Find Jobs in Ballycanew, Wx

Emergency Helpline Operator
Tunstall UKI —Bun Clóidi, County Wexford
- €14.15 an hour
- Part-time
- IT
- Free parking
Quick apply
11h
Part time Chef
The Ballycarney Inn —Ballycarney, County Wexford
- From €14.50 an hour
- Part-time
- Food service
- Restaurant experience
- Kitchen experience
Quick apply
7d
Warehouse Administrator/Operator
Signode —Gorey, County Wexford
- Full-time
- Microsoft Word
- Microsoft Excel
- Forklift
Quick apply
Production Operator - Dairy
Killowen Farm —Enniscorthy, County Wexford
- Overtime
- No degree
- Communication skills
Quick apply
Wedding & Events Executive
Neville Park Hotels —Enniscorthy, County Wexford
- €16.00–€16.50 an hour
- Sales
- Customer service
- Administrative experience
Quick apply
1d
Butcher Assistant
Pettitts SuperValu —Gorey, County Wexford
- €14.15 an hour
- Full-time
- Customer service
- No experience needed
- No degree
- Store discount
- Employee assistance program
Quick apply
3d
Support Worker
Corlann —Gorey, County Wexford
- €34,536–€47,954 a year
- Part-time
- Annual leave
- Employee assistance program
9d
Pastry Chef
Firehouse bakery —Gorey, County Wexford
- €16–€17 an hour
- Full-time
- Customer service
- Cooking
- Bakery
Quick apply
2d
Sales Assistant
Go Pluz —Arklow, County Wicklow
- From €14.50 an hour
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
3d
Night Porter
Seafield Hotel and Spa Resort —Gorey, County Wexford
- Full-time
- Customer service
- English
- Hotel
- Employee assistance program
- Gym membership
Quick apply
7d
Retail Sales Assistant Keyholder - Temporary Contract
The Works —Gorey, County Wexford
- 8 hour shift
- Hospitality
- Customer service
- No degree
- Employee assistance program
Pharmacy Healthcare Advisor - Hickeys Gorey
Hickeys Pharmacy Group —Gorey, County Wexford
- Part-time
- Sales
- Customer service
- Communication skills
- Referral programme
Quick apply
Maintenance Fitter
ABP Ireland & Affiliates —Bun Clóidi, County Wexford
- €24 an hour
- Full-time
- Electrical experience
Quick apply
Food & Beverage Assistant
Neville Park Hotels —Enniscorthy, County Wexford
- Weekend availability
- Customer service
- Hotel
- Restaurant experience
Quick apply
10d
Senior Depositary Analyst
JTC Group —Enniscorthy, County Wexford
Kitchen Assistant
Glenhaven Foods —Arklow, County Wicklow
- €28,700–€30,000 a year
- Full-time
- No degree
- Kitchen experience
Quick apply
20h
Person in Charge
Sunbeam House Services —Arklow, County Wicklow
- €53,751–€61,551 a year
- Full-time
- Organisational skills
- Leadership
8d
Duty/Front of House Manager
The Duck Restaurant @ Marlfield House —Gorey, County Wexford
- €38,000–€40,000 a year
- Hospitality
- Management
- English
Quick apply
Global Airline Support Team Manager
U.S. Bank National Association —Arklow, County Wicklow
- €74,460–€87,600 a year
- Full-time
- Bachelor's degree
- No degree
1d
General Manager
Coastline Gaming —Arklow, County Wicklow
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply

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Emergency Helpline Operator

Tunstall UKI -
Bun Clóidi, County Wexford

Quick apply

Job details

Permanent | Part-time | Full-time
€14.15 an hour
11 hours ago

Benefits

Free parking

Qualifications

Full job description

We have a permanent, part time opportunity, to join us as an Emergency Helpline Operator. Our response team play a vital part in our life changing service, making a real difference to our customers by providing support and reassurance which helps people live life to the full in their place of choice. Please find an overview of the role, hours, shift patterns, training, and pay below –

Shifts available:

Contract: This is a permanent position, working a minimum of 24 hours per week
Hours: We operate 24/7, if you were successful you would generally work day/evening shifts, and we have a variety of these (ie Sun-Thu, Tues-Sat; and between the hours of 8am and 12 midnight)
Shifts: You may on occasions need to work a night shift, but this is rare. The night shifts operate from 10pm to 4am or 12am to 8am
Rosters: We communicate our shift rosters at least 2 weeks in advance, and these will confirm your shift patterns for the next 2 months, so you can plan around the shifts
Training: If successful you will go through 5-6 weeks of training initially. Training is full time, onsite, at our office. You will be paid EUR 14.15 p/hr during training.
Salary: Once you have successfully completed training, you would move onto 24 hrs per week. This would be paid at the equivalent of EUR 14.15 p/hr (equivalent of EUR 17,659 pa for 24 hours per week. Please note this can increase depending on shifts worked due to allowances for evenings, Sundays, and nights; and is for people aged 20 and above, it is EUR 11.32 per hour for those aged 18 or Eur 12.74 for those aged 19).

What will you be doing in this role?

As an Emergency Helpline Operator, working as part of our Response team, you will be speaking with our service users, carefully assessing on each call the most appropriate follow up procedure, making sure it is the easiest and most effective solution for our end user; this could be calling a personal contact, keyholder or the emergency services. At all times you will offer a friendly and empathetic service, providing support and reassurance to the service user.

What we do changes and saves lives. Don’t just take our word for it, see some feedback we have received below –

“Last weekend my mum collapsed at home but somehow managed to hit the button. After not getting a response from her you contacted her responders and the ambulance without hesitation. You most certainly saved her life. I heard the messages left by your service which were compassionate and clear, and the response – so rapid and effective. I just wanted to thank you, you should be proud of the service you provide and know how much it means to those on the receiving end.”

The Ideal candidate:

You will be a great listener, calm and collected, able to confidently communicate over the phone and have a reassuring tone and empathetic nature.

Key skills and experience:

A confident IT user, able to pick up new systems quickly,
Confident communicating clearly over the phone,
A great listener, able to obtain the critical information our end users are giving,
High attention to detail – able to accurately record information on our systems,
Calm and collected
Have a friendly and reassuring tone and empathetic nature,

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you.

What we offer:

Competitive salary (EUR 17,659 pa)
12 days holiday + bank holidays (pro-rata)
Contributory pension
Free car parking,
A warm and welcoming team environment,
Development and a chance to build a rewarding career.

Your key day-to-day responsibilities could include:

Speak to our service users to help with a wide range of enquiries; from providing David with reassurance that his carers are coming, to helping Doris test her pendant, to calling the emergency services when Bill has had a fall and can’t get up off the floor,
Assess each call and select the most appropriate follow up procedure, making sure this is the easiest and most effective solution for the end user,
Clearly and concisely pass information to emergency services or personal contacts where required,
Maintain the Response Centre database to a high standard of accuracy, ensuring confidentiality of the data while adhering to the company’s safeguarding and GDPR policy,
Respond to calls effectively and efficiently,
Ensure our service users receive reassurance, comfort, and assistance in a calm and friendly manner over the phone,
Handle housing repair calls from a variety of customers ensuring the appropriate contractors are called.
Carry out outbound calls to vulnerable end users to comfort and reassure.

A bit about us:

Tunstall is a market-leading health and care technology provider.

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of 3,000+ people provide life saving and life changing technology and services to millions of customers across 18 different countries.

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.

Equal Opportunities at Tunstall
At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.

IND2

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Refine Your Search

jobs in ballycanew, wx

Emergency Helpline Operator

Part time Chef

Warehouse Administrator/Operator

Production Operator - Dairy

Wedding & Events Executive

Butcher Assistant

Support Worker

Pastry Chef

Sales Assistant

Night Porter

Retail Sales Assistant Keyholder - Temporary Contract

Pharmacy Healthcare Advisor - Hickeys Gorey

Maintenance Fitter

Food & Beverage Assistant

Senior Depositary Analyst

Kitchen Assistant

Person in Charge

Duty/Front of House Manager

Global Airline Support Team Manager

General Manager

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