Find Sales & customer service executive Jobs in Dublin County Dublin

Senior Customer Service Executive
McSport —DUBLIN 22, County Dublin
- €40,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Employee discount
Quick apply
Used Car Sales Executive (2 Positions)
JOHNSON AUTO LIMITED —Dublin, County Dublin
- €40,000–€80,000 a year
- Full-time
- Management
- Sales
- Bachelor's degree
- Profit sharing
- Relocation assistance
Quick apply
Inside Sales & Service Administrator
KSS Fire Suppression —Dublin, County Dublin
- €27,000–€32,000 a year
- Full-time
- Microsoft Excel
- English
- IT
Quick apply
Sales Closure Executive
RFC Fire and Security Systems Ltd —Swords, County Dublin
- €30,000–€40,000 a year
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Vodafone Field Sales Executive – Company Car – €58K OTE – No Weekends
Vodafone —Blanchardstown, County Dublin
- €32,000–€58,000 a year
- Full-time
- Hospitality
- Customer service
- Presentation skills
- Wellness program
- Fuel card
Quick apply
7d
Sales Executive
Simple House Ireland —Ashbourne, County Meath
- From €40,000 a year
- Part-time
- Sales
- Customer service
- English
Quick apply
8d
Bathroom Sales Executive
Waterloo Bathrooms —Dún Laoghaire, County Dublin
- €40,000–€60,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
1d
Sales Executive
EZ Living Interiors —Dublin West, County Dublin
- Weekend availability
- Sales
- Customer service
- English
- Free parking
Quick apply
Operations Executive
Your Golf Travel —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Chief Revenue Officer
FOODHUB —Dublin, County Dublin
- €200,000–€400,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Restaurant experience
- Annual leave
Quick apply
Senior Manager, Accounts Receivable, Credit & Collections
Anthropic —Dublin, County Dublin
- €170,000–€220,000 a year
- Microsoft Excel
- Oracle
- Sales
Field Sales Associate - Leinster Region
SumUp —Dublin, County Dublin
- Remote
- Employee assistance program
Quick apply
Luxury Sales Assistant (On-Site)
Weir & Sons —Dublin, County Dublin
- From €15 an hour
- Full-time
- Sales
- Customer service
- English
- Store discount
- Employee discount
Quick apply
14d
Business Development Manager – Indian Tiffins & Food Services
Fallforgreen Ltd. (O'Desi Meals) —Dublin, County Dublin
- €37,000–€38,000 a year
- Full-time
- Cooking
- Business development
- Business
Quick apply
Marketing Executive
Frank Keane BMW —Walkinstown, County Dublin
- Full-time
- Marketing
- Customer service
- Marketing
- Employee discount
Quick apply
Business Development Representative
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Bachelor's degree
- No degree
- Annual leave
- Work from home
Sales Development Representative
Intercom —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Bachelor's degree
- Annual leave
- Work from home
14d
Product Sales Executive (Global Talent Solutions)
Revolut —Dublin, County Dublin
- €12,000–€14,600 a month
- Full-time
- Remote
- Sales
- English
- No degree
Named Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Banking
EMEA International Growth Consultant, Large Customer Sales (English)
Google —Dublin, County Dublin
- €96,000–€98,500 a year
- Full-time
- Google Suite
- Sales
- English
12d

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Senior Customer Service Executive

McSport
DUBLIN 22, County Dublin

Quick apply

Job details

Permanent | Full-time
€40,000 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Customer service
ERP systems
English
Zendesk
Communication skills
Microsoft Dynamics Navision

Full job description

Senior Customer Service Executive

Location: Ballymount, Dublin 12

Contract: Full-time, Permanent

Lead the Future of Customer Experience at McSport

Are you passionate about delivering exceptional customer service and ready to step into a role where your impact truly matters? At McSport, we're looking for a driven, tech-savvy Senior Customer Service Executive to be the first point of contact for our valued customers - solving problems, championing their needs, and continuously improving how we serve them.

In this fast-paced, high-impact environment, you'll thrive on variety and challenge, balancing day-to-day customer support with forward-thinking innovation. From resolving complex queries to supporting the roll-out of AI tools and automation, you'll play a key role in shaping the future of customer experience at Ireland's leading sports and fitness brand.

If you're organised, proactive, and ready to work across people, processes, and technology - we'd love to hear from you.

About Us

McSport is Ireland's largest and most successful independent supplier of sports and fitness equipment. As a 100% Irish-owned, second-generation family business, established in 1980, we've built our reputation on expertise, service, and trust.

With over 70 passionate team members across the company, we're committed to helping people live healthier, stronger lives - whether they're training at home, in schools, clubs, or commercial gyms.

What You'll Be Doing

Customer Support & Engagement

Manage a high volume of inbound queries across Zendesk, WhatsApp, and phone channels.
Provide timely, empathetic support and accurate information to customers.
Resolve complaints relating to products, deliveries, or general issues with a solutions-first mindset.
Build strong, lasting relationships with customers - becoming a trusted advisor, not just a support contact.

Collaboration & Problem Solving

Work cross-functionally with colleagues in eCommerce, sales, warehouse, and logistics to resolve issues quickly and effectively.
Liaise daily with multiple courier partners (JMC, DPD, etc.) to ensure timely deliveries and accurate tracking.
Escalate issues where appropriate and follow through to ensure full resolution.

Technology & Innovation

Play an active role in the adoption of AI tools and automation - such as chatbots, intelligent ticket routing, and self-service knowledge bases - with full training and support provided to help you build confidence and stay ahead of the curve.
Identify recurring issues or process inefficiencies, and propose tech-enabled solutions to improve performance.
Stay informed on customer service trends, tools, and best practices - and bring new ideas to the table.

Customer Insight & Continuous Improvement

Track and report on common pain points, ticket trends, and service performance metrics.
Provide feedback to the leadership team to inform product, service, and process improvements.
Contribute to a high-performance culture where customer satisfaction is always the priority.

Who You Are

You'll be a great fit if you have:

2+ years' experience in a fast-paced customer service environment, ideally with high-volume ticket resolution.
Hands-on experience with Zendesk (or similar CRM) - including ticket management, macros, knowledge base, and admin panel familiarity.
Exposure to maintenance queries, spare parts, or installation support is a strong advantage.
Experience with Microsoft Navision (ERP) is desirable but not required.
An interest in sport and fitness is a bonus - but a passion for customer care is essential.

Skills You Bring

Excellent written and verbal communication skills (Fluent English essential).
Strong troubleshooting, prioritisation, and problem-solving abilities.
Calm under pressure, with the ability to juggle multiple tasks at once.
A natural collaborator who thrives in a team but can also work independently.
Comfortable with technology, systems, and learning new tools.
A sense of ownership, accountability, and pride in delivering outstanding service.
Proactive mindset with a desire to innovate, improve and evolve.

Why Join McSport?

We're not just hiring for a job - we're investing in people who want to grow. At McSport, you'll be given the autonomy, tools, and trust to do your best work. You'll be joining a team that values improvement, encourages innovation, and genuinely cares about each other and our customers.

You won't be expected to know everything on day one - we'll provide the tools, training, and support to help you grow into the role and stay up to speed with emerging technologies.

What We Offer

Competitive salary
Company events and team socials
Employee discounts across all products
Wellness programme
On-site parking
Supportive, inclusive company culture
The chance to work with passionate people in a fast-growing, future-focused business

Additional Information

This is a standalone role that requires initiative, accountability, and adaptability. As the business evolves, additional responsibilities aligned with the role's purpose may be assigned. McSport is an equal opportunities employer and is committed to building a diverse and inclusive workplace.

Ready to make an impact? Apply now and join us in shaping the future of customer experience at McSport.

Quick apply

Refine Your Search

sales & customer service executive jobs in dublin county dublin

Senior Customer Service Executive

Used Car Sales Executive (2 Positions)

Inside Sales & Service Administrator

Sales Closure Executive

Vodafone Field Sales Executive – Company Car – €58K OTE – No Weekends

Sales Executive

Bathroom Sales Executive

Sales Executive

Operations Executive

Chief Revenue Officer

Senior Manager, Accounts Receivable, Credit & Collections

Field Sales Associate - Leinster Region

Luxury Sales Assistant (On-Site)

Business Development Manager – Indian Tiffins & Food Services

Marketing Executive

Business Development Representative

Sales Development Representative

Product Sales Executive (Global Talent Solutions)

Named Account Executive

EMEA International Growth Consultant, Large Customer Sales (English)

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