Find Jobs in tullamore, oy

Call Centre Agent
Truly Dental —Tullamore, County Offaly
- Overtime
- Organisational skills
- Communication skills
Quick apply
Production Operative
Creative Concrete —Tullamore, County Offaly
- Full-time
- English
- No degree
Sales Administrator
Creative Concrete —Tullamore, County Offaly
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Meetings and Events Porter
Bridge House Hotel —Tullamore, County Offaly
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Gym membership
Care Co ordinator
Apleona Ireland —Tullamore, County Offaly
- €18 an hour
- Full-time
- Customer service
- Communication skills
Quick apply
Steriliser Operator
Cardinal Health —Tullamore, County Offaly
- Word processing
- Forklift
- Leaving certificate
Family Housekeeper (Part-Time)
Private Household —Killeigh, County Offaly
- €14–€15 an hour
- Part-time
- Cooking
- Cleaning
Quick apply
Bartender
The Blackthorn —Daingean, County Offaly
- €13.50–€15.00 an hour
- Weekend availability
- Serving
- Customer service
- Food service
Quick apply
10d
Delivery & Equipment Technician
Trade Safety Ltd —Tullamore, County Offaly
- €30,000–€35,000 a year
- Full-time
- Customer service
- Forklift
- In-person
Quick apply
6h
Homecare Assistant
Care About You (Midlands) —Tullamore, County Offaly
- From €15.25 an hour
- Part-time
- Patient care
- Cleaning
- Nursing
Quick apply
9d
Yard & Stores Manager
Coughlan Engineering (Tullamore) Ltd —Tullamore, County Offaly
- €17.50–€20.00 an hour
- Full-time
- Leadership
- Communication skills
Shop Assistant
The Collective Hospitality —Mountmellick, County Laois
- Part-time
- Sales
- Customer service
- English
- Sick pay
Quick apply
14d
Machine operator & Ground labourer
Davy Lambe Plant Hire Ltd —Tullamore, County Offaly
- Full-time
Sales Representative
T J O'Mahony —Tullamore, County Offaly
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Fast Food Delivery Driver - Tullamore Area - Flexi Time
WhatsForDinner.ie —Tullamore, County Offaly
- Part-time
- Flexitime
Quick apply
7d
Manufacturing Operator - Assembly
Auto Conversions Limited —Clara, County Offaly
- Up to €35,000 a year
- Full-time
- Carpentry
- Assembly
- In-person
- Sick pay
Quick apply
Leisure Centre Manager
Bridge House Hotel —Tullamore, County Offaly
- Full-time
- Management
- Customer service
- Hotel
- Wellness program
- Employee assistance program
Quick apply
7d
Assistant Farm Manager
JMW Farms Ireland —Tullamore, County Offaly
- Full-time
- English
- Maths
- Driving
Quick apply
12d
Country Manager
Sonova —Tullamore, County Offaly
- Hybrid work
- No degree
- Leadership
General Maintenance Person
Bridge House Hotel —Tullamore, County Offaly
- Full-time
- Hospitality
- Maintenance
- English
- Wellness program
- Employee assistance program
Quick apply
13d

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Call Centre Agent

Truly Dental -
Tullamore, County Offaly

Quick apply

Job details

Permanent

Qualifications

Organisational skills
Multi-line phone systems
Communication skills

Full job description

Truly Dental has an excellent opportunity for an experienced Call Centre Agent to join our growing team in our patient centric Operations Centre in Tullamore Co Offaly.

We are currently hiring full time & part time

Duties and Responsibilities:

Manages multiple inbound telephone calls from patients, makes appointments, and answers general questions and inquiries.
Use computer systems to refer to existing patient information or set up new patients in the booking software.
Ensuring all relevant data is captured initially on each call for booking and to ensure a patient is called back should the line drop
Receives updates from practice managers on new campaigns and improving capturing data for example 'How did you hear about us?' when marketing campaigns are run
Managing various lists of outbound calls to reactivate.
Ensuring all appointments are phoned and confirmed in line with Clinicalls protocols.
Ensuring no gaps are in the schedule and calling patients to offer an earlier appointment to ensure the diary is continuously at full capacity.
Report on all no shows and cancellations daily by email to the operations manager
Follow up with patients when they are a no show for an appointment and may make calls to patients asking if they were satisfied with the service they received.
Maintains general filing system and files appropriate correspondence electronically or manually
Work toward maintaining a high attendance conversion rate within the clinics
Ensure deposits are paid for all appointments in the schedule on booking
Secures patient information and maintain patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding where required, and keeping patient information confidential
Performs other general administrative tasks as directed by the Operations manager

The Ideal Candidate:

Flexibility is essential to this role as shift work is required
Exceptional attention to detail.
Experience in a busy call Centre/reception environment is a plus
Demonstrated initiative and strong organisational skills.
Exceptional interpersonal communication skills with a positive phone manner
Have strong written and verbal communication skills
Experience with healthcare scheduling software
Strong knowledge using a multi-line phone system.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Work well as part of a team
Deals with confidential information and/or issues using discretion and judgement.

We are offering full time and part time positions ( part time ( Monday - Friday), however, the suitable candidate will be open to working flexible shifts across 7 days between 8am - 8pm mid week and 8am-6pm weekend shifts where required.

In return, we offer the opportunity to be part of a friendly and cooperative team who will fully encourage and support your career progression.

Our offer to you:

A competitive salary
A higher Sunday rate
Dentally software training and other platforms
Paid overtime
Flexible working shifts
Clinical support & guidance
Room for development

Quick apply

Refine Your Search

jobs in tullamore, oy

Call Centre Agent

Production Operative

Sales Administrator

Meetings and Events Porter

Care Co ordinator

Steriliser Operator

Family Housekeeper (Part-Time)

Bartender

Delivery & Equipment Technician

Homecare Assistant

Yard & Stores Manager

Shop Assistant

Machine operator & Ground labourer

Sales Representative

Fast Food Delivery Driver - Tullamore Area - Flexi Time

Manufacturing Operator - Assembly

Leisure Centre Manager

Assistant Farm Manager

Country Manager

General Maintenance Person

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