Accuracy

Process Adherence

Accountability

Teamwork

Optional Skills

Exposure to SAP, Salesforce, or other enterprise systems is an advantage but not required

Problem Solving

Adaptability

Intellectual Curiosity

Unlock your potential with PwC Ireland

We believe that challenges are better solved together! We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s perks

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. ( https://www.pwc.ie/careers-ie/life-at-pwc.html ).

Being appreciated for being you

Our most valuable asset is our people and we grow stronger as we learn from one another. We are an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We believe this so much that we have signed up for the Business in the Community Elevate Pledge . ( https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/ )

You can learn more about our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie .

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Apply Now

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