Find operations administrator Jobs in donabate, d

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Azure
- Software troubleshooting
- Customer service
Quick apply
Teleradiology Administrator
Medica —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
2d
HR Administrator
Homesavers —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- Human resources
- Store discount
- Flexitime
Quick apply
3d
IT Systems Administrator
Irish Ferries —Dublin, County Dublin
- €50,000–€55,000 a year
- Full-time
- Azure
- Windows
- SharePoint
Quick apply
Site Administrator and Access Controller
Chemco (Ireland) Ltd —Damastown, County Dublin
- €36,700 a year
- No degree
- Recruiting
- Communication skills
- Wellness program
- Employee assistance program
Quick apply
Operations Administrator- 10 month contract
Zurich Insurance —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- No degree
Payroll Administrator
Forvis Mazars —DUBLIN 2, County Dublin
- Microsoft Excel
- Time management
Radiographer, Senior – PACS and Health Informatics Radagrafaí, Sinsearach CH20264817
Health Service Executive —North Dublin, County Dublin
10d
Contract Administator
Linde Material Handling Ltd. —Dublin, County Dublin
- Full-time
- Customer service
- IT
- Communication skills
- Relocation assistance
- Annual leave
2d
Administrator
Mercury Engineering —Dublin, County Dublin
- No degree
- Organisational skills
- Communication skills
Analyst
Apex Group —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Portfolio Operations Analyst
Harmonic Remote —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Office experience
Quick apply
People Experience Administrator
CarTrawler —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance program
10d
Custody Administrator (14 month FTC)
Société Générale —Dublin, County Dublin
- English
- Microsoft Office
- Continuous improvement
8d
Human Resources Administrator - UPMC Sports Surgery Clinic, Dublin
UPMC —Santry, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Middle Office Associate - CLO Operations
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Excel
- Communication skills
Project Administrator
Crown Global —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Payroll Administrator
OCS Group —DUBLIN 9, County Dublin
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
Compliance & Risk Officer, Baillie Gifford Europe - 18 month fixed term contract
Baillie Gifford —Dublin, County Dublin
Sales Administrator
Klass Home Energy —Ashbourne, County Meath
- €14.50 an hour
- Part-time
- Sales
- ERP systems
- Microsoft Office
Quick apply

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

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Job details

Fixed term

Qualifications

Jira
Azure
Operating systems
Software troubleshooting
Customer service
CCNA
Encryption
Japanese
Windows
Bash (Unix shell)
SQL
DHCP
AWS
Zendesk
Remote access software
IT support
Scripting
DNS
TeamViewer
Solarwinds
ServiceNow
VMWare
Linux
TCP/IP
Communication skills
Python
PowerShell
Active Directory
VPN

Full job description

PFH Technology are currently looking for an experienced L2 IT Support Engineer to join our team in Dublin.

Objective: Provide hands on end user support, administration, installation and issue resolution onsite for our client.

Contract: 12-month contract (with expected extensions)

Location: Fully onsite, Dublin 1

Prerequisites: ITIL V4, Microsoft Certifications including MD 102

Skills/Requirements

Technical Skills

Operating Systems: Advanced knowledge of various operating systems like Windows, macOS, and Linux.
- Installing, configuring, and troubleshooting OS-related issues.
- Knowledge of Active Directory (AD), Group Policies, and domain-related issues (for Windows environments).
Network Troubleshooting:
- In-depth understanding of networking concepts such as DNS, DHCP, TCP/IP, subnetting, VLANs, and firewalls.
- Diagnosing and resolving issues related to routers, switches, firewalls, and VPNs.
- Monitoring and maintaining network performance.
Hardware and Software Troubleshooting:
- Ability to diagnose hardware failures (laptops, desktops, servers).
- Knowledge of software deployment, updates, and patch management.
Virtualization: Familiarity with virtualization platforms like VMware, Hyper-V, or VirtualBox.
Cloud Technologies: Understanding cloud platforms (AWS, Azure, Google Cloud) and managing cloud services like virtual machines, storage, and cloud backups.
Scripting and Automation: Basic scripting knowledge (PowerShell, Bash, Python) for automating routine tasks and troubleshooting complex issues.

Advanced Troubleshooting and Problem Solving

Root Cause Analysis: Ability to perform deep dives into issues to identify root causes rather than simply resolving symptoms.
Log Analysis: Reading and interpreting system and network logs to diagnose and resolve technical issues.
System Performance Tuning: Diagnosing performance bottlenecks in hardware, applications, and networks, and suggesting improvements.
Incident Management: Following standard ITIL (Information Technology Infrastructure Library) practices for incident escalation, documentation, and resolution.

Communication Skills

Customer Service: Communicating complex technical information in a user-friendly way to non-technical staff or clients.
Collaboration: Working effectively with Level 1 (frontline) support teams, and escalating issues to Level 3 or specialized support teams when necessary.
Documentation: Creating and updating technical documentation, including knowledge base articles and standard operating procedures (SOPs).
Ticket Management: Using ticketing systems (e.g., Jira, ServiceNow, Zendesk) to manage and resolve technical support requests.

Security Awareness

Cybersecurity Knowledge: Awareness of security best practices, threat mitigation, and basic concepts like encryption, VPNs, multi-factor authentication (MFA), and firewalls.
Endpoint Security: Ensuring that workstations, laptops, and mobile devices are secured against potential threats.
Backup and Disaster Recovery: Familiarity with backup solutions, disaster recovery planning, and ensuring data integrity.

Database Management

Basic SQL Knowledge: Understanding of databases and SQL queries for troubleshooting database-related issues or working with database administrators (DBAs).
Backup and Restore: Ability to perform basic database backups and restore operations in case of failure.

Project Support

Support for IT Projects: Participating in IT projects such as software rollouts, infrastructure upgrades, or migrations.
Change Management: Understanding change control processes and ensuring that system changes are well-documented and implemented according to organizational policies.

Remote Support Tools

Remote Troubleshooting: Proficiency with tools like TeamViewer, AnyDesk, or Remote Desktop Protocol (RDP) for assisting users remotely.
Monitoring Tools: Familiarity with network and system monitoring tools (e.g., Nagios, SolarWinds, PRTG) to proactively identify issues.

Time Management and Prioritization

Task Prioritization: Ability to prioritize tasks based on the severity and impact of technical issues.
Multitasking: Managing multiple incidents or service requests at the same time while ensuring timely resolution.

Vendor and Third-Party Support

Vendor Management: Liaising with third-party vendors for escalated technical issues related to specific hardware or software products.
Warranty and RMA (Return Merchandise Authorization) Management: Handling warranty claims and equipment replacements through vendor support.

Certifications:

Essential

Microsoft Certifications: (e.g., Microsoft Certified: Azure Administrator, Microsoft 365 Certified).
ITIL Foundation V4: For understanding IT service management (ITSM) processes.

Optional but Beneficial

CompTIA Network+, CompTIA Security+ for networking and security fundamentals.
Cisco Certifications: (e.g., CCNA for networking fundamentals).

Education

Third Level Education Qualification is preferable.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

IND1

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Refine Your Search

operations administrator jobs in donabate, d

IT Support Engineer - Level 2

Teleradiology Administrator

HR Administrator

IT Systems Administrator

Site Administrator and Access Controller

Operations Administrator- 10 month contract

Payroll Administrator

Radiographer, Senior – PACS and Health Informatics Radagrafaí, Sinsearach CH20264817

Contract Administator

Administrator

Analyst

Portfolio Operations Analyst

People Experience Administrator

Custody Administrator (14 month FTC)

Human Resources Administrator - UPMC Sports Surgery Clinic, Dublin

Middle Office Associate - CLO Operations

Project Administrator

Payroll Administrator

Compliance & Risk Officer, Baillie Gifford Europe - 18 month fixed term contract

Sales Administrator

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