Find director customer experience Jobs in dublin county dublin

Credit & Collections Specialist
Cadence Design Systems —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Salesforce
- System design
Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office & Sales Operations Manager - Office Based
SMC Group —Clonshaugh, County Dublin
- €55,000–€65,000 a year
- Full-time
- Sales
- Customer service
- Human resources
- Employee discount
- Sick pay
Quick apply
8d
Channel Director - HoReCa Channel
Coca-Cola HBC —Dublin, County Dublin
- Sales
- Business
- Leadership
Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Internal Account Director (Recruitment & Retention)
サイネオス・ヘルス —Dublin, County Dublin
- €97,300–€170,300 a year
- Remote
- Microsoft Office
- Leadership
Receptionist / Admin
Aramark —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8h
Key Account Manager
dnata Catering Ireland Limited —Saint Margaret's, County Dublin
- €60,000–€65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Head of New Business
Drivalia (formerly ALD Automotive) —Sandyford, County Dublin
- Full-time
- Microsoft Office
- Business development
- IT
- Employee assistance program
Quick apply
Manager - Trading VIP Profiling
Hard Rock Digital —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Leadership
- Work from home
Quick apply
3h
Director of Sales and Business Development
Boots Hearingcare —Dublin, County Dublin
- Business development
- Leadership
- Annual leave
Executive & Advisory Programs Manager
Bentley Systems —DUBLIN 2, County Dublin
- Project management
- Organisational skills
- Communication skills
Customer Service Operations Manager
Blackhawk Network —Swords, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
EMEA Account Lead
JLL —Dublin, County Dublin
- No degree
7d
Director, Community Marketing
Bentley Systems —DUBLIN 2, County Dublin
- AI
- Leadership
- Marketing
Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Management
- DevOps
- Project management
Quick apply
General Manager
Gather + Gather Ireland —Dublin, County Dublin
- €50,000 a year
- Full-time
- Customer service
- Supervising experience
- Food service
Quick apply
Product Director
Fiserv —Dublin, County Dublin
- Full-time
- Communication skills
- Banking
Office Manager / Project Coordinator
FAST Scaffolds —DUBLIN 11, County Dublin
- €34,000–€38,000 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Employee discount
Quick apply
Director, Product Marketing
ESW —Dublin, County Dublin
- Hybrid work
- Marketing

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Credit & Collections Specialist

Cadence Design Systems -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
SAP
Salesforce
System design
English
Analysis skills
Forecasting
Communication skills
German

Full job description

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.

Cadence customers are the world’s most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health.

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Job Title: Credit & Collections Specialist.

Location: The role is based in the Dublin office.

Reports to: Sr Manager, Credit & Collections.

German is essential for this role.

Job Overview:

Conduct timely credit and collection activities in EMEA market, primarily covering the Germany market, Sweden, the Netherlands & Israel. Ensure prompt collections to meet ledger targets for aged profiles, managing multi-million-dollar transactions. Build and maintain relationships with Key Account Managers, Directors, and Customers.

Job Responsibilities:

Monitor and manage outstanding balances, ensuring timely collection of overdue payments.
Follow up on outstanding debts, negotiate and implement payment plans for customers encountering financial difficulties.
Reconcile customer accounts, ensuring all payments are accurately allocated in the High-Radius system.
Efficiently investigate and resolve payment discrepancies and customer queries.
Collaborate closely with sales and team members to address credit-related issues.
Maintain accurate and up-to-date customer AP contact details and account records in the High-Radius system.
Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the Accounts Receivable ledger.
Cash receipt posting in the High-Radius system – Coordinate with the Treasury team to ensure correct application of all receipts, achieving a zero-credit balance at the end of the quarter.
License Key extensions – Manage customer access to licenses via the EDA on tap system, aligning with customer payment habits.
Prepare Cash Flow Forecasts for portfolios, examining existing billings and future billings for all order types and assessing the expected collection date.
Ensure compliance with company credit policies and procedures.
Manage all credit limit adjustments required for order flow.
Conduct cash forecasting, bad debt, and DSO reporting as needed.
Participate in occasional project work such as M&A.

Job Qualifications:

Minimum of 5 years’ experience in credit and collection analysis.
Experience in cash forecasting and bad debt reporting.
Fluency in written and spoken German and English.
Ability to work independently.
Detail-oriented, well-organized, and methodical.
Proficiency in Excel reporting.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.

Additional Skills/Preferences:

Experience with Salesforce and SAP is preferred.
A degree or diploma in Finance is required.

We’re doing work that matters. Help us solve what others can’t.

Apply Now

Refine Your Search

director customer experience jobs in dublin county dublin

Credit & Collections Specialist

Project & Change Delivery Manager

Office & Sales Operations Manager - Office Based

Channel Director - HoReCa Channel

Lean Six Sigma Digital Transformation Leader

Internal Account Director (Recruitment & Retention)

Receptionist / Admin

Key Account Manager

Head of New Business

Manager - Trading VIP Profiling

Director of Sales and Business Development

Executive & Advisory Programs Manager

Customer Service Operations Manager

EMEA Account Lead

Director, Community Marketing

Delivery Manager

General Manager

Product Director

Office Manager / Project Coordinator

Director, Product Marketing

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