Find customer service advisor Jobs in dublin county dublin

Customer Support Agent
EVO Payments International GmbH, Branch Ireland (Dublin) —Dublin, County Dublin
- Full-time
- Customer service
- No experience needed
- Research
Quick apply
Customer Service Technical Support Agent
Enet —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- English
- Communication skills
Quick apply
Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
1d
Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- English
- Bachelor's degree
- Work from home
Client Service Advisor
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- No degree
- Annual leave
- Employee assistance program
Client Services Coordinator
Spector —Dublin, County Dublin
- From €30,000 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
Quick apply
10d
Customer Care Advisor
Sedgwick —Dublin, County Dublin
- Sales
- Communication skills
- Negotiation
- Employee assistance program
- Gym membership
Customer Service Agent (CSA)
McNeela Instruments —Baldoyle, County Dublin
- €30,000–€34,000 a year
- Full-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Customer Service Agent – Travel Insurance
Cover-More —Blanchardstown, County Dublin
- €29,000 a year
- Weekend availability
- Sales
- Customer service
- SharePoint
Quick apply
1d
Client Experience Representative
OASIS Group —Swords, County Dublin
- Full-time
- English
- Computer skills
- Communication skills
7d
Customer Care Advisor
Pure Telecom —DUBLIN 24, County Dublin
- Monday to Friday
- Customer service
- Microsoft Office
- No degree
Inside Sales/ Customer Service Representative
Snap Ireland —DUBLIN 1, County Dublin
- Full-time
- Social media management
- Customer service
Quick apply
Customer Care Representative
Boluda Lines Ireland Limited —Dublin, County Dublin
- €30,000–€35,000 a year
- Full-time
- Spanish
- English
- Microsoft Office
Quick apply
Membership Advisor for Anytime Fitness Maynooth
Aura Holohan Group —Maynooth, County Kildare
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance program
Quick apply
Guest Relations Agent
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
Customer Service Representative (Fixed Term)
gategroup —Dublin, County Dublin
- €17.06 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
Customer Service and Sales Representative
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Customer service
- Leaving certificate
10d
Customer & Security Service Agent
ICTS Ireland —Dublin Airport, County Dublin
- €15.38 an hour
- Full-time
- English
- Communication skills
- Wellness program
- Employee assistance program
Customer Service Return Agent
Europcar —Dublin, County Dublin
- Weekend availability
- Communication skills
- Employee assistance program
- Sick pay
Member Services Officer
Core Credit Union Ltd —Dublin, County Dublin
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance program
- Life insurance
Quick apply

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Customer Support Agent

EVO Payments International GmbH, Branch Ireland (Dublin) -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

Customer service
No experience needed
Research
POS
Computer skills

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.

What Part Will You Play?

Resolves client and/or merchant technical support issues relating to point of service (POS) products, including, but not limited to, dial-up card swipe terminals, and provides standardized responses by utilizing established documentation and processes. Enters required data into databases while resolving customer issues and achieving established goals and objectives for quality and productivity measures.
Begins to build base knowledge of POS products, policies, customer service procedures, and an understanding of compliance and association guidelines through on-going training and referring to online manuals as required.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically No Relevant Experience Required

Preferred Qualifications

Typically Minimum 2 Years Relevant Exp
Previous customer service experience

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
Computer Skills - Basic computer skills
Industry Knowledge - Ability to develop basic payments industry knowledge
Research - Basic ability to research issues and resolve customer inquiries

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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Refine Your Search

customer service advisor jobs in dublin county dublin

Customer Support Agent

Customer Service Technical Support Agent

Customer Support Specialist, eShop (Channel Operations)

Customer Experience Agent

Client Service Advisor

Client Services Coordinator

Customer Care Advisor

Customer Service Agent (CSA)

Customer Service Agent – Travel Insurance

Client Experience Representative

Customer Care Advisor

Inside Sales/ Customer Service Representative

Customer Care Representative

Membership Advisor for Anytime Fitness Maynooth

Guest Relations Agent

Customer Service Representative (Fixed Term)

Customer Service and Sales Representative

Customer & Security Service Agent

Customer Service Return Agent

Member Services Officer

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